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Gift cards are shoppers ‘go to’ in supporting favourite brands’ recovery, according to research

365 Retail

With high street fortunes continuing to improve following the lifting of lockdown restrictions, new research reveals that a renewed surge of customer loyalty, fuelled by increased gift card usage, may be a key driver behind retailers’ continuing resurgence.

Gifts 52
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Email, SMS, and push marketing for ecommerce in 2023

Omnisend

With an expected contraction in consumer spending habits and paid media more expensive than it used to be, email marketing might be the most important and valuable channel available. But both Hobbies & Leisure and Pet Supplies disappear completely. improvement in open rates, 341.1% How effective, you ask?

Hobbies 88
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Which Retail Tech Is The Real Deal?

RTP blog

The RTP team discusses whether technologies such as Augmented Reality, Visual Search or Artificial Intelligence will improve (or are improving already) shopping experiences. Additionally, the team highlights what they think is the most exciting technology that will shape the retail customer experience.

Retail 150
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The Platinum Card Experience: Travel Clubs And Loyalty Programs In The Retail Landscape

RTP blog

By Mike Putman, Customer Travel Solutions If co-brand credit cards and frequent flyer programs have taught us anything, it’s that consumers love to travel and will go out of their way for exclusive travel benefits.

Travel 150
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Retaining loyalty in uncertain times

365 Retail

Recently GFK ’s closely-watched consumer confidence index hit -40, its lowest score since records began in 1974. With the cost of living on the rise, many consumers will be driven by price points and could start shopping around for the best deal rather than buying from or visiting their typical favourite brands.

Leisure 70
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Retail’s Digital Future

iVend

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. Learn More >> The New Customer Journey.

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Retail’s Digital Future

iVend

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels. As a result, retail digitalisation has quickly become a must.