Kissmetrics

MARCH 22, 2018

In this guide, we’ll discuss different approaches for building a memorable customer experience and how successful brands are executing on these creative ideas. Most businesses under-invest in customer loyalty, even though establishing some type of loyalty program is one of the most obvious ways retailers enhance their customer experience.

Customer Experience 279

Customer Experience Customer Shipping Costs Gifts 279

Wiser

NOVEMBER 13, 2023

Their firsthand knowledge of the products and their direct interaction with customers positions them uniquely to build trust, provide personalized recommendations, and enhance customer loyalty. This can be through offering further education, training, or workshops.

Social Media 148

Social Media Retail Events Recommendation 148

eCommerceFuel

MAY 24, 2021

With shoppers increasingly turning to online retailers for everything from fashion to their weekly groceries, you can’t afford to fall back on the same old advertising and marketing strategies you’ve relied on in the past. Strategies that exclude the old-fashioned in-person opportunities leave money on the table.

eCommerce 58

eCommerce Social Media Small Business Retail Customer Loyalty 58

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. Your loyalty program needs to be an extension of the rest of your brand.

Customer Loyalty 61

Customer Loyalty Customer Subscription Omnichannel 61

Smile.io

AUGUST 2, 2023

From free shipping to dollars off, these rewards are extremely common in customer loyalty programs, and are quite popular with many types of shoppers. Green cleaning brand, Dropps , uses a point program to reward customers for each dollar they spend with dollars off their future purchases. They don’t stop there, though.

Shipping Costs 48

Shipping Costs Events Social Media Fashion 48

Smile.io

MARCH 8, 2020

With their loyalty program’s messaging, the brand invites their customers to “Join the Sisterhood”. By aligning their loyalty program with their values of empowering women, they’ve created a great customer loyalty experience.

Beauty and Health 46

Beauty and Health eCommerce Clothing Workshop 46

Smile.io

MARCH 8, 2020

With their loyalty program’s messaging, the brand invites their customers to “Join the Sisterhood”. By aligning their loyalty program with their values of empowering women, they’ve created a great customer loyalty experience. Betsy Boo’s Boutique.

Beauty and Health 46

Beauty and Health eCommerce Clothing Workshop 46