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Antavo and CarltonOne Join Forces to Improve Loyalty Program Engagement

365 Retail

Antavo , the leading Enterprise Loyalty Cloud, and CarltonOne Engagement , the purpose-powered engagement platform with a global rewards fulfilment engine, today announce a partnership to help brands drive lasting customer loyalty by boosting their reward experience. says Attila Kecsmar , CEO and Co-founder of Antavo.

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Gift cards are shoppers ‘go to’ in supporting favourite brands’ recovery, according to research

365 Retail

With high street fortunes continuing to improve following the lifting of lockdown restrictions, new research reveals that a renewed surge of customer loyalty, fuelled by increased gift card usage, may be a key driver behind retailers’ continuing resurgence.

Gifts 52
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Email, SMS, and push marketing for ecommerce in 2023

Omnisend

Food & Drink emails were so effective that they converted at more than double—with Hobbies & Leisure not far behind: This changes when we consider other statistics, though. But both Hobbies & Leisure and Pet Supplies disappear completely. improvement in open rates, 341.1% How effective, you ask?

Hobbies 88
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Which Retail Tech Is The Real Deal?

RTP blog

The RTP team discusses whether technologies such as Augmented Reality, Visual Search or Artificial Intelligence will improve (or are improving already) shopping experiences. Additionally, the team highlights what they think is the most exciting technology that will shape the retail customer experience.

Retail 150
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The Platinum Card Experience: Travel Clubs And Loyalty Programs In The Retail Landscape

RTP blog

These travel clubs appeal to loyalty program members, as well as potential members, with private booking engines, exclusive fares, package deals, concierge services, social tools for trip planning and so much more.

Travel 150
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Retaining loyalty in uncertain times

365 Retail

However, if they’ve heard from a trusted source that a brand is offering a similar product for a similar price with a much better customer experience, they may be swayed into buying from that brand instead. Brands should take a proactive, rather than reactive approach, to increase customer loyalty.

Leisure 72
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Retail’s Digital Future

iVend

Consumer preferences have shifted in response to the pandemic, as many have faced changes in their jobs, income and leisure time. Even among new and low-frequency customers we are witnessing an unprecedented shift toward eCommerce and contactless sales channels.