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[eCommerce 2021] A Step-by-step Guide to Customer Retention

lateshipment

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one.

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Top Customer-Driven B2B eCommerce Trends

GetElastic

Below are some of the major customer-driven B2B eCommerce trends of 2021, as well as some key calls to action for B2Bs to optimize their eCommerce strategy. Customer Loyalty Programs: Almost all B2B marketers strive to find a balance between acquiring new customers and retaining existing customers.

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4 Ways Retailers can Leverage Generative AI to Drive Revenue and Productivity

Retail TouchPoints

Generative AI can dramatically improve customer experiences and drive revenue by helping shoppers find the products that most match attributes of what they’re looking for today, not just what they have purchased in the past. It leverages hyper-localized search combined with millions of product attributes to recommend products.

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Automated Workflows: Attract, Engage & Delight Your Audience

Groove

HubSpot automated workflows can be used to promote new content, capture abandoned carts , follow-up with customers post-purchase and so much more. Use an eCommerce workflow to attract your audience with welcome emails, product recommendations and so much more. Engaging With Your Audience.

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Last minute tips and tricks for BFCM – 2023 + checklist

lateshipment

We know that as a brand, you must have worked on your SEO months ago and worked on various deals and marketing strategies to lock in the BFCM crowd. Retarget buyers with Banners and pop-ups in session Banners and pop-ups would be something that brands already do when a customer enters the website. BFCM is just around the corner.

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Ecommerce Development for Small Businesses: How to Get Started

MagentoBrain

Managing Your Ecommerce Store Optimizing Your Store for SEO: Search engine optimization (SEO) is a critical component of ecommerce success. Optimizing your store for SEO can help you rank higher in search engine results pages, driving more traffic to your store.

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Your Guide to Excelling in Consumer Journey Management: Conquering the 5 Stages with Success

ChannelSale

By comprehending and utilizing each phase, businesses can sell their products more successfully, increasing sales and customer retention. Awareness The Awareness stage of the consumer experience is when potential customers first become aware of their needs, problems, or both. A key marketing concept is the consumer journey.