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5 Ways Retailers Can Tackle Wavering Customer Loyalty

Retail TouchPoints

New research from PwC has found that three in 10 customers are more likely to try a new brand — and that number is even higher among younger consumers. But winning (and keeping) customersloyalty is no longer confined to programs and points. Inflation and the threat of a recession are bringing discounts to the forefront.

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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

Program highlight: meaningful, value-added rewards Making your rewards program a natural extension of your brand is a must, and Wallack’s Art Supplies does that perfectly through its Orange Circle Rewards loyalty program. Sephora's Beauty Insider Sephora’s Beauty Insider VIP loyalty program.

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[eCommerce Trends 2021] 6 Insights to Increase Sales and Customer Loyalty

lateshipment

Let’s not waste any more time and dive right into the eCommerce trends for 2021 and how they can help you improve your online business in terms of sales, CX, and customer loyalty – to thrive in 2021! . of orders, businesses can effectively capitalize on the “2-3 day delivery” trend to keep customers satisfied. .

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Talking Shop: Going the Extra Mile with Side Kicks

Smile.io

-based premium sneaker brand Side Kicks decided to prioritize its customer retention strategy.  In a competitive market where demand consistently exceeds supply, founder Mo Farhadi knew they would have to operate differently to stand out.   We want to focus on volume, customer loyalty, and retention for the long term.”

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4 Steps to Operations and Fulfillment Transformation

Retail TouchPoints

Global supply chain challenges, inflation and a shift to online consumerism have upended the traditional retailer and customer relationship. Burgeoning demands for exemplary customer service and lightning-fast order fulfillment leave unprepared retailers scrambling for their share of the market.

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Boost Sales & Loyalty: Mastering Retail Analytics Insights [2024]

Retalon

These retail analytics insights, a crucial aspect of broader retail data insights, not only shed light on optimizing inventory and enhancing customer engagement but also carve pathways for impactful pricing strategies. These include online shopping patterns, customer feedback, in-store transactions, and supply chain metrics.

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ecommerce in Nigeria – tips for success

Payoneer

According to the World Bank Group , infrastructure has contributed around one percentage point to Nigeria’s per capita growth, despite unreliable power supply, which holds back growth. This will help build customer trust and credibility and ultimately increase customer retention and loyalty.