Retail TouchPoints

SEPTEMBER 21, 2021

How to Get the Most Value From Your Loyalty Program This Season. Molly Mecham, Global Retail Strategy & Solutions Lead, Salesforce on why having a loyalty program doesn’t automatically create customer loyalty: “Retailers will need to work to keep customers engaged after the holidays.

Payments 213

Payments Payment Services Customer Experience Social Media 213

Omnisend

OCTOBER 4, 2023

You can even set them up as trigger emails to keep customers informed and maintain a positive experience. Out of stock An item may become unavailable between order and fulfillment. When it does, it’s important to inform the customer as soon as possible, as Nordstrom illustrates. Use clear and concise subject lines.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. 70% of customers expect a company’s website to have a self-service portal, and 40% of consumers prefer self-service over human contact.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Ecommerce Platforms

MARCH 14, 2023

Similar to Printful, Printify ensures you can easily work with a variety of leading printing partners to create hundreds of uniquely customized products. Dropshipping and fulfilment support ensures you don’t have to store any inventory, or manage logistics yourself.

BigCommerce 118

BigCommerce Shipping Costs Payment Services Fulfillment 118

Omnisend

DECEMBER 11, 2023

Order fulfillment automation: From processing orders to coordinating with suppliers for shipping, these apps automate the entire fulfillment process. Customer experience enhancement: The best apps for Shopify dropshipping enhance customer experience. This automation is key for scaling your business.

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

Omnisend

OCTOBER 4, 2023

You can even set them up as trigger emails to keep customers informed and maintain a positive experience. Out of stock An item may become unavailable between order and fulfillment. When it does, it’s important to inform the customer as soon as possible, as Nordstrom illustrates. Use clear and concise subject lines.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

ESW

AUGUST 25, 2020

Recreating one of the best parts of the traditional retail experience isn’t the only benefit of adding personalization technology to your eCommerce store. There are several other benefits to personalization, writes Animalz’s Drew Housman , some of which include: Improved customer loyalty. Increased time on site.

eCommerce 78

eCommerce Live Chat Improvements Consumer 78

Ecommerce Platforms

JUNE 16, 2023

If you’ve always wanted to run your own clothing company, but you don’t have the time to create your own products from scratch, you can use print-on-demand to create custom clothing for your audience instantly. The EasyScan app streamlines the order fulfillment process with its barcode generation and scanning capabilities.

Shopify 211

Shopify Shipping Costs Merchant Services Shipping 211

Ecommerce Platforms

OCTOBER 16, 2019

Do you find order fulfillment as the most twisted and wearisome part of your online business? More precisely, one which automates nearly each fulfillment process. And to gain traction over your competitors, it takes more than just making your online store go live. You're not alone. I seem to find it quite sticky as well.

Merchant Services 123

Merchant Services Shipping Costs Shipping Payment Services 123

Smile.io

NOVEMBER 4, 2021

With so many different types of loyalty strategies including points, referrals, discounts, experiential rewards and many more, there is a multitude of reward strategies that can actually create an even more valuable brand image for your luxury brand. Experiential rewards go beyond transactions to improve the larger customer experience.

Beauty and Health 67

Beauty and Health Events Jewelry Customer Experience 67

Shopping Signals

FEBRUARY 17, 2023

Not only that, but the app also provides access to an array of features such as automatic order fulfillment, product customization options and much more. Plus, their customer service team is always available should you need any assistance while using their services. But what about quality control?

Shopify 52

Shopify Merchant Services Payment Services Shipping Costs 52

SellBrite

MARCH 30, 2018

When you first launched your business, you might have been able to keep all the plates spinning yourself but, if you want to scale, you need to get out of a fulfillment frame of mind and focus instead on optimization and growth. I’m not sure I could emphasize the power of live chat enough – especially for ecommerce growth.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

Ecommerce Platforms

DECEMBER 20, 2019

For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. They also need to offer customers loyalty programs and discounts to keep those same consumers even happier. This is where Revel Systems POS comes into its own. .

POS 118

POS Payment Services Payments Point of Sale 118

Retail TouchPoints

MARCH 29, 2022

Sessions illustrate the increasingly complex nature of the customer experience, and how the lines between commerce, marketing, service, and even supply chain and fulfillment, continue to blur. Why the Non-Purchaser Might be Your Most Important Customer. The result is a seamless experience for customers and agents alike.”.

Payment Services 204

Payment Services Merchant Services Omnichannel Consumer 204

MakeWebBetter

SEPTEMBER 5, 2019

Before anybody could start with their black friday deals, online-shopping retailer-Amazon releases daily deals at every hour. Not only that, to celebrate the biggest day of the year for retailers, Amazon pushes exclusive offers and deep discounts through ‘Countdown to Black Friday’.

Small Business Retail 152

Small Business Retail Retail Food and Beverages Live Chat 152

BigCommerce

JULY 25, 2017

Photos are worth millions of dollars: Don’t skip the most important part of your customer experience, showing them exactly how to style and put together an entire look. Using daily contests, live chats and videos from trade shows and featuring customers on their website –– Pink Lily isn’t just your average fashion brand.

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

Ecommerce Platforms

FEBRUARY 20, 2020

Shopify POS apps: Data syncing, customer profiles, call or email customers, inventory management, and mobile dashboard. Customer Support : Ecommerce University, discussion forums, Shopify-approved point of sale consultant, tutorials, user guides, FAQ, plus 24/7 support via email, live chat and phone support channels.

POS 118

POS Payment Services Merchant Services lightspeed 118

Ecommerce Platforms

FEBRUARY 20, 2020

Shopify POS apps: Data syncing, customer profiles, call or email customers, inventory management, and mobile dashboard. Customer Support : Ecommerce University, discussion forums, Shopify-approved point of sale consultant, tutorials, user guides, FAQ, plus 24/7 support via email, live chat and phone support channels.

POS 104

POS Payment Services Merchant Services lightspeed 104

MakeWebBetter

AUGUST 8, 2019

When talking about e-commerce marketing ideas. It becomes mandatory to pitch sales according to the holiday calendar. So here I present the most needed holiday sale calendar of 2019. But firstly, I would like to share some sales stats which might help and excel your business this e-commerce holidays. Ecommerce holiday sales mostly counts upon […].

eCommerce 60

eCommerce eCommerce Marketing Presentation Marketing 60

Ecommerce Platforms

DECEMBER 23, 2019

The success of the entire system depends on how you capitalize on your customer interaction opportunities without compromising the corresponding customer experience. You get to run campaigns on channels like email, social media, live chat, phone calls, web conferencing, and self-service customer portals.

Social Media 129

Social Media Management Multi-channel Mobile 129