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How to Meet and Exceed Amazon-Driven Customer Expectations 

ESW

But as retailers and brands with DTC ecommerce channels know, meeting online customer expectations in an Amazon-dominated environment is challenging to say the least. It’s another to develop strategies and procedures that meet customer expectations without damaging revenue and profits.

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Multi-Channel Retailing: The Ultimate Guide to Engaging Customers On- and Offline

Korona

To grow your retail business in today’s landscape, you must go beyond your website or physical store. It’s important to explore new channels such as marketplaces, social media, price comparison engines, etc. As soon as you leverage multiple channels to promote your products, you are conducting multi-channel retailing.

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Point of Sale Features for Multichannel Retailers: Key Features To Consider

Korona

Customer experience is at the heart of running a multi-channel retail store. Other channels such as social media, SMS, email, and online stores are all avenues to leverage for selling products and increasing the efficiency of your overall operations.

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6 Strategies for Collecting Customer Data for Early Personalization

Sailthru

Despite the business value it drives, Gartner predicts that 80% of marketers will abandon their personalization efforts by 2025. In many cases, poor customer data management will be the catalyst. But before getting to know someone, you do have to meet them first. But how do you go about getting it?

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The Best Webinar Platforms to Try Right Now (2023)

Ecommerce Platforms

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. Plus, there are transcriptions available to help you boost engagement among your customers. Plus, users can access meetings and webinars from mobile devices too.

Webinar 197
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The Best Webinar Platforms to Try Right Now (2023)

Ecommerce Platforms

You can even create mini clips of your content to share on social media and various online channels, with automatic resizing. Plus, there are transcriptions available to help you boost engagement among your customers. Plus, users can access meetings and webinars from mobile devices too.

Webinar 196
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7 Powerful Enterprise E-Commerce Platforms for Retail Businesses

Fabric

For omnichannel retailers, these cutting-edge solutions can help to deliver seamless shopping across various channels and improve the overall customer experience. Examples of platforms that were incapable of scaling to meet surging demand include Nike’s and Ulta Beauty’s websites during Black Friday sales in 2022.