Remove Customer Loyalty Remove Improvements Remove Multichannel Remove Social Media
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2024 Predictions and Trends in B2B Ecommerce: Navigating the Digital Evolution

Retail TouchPoints

Despite expectations of a modest economic downturn, this period presents an opportunity for businesses to optimize their operations, improve marketing strategies and enhance their technological infrastructure.

B2B 241
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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead. Take advantage of social media. Send branded confirmations.

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Omnichannel Retail Strategies Explained & Simplified

UpSellIt

An omnichannel retail strategy connects numerous channels and touchpoints to provide customers with a seamless shopping experience. It seeks to bridge the gap between online and offline purchasing by establishing a cohesive experience between physical stores, websites, mobile apps, social media platforms and more.

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Best 20 Multi-Channel Listing Software: Boost Your Online Presence

Algopix

These solutions provide a centralized hub for businesses to streamline their listing management, inventory control, order fulfillment, and customer support processes across various platforms, such as e-commerce websites, marketplaces, social media platforms, and more.

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How Automation Transforms the Post-Purchase Customer Experience

lateshipment

Companies that incorporate branded elements such as logos, design or colors can provide a more consistent experience for the customer. This also communicates to customers that your brand prioritizes order tracking and fulfillment. Improving Returns. This approach can save time and labor while improving the customer experience.

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Don’t Be Afraid of Multi-Channel Marketing Attribution

Optimizely

This post originally appeared in Multichannel Merchant. . More buyers than ever are engaging with your brand through email, social media, paid ads, and push notifications. Now, you have the tools to understand which campaigns work on which channel, so you can truly optimize and continually improve your marketing.

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57 Must-Have Tools For Scaling Your Ecommerce Business

SellBrite

You need great products, and you need great management and customer service – but no matter how great your products or customer support are, you need someone whose focus is finding your customers and figuring out how to speak to them in a way that convinces them your products are the ones they’ve been looking for.

eCommerce 151