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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Simply adding a chat widget to your website isn't enough.

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How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

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The Best Live Chat Software for Ecommerce Stores in 2023

Ecommerce Platforms

Live chat software has quickly become an essential tool for ecommerce businesses. In today's digital world, customers expect fast, convenient, and streamlined support. To keep up with customer demands, ecommerce stores must offer efficient service options. Simply adding a chat widget to your website isn't enough.

Live Chat 104
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Wix eCommerce review: The ultimate guide for 2023

Omnisend

Visit Wix Website builder: ★★★★★ Product management: ★★★★☆ Payment processing: ★★★★★ Analytics and reporting: ★★★★☆ App market: ★★★★★ Security: ★★★★★ Wix eCommerce pros and cons Wix eCommerce has various features that are beneficial to merchants. The online live chat support saved my day!”

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Shopify vs Medusa (2023) – Can Open Source Ecommerce Compete with an Industry Giant?

Ecommerce Platforms

Shopify protects your storefront with secure, managed hosting, a free SSL certificate, and Lvl 1 PCI-compliant security. Access to 24/7 support via phone, email, and live chat. You can sell via multiple channels, including in-person POS, Facebook, Instagram, and Google. Shopify’s themes are easy to customize.

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The Best Website Builders (In-Depth Review)

Kissmetrics

However, as they are multi-purpose in nature, you cannot expect these features to not be as in-depth and robust as more specialist platforms. Things to consider: Support channels – You will need to consider the different ways you can get in touch with support teams such as live chat, email, and phone.

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The Best Enterprise Ecommerce Platforms in 2021

Ecommerce Platforms

There’s also the option to keep your store secure with multi-layer security and DDoS protection. High level security. Great customer support. 24/7 customer support: Around the clock support through live chat, email, phone, and more. Wholesale channels. Secure audited code.