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#RICE24: On the Ground with In-Store Tech at Sephora, Reformation and Walgreens

Retail TouchPoints

So much of retail is about how you speed up different parts of a shopping journey [examples include self-checkout, ecommerce, click-and-collect] to make it simple, convenient and fast for the customer. Here’s RTP ’s take on the best fast and slow experiences we saw on our tour of Chicago’s famed Magnificent Mile shopping district.

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The hybrid customer experience may be the key to your eCommerce success

GetElastic

Why a Hybrid Customer Experience is Essential for Today’s Consumer. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? This means businesses can give customers a more seamless, frictionless experience.

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The hybrid customer experience may be the key to your eCommerce success

GetElastic

Why a Hybrid Customer Experience is Essential for Today’s Consumer. In fact, customers that shop using more than one channel have a 30% higher lifetime value than those that only use one. What exactly is a hybrid customer experience? This means businesses can give customers a more seamless, frictionless experience.

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Missfresh Makes Sure Olympics Support Staff Never Goes Hungry with 24/7 Grocery Delivery

Retail TouchPoints

Chinese online fresh grocer Missfresh has launched special express delivery service and smart vending machines to help feed volunteers, logistics and support staff and security personnel at the 2022 Beijing Winter Olympics. Customers can scan a QR code or use facial recognition to collect their purchase and automatically complete payment.

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How Brands Will Harness IoT and Mobile Apps to Create More Connected User Experiences in 2022

Retail TouchPoints

We expect to see that trend accelerate through 2022 and perhaps even pick up more speed in the latter half of 2023, in ways that give consumers and business users more options for connected experiences that continue to narrow the gap between the physical and digital worlds.

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Avoiding Ecommerce Meltdowns: For Dippin’ Dots Delivering Quality CX is all about Timing (and Dry Ice)

Retail TouchPoints

including carts, vending machines and franchise stores. Crafting an ecommerce experience that doesn’t create customer service catastrophes has been a logistical and design challenge of epic proportions, but the company has pulled it off. Launched in 1988, Dippin’ Dots now has 22,000 points of presence across the U.S.,

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Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

If you're new to the world of e-commerce and want to hit the ground running, you'll be wondering what kind of platform best suits your needs. Ecwid vs Shopify: What Kind of E-commerce Solution Suits Your Needs? Vend (read our Vend POS review ). Shopify in Greater Detail. Shopify POS vs. Ecwid: POS.

Shopify 147