Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 257

Payments Payment Services Customer Experience Social Media 257

Retail TouchPoints

JANUARY 25, 2024

Proper security is imperative to any business’ bottom line and the integrity of their brand, but how can that be achieved without increasing the burden on the end consumer? Improved User Experience Research indicates that consumers may abandon their carts if there’s friction throughout the buying process. Enter passkeys.

Payment Services 264

Payment Services Cryptography Payments Improvements 264

Ecommerce Platforms

NOVEMBER 11, 2019

Second, this guide churns out a few examples that could help you kickstart your loyalty scheme. And most of all, a simplified formula to help you measure your loyalty program's overall perfomance. . So let's get started… What’s the point of having a customer loyalty program? . The result?

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

FastSpring

JULY 16, 2019

You’re constantly racing against the clock to get your product off the ground and generating revenue as quickly as possible. Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system.

Payments 65

Payments Payment Services Subscription Customer Loyalty 65

lateshipment

FEBRUARY 10, 2021

To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies. The Big Post-Purchase Customer Experience Gap in Online Retail (And What. now lost due to the CX gap.

Improvements 130

Improvements Customer Shipping Costs Payment Services 130

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience (CX)” at the center of their growth and retention strategies. It Really Means to Your Business).

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

BigCommerce

JUNE 27, 2017

Since credibility represents such a basic obstacle to conversions on an ecommerce website, overcoming that obstacle can result in significantly improved conversions. Fogg resulted in 10 guidelines for credibility that ecommerce stores can use to improve their credibility. Extensive studies by Stanford professor B.J.

Improvements 275

Improvements eCommerce Payment Services Merchant Services 275

MagentoBrain

MAY 4, 2023

The platform also includes advanced analytics features such as data modeling, predictive analytics, and segmentation, which can help businesses gain deeper insights into their customer base and improve their overall performance. This allows businesses to track sales, inventory, and customer data from their online store.

Magento 52

Magento Payment Services Payments eCommerce 52

Retail TouchPoints

AUGUST 15, 2022

Organizations that can successfully assess identity trust in online interactions will improve the customer experience, enhance their brand reputation, build customer loyalty and extend customer lifetime value. With trusted identities, organizations can keep consumers happy with safe, easy online experiences.

Merchant Services 261

Merchant Services Payment Services Payments Financial Services 261

lateshipment

AUGUST 17, 2023

Returns Experience Management (REM) is the strategies and practices that e-commerce businesses implement to effectively handle and optimize customer experience when dealing with product returns. Smart Revenue Retention 4. Branded Return Tracking 3. Returns Management Portal 6.

Management 130

Management eCommerce Payment Services Merchant Services 130

ESW

OCTOBER 2, 2023

Retailers and brands with DTC ecommerce channels often look to international markets to grow customer bases and revenue. However, this presents a unique set of challenges, particularly when it comes to global customer service. And yet customer service plays a pivotal role in shaping the success of a retail business.

Payment Services 154

Payment Services Customer Payments Omnichannel 154

UpSellIt

MARCH 22, 2023

If you’re looking to build stronger relationships with your customers, it’s not just about selling them a product. What really sets your business apart is delivering a great customer experience. Upselling involves persuading customers to buy more by offering them a better version of what they already want.

Payment Services 78

Payment Services Payments Recommendation Customer Loyalty 78

Fabric

AUGUST 8, 2023

Order management is the process of efficiently handling and fulfilling customer orders from start to finish. The primary goal of order management is to ensure accurate and timely order processing, which involves streamlining everything from inventory management to payment capture to shipping coordination.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Algopix

JANUARY 22, 2024

This comprehensive guide will explore proven techniques to maximize repeat purchases and cultivate customer loyalty on Amazon. Harnessing the Power of Repeat Purchases The value of repeat customers to an eCommerce business cannot be overstated. Loyal customers expect continued value from the brands they support.

eCommerce 110

eCommerce Shipping Costs Payment Services Social Media 110

Algopix

JULY 24, 2023

An Order Management System (OMS) is a software application that automates and centralizes the entire order processing workflow. It acts as a bridge between various eCommerce channels, inventory systems, payment gateways, and shipping carriers, providing a cohesive platform to manage orders efficiently.

Payment Services 78

Payment Services Merchant Services Operations Management 78

Retail TouchPoints

NOVEMBER 11, 2021

On the same day, Devora Rogers of market research consultancy Alter Agents shares results from the firm’s new study, including the depths of shopper “promiscuity” as customer loyalty fades and consumers constantly examine new options. These breakthrough technologies have the potential to reshape both consumer and business transactions.

Merchant Services 331

Merchant Services Cryptocurrencies Payments Payment Services 331

Ecommerce Platforms

OCTOBER 26, 2021

BetterCommerce is a large-scale enterprise-grade omnichannel solution for eCommerce built to empower retailers to maximize revenue, stay ahead of the competition, and be more efficient. This helps in building customer experience and service. Be it seamless checkouts, reminders, or customized promotions. Let's get started.

Payment Services 232

Payment Services Shipping Costs Multi-channel Payments 232

ESW

NOVEMBER 14, 2023

Customers will often make a purchase once they feel like they’re getting a good deal that has a limited duration. Even with a significant discount, flash sales can increase sales volume and revenue through the volume of items sold. Include those with similar interests to your most loyal customers.

Payment Services 88

Payment Services Payments Events Social Media 88

Ecommerce Platforms

JULY 29, 2020

Lightspeed loyalty for customer loyalty. You can also provide your customers with up-to-date reports on their package, thanks to shipment tracking codes. Lightspeed Features for Customer Experience. There’s more to running a successful online business than learning how to manage your inventory and resources.

lightspeed 177

lightspeed POS Payment Services Shipping Costs 177

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. If you sell software, online courses, or anything else which requires consistent weekly, monthly, or annual payments from clients, these apps will keep your cash flow on track. Let’s dive in.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

Smile.io

FEBRUARY 17, 2023

One of the prime goals for all ecommerce store owners is to improve customer experience. Mobile apps improved their customer engagement and conversion rates, with stores attributing almost 50% of their overall revenue to mobile apps. Getting a mobile app, however, is just the first step.

Mobile 65

Mobile Payment Services Channel Merchant Services 65

ESW

SEPTEMBER 29, 2023

An omnichannel approach ensures that brands meet customers where they are. It also allows for more flexible inventory strategies which help maintain margin while improving customer experience. Multichannel, on the other hand, deploys separate marketing, promotion and customer experiences over separate channels.

Omnichannel 146

Omnichannel Payment Services Merchant Services Multichannel 146

ESW

MARCH 4, 2019

His company has been accepting Bitcoin as a payment method for a half decade. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions. Mark Brinkerhoff at CyberMiles notes that payment processor BitPay takes just 1 percent per crypto transactions.

Cryptocurrencies 113

Cryptocurrencies Payment Services Payments eCommerce 113

Wiser

OCTOBER 11, 2023

The Fundamentals of eCommerce Business Models An eCommerce business model is a strategic business plan, outlining how an online business will generate revenue, identify the targeted customer segment, and deliver value to said customers. Brands like Warby Parker and Everlane operate on this model.

Payment Services 148

Payment Services Shipping Costs eCommerce Drop Ship 148

ROI Revolution

AUGUST 9, 2022

For many brands and retailers, the Q4 holiday season delivers more online revenue than any other time of the year. Unfortunately, with so much online revenue opportunity, there’s also an increased chance for holiday ecommerce fraud. Between 2021 and 2025, merchant losses from online payments fraud are set to exceed $206 billion.

eCommerce 78

eCommerce Payment Services Merchant Services Payments 78

Fabric

MAY 31, 2023

A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue. In this guide for enterprise retailers, we’ll explore some of the basic and advanced features that businesses should look for.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue. In this guide for enterprise retailers, we’ll explore some of the basic and advanced features that businesses should look for.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Fabric

MAY 31, 2023

A robust promotions engine can significantly reduce operational workload, increase conversion and retention , and make your promotional content more customer-centric, which will in turn generate more revenue. In this guide for enterprise retailers, we’ll explore some of the basic and advanced features that businesses should look for.

Shipping Costs 130

Shipping Costs X-cart eCommerce Payment Services 130

Korona

MARCH 4, 2023

A point of sale (POS) system is essential to any successful retail business. It’s what facilitates transactions with customers, helping you to improve operational efficiency and provide a better customer experience. There are POS providers that also serve as payment processors. to 3.5% + $0.15

Point of Sale 52

Point of Sale Payment Services Payments Merchant Services 52

Ecommerce Platforms

DECEMBER 28, 2021

Square for Restaurants is a dedicated restaurant POS and online solution built by one of the world’s biggest payment processors. You can choose features based on the kind of restaurant you run, with options available for pubs and lounges, takeaways, customer service, and full-service companies. High-quality customer service.

Payment Services 104

Payment Services Payments POS lightspeed 104

365 Retail

MARCH 1, 2024

It highlights essential steps, including market research, website development, payment gateway integration, and customer service enhancement. Identifying Your Niche The first step in establishing your e-commerce business is to identify your niche.

eCommerce 52

eCommerce Payment Services eCommerce Platforms SEO 52

UpSellIt

JULY 13, 2023

Omnichannel Retailing Omnichannel retailing provides a unified and enhanced customer experience by leveraging the strengths of different channels and eliminating friction points throughout the customer journey. By using an omnichannel approach, retailers gain valuable insights into customer behavior, preferences, and trends.

Omnichannel 103

Omnichannel Multichannel Payment Services Retail 103

Kibo

FEBRUARY 3, 2023

In the midst of uncertain economic times, many businesses are considering subscription business models and how they can be used to drive customer loyalty. Try to find a subscription management platform that allows you to customize discounts on a product-by-product basis. Ability to pause or cancel.

Customer Retention 62

Customer Retention Subscription Payment Services Customer 62

Korona

OCTOBER 4, 2022

And for that, the right POS features can help your coffee shop build customer loyalty while improving your coffee shop’s operational efficiency and margins. Customer-facing display to improve customers checkouts. Gift cards and mobile loyalty program. Smooth checkout with contactless payments.

POS 52

POS Payment Services Merchant Services Point of Sale 52

Ecommerce Platforms

OCTOBER 31, 2021

If you’re looking for ways to strengthen your brand image and improve your relationship with customers, then Wix Ascend could be a great choice. Ascend by Wix, or Wix Ascend, is a complete suite for customer management and marketing, intended for business owners. Wix Ascend could be an excellent tool for your business.

Payment Services 195

Payment Services Payments Social Media SEO 195

Korona

MARCH 28, 2023

Simply put, retail POS integration is the process of connecting all the components and systems of your retail business – from payment software to inventory management – into one unified system. You should consider many hardware integrations to improve the customer experience and ensure your POS system works well.

POS 52

POS Payment Services Merchant Services Small Business Retail 52

GetElastic

MAY 14, 2019

For every one-star increase in Yelp ratings, restaurants saw a 5-9 percent increase in revenue; and businesses with three-star and above ratings on Google receive 87% of the total clicks daily. Improve customer satisfaction. Improve customer satisfaction. This is a no brainer.

Management 140

Management eCommerce Social Media Payment Services 140