Remove Customer Experience Remove Customer Loyalty Remove Multi-channel Remove Travel
article thumbnail

The hybrid customer experience may be the key to your eCommerce success

GetElastic

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

article thumbnail

The hybrid customer experience may be the key to your eCommerce success

GetElastic

Why a Hybrid Customer Experience is Essential for Today’s Consumer. As it turns out, based on a 2019 study , many customers actually prefer a hybrid experience over one that is entirely online or in-person. What exactly is a hybrid customer experience? Hybrid Customer Experience Example 1: Carvana.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

True Religion: Cultivating Brand Love from the ‘Intersection of Culture, Commerce and Fashion’

Retail TouchPoints

Every brand is fighting to win and keep customer loyalty, and True Religion is no different. And now, people are traveling more. Go There is a double entendre to not only fulfill those travel fantasies, but also go there with your style and take it to the next level.

Fashion 217
article thumbnail

Discount disbelief, returns charge debate, and customer loyalty at a premium. Consumer expectations for 2023

365 Retail

3) Customers will demand more in return for their loyalty. Shoppers will travel back to physical retail spaces as postage charges rise and retailers such as H&M are set to introduce additional costs. Customers will want to take advantage of the retailer channel that offers the best price for the product they want.

article thumbnail

57 Must-Have Tools For Scaling Your Ecommerce Business

SellBrite

Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. Canva is a good tool to use if you have little or no experience using a more robust tool like Photoshop. Customer Service / Advocacy / Loyalty Tools.

eCommerce 151
article thumbnail

ecommerce in Nigeria – tips for success

Payoneer

Payment service providers are investing in Nigerian electronic infrastructure projects, and debit cards from local banks are used by Nigerian travelers abroad. This has led to most eCommerce websites in Nigeria relying on the payment-on-delivery (POD) option, which customers can abuse.

article thumbnail

In the Wake of ‘Returnageddon’ Retailers Seek New Solutions to an Age-Old Problem

Retail TouchPoints

I think the lessons are around planning ahead , having sufficient capacity in your system to flex up and reducing your dependency on any one channel.”. A study from UPS found that 73% of online shoppers say their returns experience impacts their decision to return to a retailer. More Online Sales Means More Returns.