Consumer Customer Experience eCommerce Technology Omnichannel 
Retail TouchPoints
AUGUST 3, 2020
While many are wondering if large retailers like Macy’s, J.Crew and Neiman Marcus will retain their premiere places in malls, few are considering whether the world of direct-to-consumer or DTC will also stumble in this changed retail landscape. Away luggage is another DTC startup that shook its omnichannel cousins.
Digital Doughnut
MAY 25, 2022
Guests from Nestle Nespresso, Econsultancy, Bata India and SAP get to the heart of today’s retail trends and the shopping experiences of the future. The third episode in our ‘Marketing Futures’ series of the csuite podcast, produced in partnership with SAP.
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Kibo
FEBRUARY 24, 2022
Microservices enable Ecommerce businesses to move away from the rigid all-in-one monolithic systems that make it difficult—if not impossible—to keep up with changing trends in consumer shopping behaviors, expectations, and the need for seamless omnichannel experiences.
Retail TouchPoints
SEPTEMBER 28, 2020
Ecommerce execution will lean more heavily on store-based fulfillment. Holiday hires will help retailers leverage their store-based omnichannel fulfillment capacity through buy online, pick up in-store (BOPIS), curbside pickup, home delivery and ship-from-store services. The rescheduled Prime Day, set for Oct.
Retail TouchPoints
AUGUST 13, 2021
As the company’s Senior Director and General Manager of Omnichannel, Sharon Gee has been at the center of the massive shifts taking place in ecommerce over the last year and a half. As a result, companies had to contemplate, ‘What is my omnichannel strategy?
BigCommerce
AUGUST 10, 2018
Deploy a headless commerce model , the newest and increasingly most successful. model to becoming truly omnichannel without the headaches of the buzzword. And you’ll need a whole lot more than just a checkout experience. You’ll need a full funnel customer experience. Headless Commerce (API-First) Initiatives.
PFS
AUGUST 23, 2017
On the home front, more than half of the consumers surveyed by Opinion Research Corp. So far, only one in 10 consumers are using their devices to order products – queries about the weather being most common. But as the rate of adoption grows, shifts in consumer behavior are sure to follow. Re-imagining Commerce.
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