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The Complete Ecommerce Analytics Toolkit: 29 Reports, 6 Actionable Steps + 2 Free Guides

BigCommerce

Unlike the hare, though, ecommerce business don’t have a physical road on which to gauge their progress –– or note their missteps. That’s why ecommerce analytics are so incredibly important for online brands. Why We Updated Our Ecommerce Analytics + Insights Suite. Ecommerce Analytics + Insights UX.

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Best Analytics and Reporting Tools for eCommerce in 2023

Algopix

These tools enable eCommerce entrepreneurs to collect, analyze, and interpret vast amounts of data, empowering them to understand customer preferences, optimize sales processes, and enhance overall performance. Understanding Customer Behavior These tools help businesses understand how customers interact with their websites.

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The Ultimate Guide to Magento Business Intelligence

MagentoBrain

Customer Service Platforms: Integrate with customer service platforms such as Zendesk and Freshdesk, allowing businesses to track customer support metrics and improve their customer experience. Google Analytics: Integrate with Google Analytics, allowing businesses to track website traffic and user behavior.

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Klaviyo vs. MailChimp: Features, Pros & Cons

Groove

No matter the size of your B2B or B2C eCommerce business, Klaviyo can help your store grow. Store all of your customer data in one place, and deliver customized experiences through email and other owned channels. this can help you improve your abandoned cart email strategy and re-engage lost customers. Automation.

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Why Customer Empathy is the New Metric Guiding Brands Through Divisive Times

Retail TouchPoints

It’s become incumbent on brands to exhibit empathy and listen to their customers to help guide their product development strategies and campaigns. A recent Greenbook Research Industry Trends Report revealed that empathy is now a KPI that brands are actively tracking, which in turn has led to a rise in “customer closeness” programs.

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The Cross Border Ecommerce Checklist

BigCommerce

When entering new markets, providing an exceptional customer experience and support is a must for merchants that would like to establish a footprint. For international shoppers –– much like your domestic shoppers –– the experience is much more than simply clicking ‘buy now.’. What products are they selling? In the U.S.,

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Best CRM for Startups in 2023 (Free and Paid)

Ecommerce Platforms

Companies can access everything from ecommerce analytics, to email marketing tools and integrations with SendinBlue to help enhance your customer retention strategy. There’s a “Pro” plan with a customer database where you can access individual profiles and live activity view too, for around $199 per month.