Remove Customer Experience Remove Home Furnishings Remove Mobile Remove Omnichannel
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Canadian Home Furnishings Retailer Bouclair Deploys New POS Solution

Retail TouchPoints

The PredictSpring solution includes both stationary and mobile POS applications along with clienteling, omnichannel commerce and inventory management capabilities. Bouclair has rolled out a new POS platform in its 54 stores across Canada.

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The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’

Retail TouchPoints

In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021. More than 163 million people in the U.S. That means more consumers are venturing out into the world — and going back into stores.

Events 279
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Interview with PeakActivity CEO About Composable Commerce 

Kibo

During this five-part series, they covered composable commerce and how companies leverage this architecture to deliver better customer experiences. They started working with us in 2016 to build a customer experience for an omnichannel furniture shopper. Read a summary of the series or watch each interview below.

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What Chairish and The Home Depot Tell Us About Personalization for Home Goods Retailers

Sailthru

Sorting through endless amounts of furniture and home décor is very time-consuming, and so is locating furnishings that reflect your own unique style. In short, shopping for home furnishing is a very personal experience, which is why home brands need to focus on personalization as much as possible.

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(Some of) the Technology that is Empowering the Customer Channel in Physical Retail

retailnext

When I say we are in the era of the Customer Channel , what do I mean? Don’t we already call this, “omnichannel”? We are beyond omnichannel. Today, retailers and brands need to support their customers how, when and where they want to shop. Snapchat has incorporated augmented reality in their shopping experiences.

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DISRUPTION IN THE AGE OF AMAZON: 5 STEPS TO TAKE

PFS

On the home front, more than half of the consumers surveyed by Opinion Research Corp. said they prefer a virtual view of how home furnishings and accessories fit in a home before they make a purchase, and a majority said they want mobile access to a floor map to locate products in stores. Know thy customer.