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Why You Need to Be Thanking Your Customers After the Holidays

Demac Media

This makes it more important than ever to have a solid retention strategy that will keep hard-won customers shopping with your store throughout the new year. These days, customer acquisition costs are way too high to be ignoring your customers. Recognizing your customers on a personal level is important.

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The Expert Loyalty Program Tips You Need for Your Industry

Demac Media

Even though the fundamentals of customer loyalty apply across many businesses, you can use each of these tips to fully tailor your own loyalty program to your particular industry. This is because cosmetics brand understand that their customers are using their products to impact the way they appear to other people.

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Getting Customers to Hit Refresh with Lifecycle Campaigns

UpSellIt

Ecommerce isn’t a sprint towards conversion; it’s a marathon of lifetime value. As we’ve discussed in the past, converting a returning customer is 5-10x more cost effective than converting a new one. 1 So once a customer converts initially, retention becomes the name of the game. References. Product Reviews.

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33 Important eCommerce Acronyms Every Retailer Should Know

Demac Media

Average Order Value tracks the average dollar amount spent each time a customer places an order on a website or mobile a pp. Customer Lifetime Value is a prediction of the net profit attributed to the entire future relationship with a customer. Related : How to Calculate Customer Lifetime Value: eBook.

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. How to accelerate revenue growth with customer reviews, loyalty, and referral programs. 65% express the need for more frequent communication with customers.

eCommerce 197
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How Coronavirus (COVID-19) Is Impacting Ecommerce [December 2021]

ROI Revolution

Last year, low prices and the ability to purchase online were the top concerns for customers. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. Additionally, customers leave far more reviews beginning in November and through the new year. September 9.

eCommerce 148
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How Coronavirus (COVID-19) Is Impacting Ecommerce [June 2021]

ROI Revolution

Sending the right communication to the right customers only became more important with the pandemic as brands and consumers alike struggled to adjust to a rapidly shifting marketplace. 65% express the need for more frequent communication with customers. are seeing customers be less willing to pay full price. May 20 update.

eCommerce 158