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What is Multi-Local Commerce and Why is it Essential for Growing Global Sales

ESW

The world’s best-loved brands all have one thing in common: They deliver superior customer experiences. Regardless of product or industry, dominant brands prioritise and execute next-level online customer experiences in every market. These experiences don’t happen by accident. What do they expect?

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Distribution and Wholesale Seek Retail Skillset to Gain Competitive Edge

365 Retail

Providing excellent customer service, whether you’re working within a B2B or B2C focussed industry remains paramount for successful business growth and retention. For distributers and wholesalers, the emergence of multichannel business access points necessitates price transparency, and price equity.

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Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

Platforms like Richpanel include more than a chat box; with features for multichannel communications, customer portals, and workforce management, you’re able to improve upon several areas of your business with one app. In this Richpanel review, we explore the features, interface, pricing, and customer support from Richpanel. .

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ShipStation Alternatives for 3PL and Shipping Success

Ecommerce Platforms

It’s a software-as-a-service (SaaS) offering, meaning you pay a monthly fee to use it. ShipStation integrates with many popular ecommerce platforms for syncing and importing products, sending out tracking codes, and managing parts of the shipment process through tools like Shopify, Bigcommerce, and WooCommerce. Bronze: $29.99/mo

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Google Shopping Strategies to Fight Amazon

Optimizely

A version of this post appeared on Multichannel Merchant. . While you should still be selling on Amazon, you can compete in your own way by offering a better customer experience across multiple channels. You place bids for certain terms and manage your paid ads through Google AdWords and the Google Merchant Center.

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5 Ways to Increase Retention With Email & SMS Marketing

Smile.io

A customer orders a product (and your online store takes care of payment and fulfillment), but then what? Customer service on speed dial. Each SMS and email sent out to a customer post-purchase has options to contact customer service if they've got questions about shipping, payment or delivery.

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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

An OMS is a comprehensive software solution designed to streamline and optimize order processing, inventory control, and customer interactions, providing a seamless shopping experience for buyers and boosting operational efficiency for sellers. This is where Order Management Systems (OMS) come into play.