4 Reasons Live Chat for eCommerce Drives Sales and Loyalty
Lemonstand
MARCH 1, 2018
What do you think of live chat for eCommerce? Despite the mixed-feelings that people have on it, stats show that live chat for eCommerce (done right) actually results in more sales, high order values, and more loyalty from customers. In fact, 92% of live chat engagement occurs prior to the user reaching the cart.
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