RSP21 Reveals Top Growth Drivers for the Post-COVID Era
Retail TouchPoints
SEPTEMBER 21, 2021
You have to have [social media] surveillance of course, but a better strategy is to use actual cloud-based software-as-a-service that handles the spikes for you,” Goetsch noted. Building Loyalty with Connected Consumer Experiences. Closing the ‘Phygital’ Service Gap: How to Create Connected Customer Experiences.
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