BigCommerce

DECEMBER 5, 2017

When to ask customers for reviews (and then how to use those!). How to use live chat to increase conversions and customer loyalty. Use your social media channels to run ads featuring a coupon that’s redeemable on your website if you have a pretty solid target demographic figured out.

Customer 381

Customer Live Chat Social Media BigCommerce 381

retailnext

AUGUST 15, 2019

The challenge for many retailers is not only to be accessible on many channels or touchpoints, but for those channels to deliver a consistent and integrated service quality – as this significantly impacts shopper satisfaction and customer loyalty, and serves many other benefits for the brand. Increase your responsiveness.

Customer Loyalty 40

Customer Loyalty Payment Services Customer Live Chat 40

Kissmetrics

OCTOBER 24, 2017

You can serve customers better by monitoring user behavior. Despite industry misconceptions, customer engagement isn’t a random phenomenon. You can optimize content and calls to action throughout the customer journey. Throughout your career, you’ve learned that business centers around serving the customer.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

Omnisend

APRIL 15, 2021

A prime way of reaching this crossroad is with customer engagement marketing and customer engagement strategies. Customer engagement can come in many forms, from contests on social media to openly addressing customer feedback. Following are some good examples of customer engagement. Loyalty Systems.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Ecommerce Platforms

DECEMBER 18, 2020

As an ecommerce business owner, or someone who plans to start an online business in the future, ecommerce marketing is definitely going to play a role in how you bring in customers and get the word out about your product. Does that mean you should make a hard push with social media influencers? Customer loyalty emails.

eCommerce Marketing 223

eCommerce Marketing eCommerce Social Media Marketing 223

Kissmetrics

NOVEMBER 25, 2020

Think about those mundane tasks you have to do over and over again, including data entry, customer emails, social media, and more. While there are countless options available, these tend to be popular across many industries. The more you can automate, the more gets done even without you.

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. How to Get the Most Value From Your Loyalty Program This Season.

Payments 216

Payments Payment Services Customer Experience Social Media 216

Omnisend

JANUARY 5, 2024

Here are just some of the benefits:: Increased visibility More credibility Owned channel (no need to worry about social media algorithm updates) More control over customer experiences Exactly what you want your brand to deliver, right? Now, let’s get to work. Let’s explore some must-have ecommerce website features: 1.

eCommerce 88

eCommerce Payment Services SEO Social Media 88

365 Retail

DECEMBER 20, 2023

Bonuses & Rewards: Enhancing customer loyalty Organisations are investing substantial amounts of money in the development and execution of rewards programmes, ranging from airlines providing frequent flier incentives to telecoms firms reducing costs to attract more customers. The company’s interest is reasonable.

Customer Retention 52

Customer Retention Customer Customer Loyalty Merchant Services 52

BigCommerce

MAY 1, 2018

Due to the ease of creating and maintaining an ecommerce shop, as well as the rise of micro-brands, today’s market is riddled with cutthroat competition and decreased customer loyalty. In this, we’ll look at how you can leverage ecommerce big data effectively to grow your business and better serve your customers. Literally.

Payment Services 412

Payment Services Merchant Services Improvements eCommerce 412

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. To kickstart the creation of your online store, you start with a simple template, which you can then customize with Shopline’s drag-and-drop editor. .

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Kissmetrics

APRIL 10, 2018

47% of customers surveys say that they didn’t have a positive live chat experience in the last month. Not only that, but 56% of consumers can’t recall any exceptional live chat experience. A survey conducted by Kayoko found that while consumers love real-time support, they hate the typical live chat experience.

eCommerce 225

eCommerce Live Chat Shipping Costs Payment Services 225

Kissmetrics

JANUARY 17, 2018

Think of yourself as an industry savant — the one who possesses and dispenses information.”. You not only want customers to buy your products; you want them to keep buying. Ecommerce brands accomplish this by making their best customers feel valued. Do so by giving them valuable rewards through a customer loyalty program.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

RetailMinded

FEBRUARY 18, 2023

It decreases the amount of money a brand would spend on acquiring new customers by leveraging simple tactics to identify loyal customers and promote the best-selling products or services. In this post, we shall share the top 8 tips to encourage customers into making repeat purchases.

Social Media 52

Social Media Customer Retention Subscription Retail 52

Ecommerce Platforms

NOVEMBER 9, 2018

Use Live Chat to help potential customers make faster decisions. Use the power of social media to promote yourself. Full Review » Visit Website » Free Trial From $15 Social Media Tools Mobile Commerce. Add social media plugins and allow users to quickly review the products they just bought.

Shipping Costs 218

Shipping Costs Live Chat Shipping SEO 218

Smile.io

MARCH 21, 2023

You can go beyond and tailor website content, emails, texts, apps, live chats, and call centers to every customer. These days, customized experiences are more important than ever. So if you overlook personalization, you’re likely missing out on potential sales and customer loyalty.

eCommerce 69

eCommerce Shopping Carts Customer Loyalty Recommendation 69

Smile.io

MARCH 20, 2024

In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.    Customer loyalty programs have played a considerable role in fostering repeat purchases.

Shipping Costs 78

Shipping Costs Shopify Customer Loyalty Merchant Services 78

Ecommerce Platforms

NOVEMBER 2, 2022

With these apps, you can use minimal development and expensive software engineering time and get started building an online fashion store that gets conversions, makes sales, and generates customer loyalty. Gorgias – Helpdesk & Live Chat. Don’t want that to happen with your customers? Go to the top.

Shopify 197

Shopify Fashion Clothing Jewelry 197

Ecommerce Platforms

APRIL 1, 2022

Once you’ve chosen a template, you can customize it using Constant Contact’s drag-and-drop editor. It’s easy to edit the colors, fonts, logos, and social media links to match your brand’s look. Email automations are made simple with Constant Contact thanks to access to a wide range of customization options and tools.

Marketing 104

Marketing Live Chat Social Media Mobile 104

Omnisend

MAY 30, 2023

Source SMSBump offers different ways to build your SMS lists, such as popups, embedded forms, keywords, social media opt-ins, and manual imports. There is also a popup builder that lets you customize your popups and forms. Its support is available 24/7 through live chat and email.

Shipping Costs 88

Shipping Costs Multi-channel Live Chat Shopify 88

Smile.io

FEBRUARY 24, 2023

That’s what customer retention is all about–the ability to keep customers coming back to you time and time again. However, customer retention doesn’t happen overnight—it’s part of a three-stage cycle that we like to call the customer loyalty loop.

Customer Retention 74

Customer Retention Customer Social Media Merchant Services 74

ESW

MAY 20, 2019

That’s why AJ Agrawal , Founder of Verma Media, says designing an exceptional customer service policy is one of the most important things a growing eCommerce brand can do. If customers feel they cannot easily communicate with the brand or express their frustrations, they will turn to social media — and possibly to other brands.

eCommerce 112

eCommerce Customer Customer Loyalty Live Chat 112

Korona

NOVEMBER 10, 2022

Additionally, the success rate of selling to a customer you already have is 60-70%, while the success rate of selling to a new customer is 5-20%. Below are some strategies to withstand the recession without raising prices by strengthening customer loyalty. Leverage social proof to your advantage .

Shipping Costs 52

Shipping Costs Online Retail Payment Services Merchant Services 52

Omnisend

APRIL 28, 2021

This includes utilizing omnichannel marketing, which involves messaging via email, SMS, and even social media. Create new customers : The more word of mouth spreads and the higher customer loyalty you have, the better your store will naturally look. Consider Customer Accounts.

Marketing 196

Marketing Customer Retention Merchant Services eCommerce 196

Omnisend

DECEMBER 11, 2023

5 Key features: Print-on-demand service Wide product range Easy-to-use interface Global shipping partnerships Versatile integrations Pricing: Free: $0/month Premium: $29 per month Enterprise: Custom pricing Pros: Printify offers a diverse catalog of products, making it a top choice among the best Shopify apps for dropshipping. Rating: 4.4/5

Shopify 88

Shopify Payment Services Shipping Costs Merchant Services 88

Ecommerce Platforms

JULY 21, 2021

Shift4Shop boasts over 21 years in the industry, but you might not recognize it under its current name. Shopify works alongside an impressive range of sales channels, including social media and Amazon. This is available for just $9 a month and allows you to make sales via an existing website and social media.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

SellBrite

MARCH 30, 2018

Canva – To drive more engagement on your social media channels, you can use Canva to create compelling images and graphics that relate to your products or business. BuzzSumo – To develop compelling content that attracts new customers, you can use BuzzSumo to come up with the right blog post ideas.

eCommerce 151

eCommerce Social Media Merchant Services Payment Services 151

SellBrite

MARCH 2, 2018

As consumers spend more money than ever buying products online, ecommerce companies continue to look for and invest in new ways to stand out, capture attention, drive conversions, and secure customer loyalty. Social media sites want everyone to create and share rich, visual content. Influencer Marketing. Dig Deeper.

eCommerce 107

eCommerce Social Media Shopify Mobile 107

AcquireConvert

OCTOBER 23, 2022

Successful ecommerce websites look and act the part, creating a seamless shopping experience and breeding customer loyalty. Themes are suggested for various industry types from Art through to Travel. Custom domain provided. TP Apparel (Tee Public). Princess Polly. Shopify vs Squarespace: Main features.

eCommerce Platforms 51

eCommerce Platforms Shopify Merchant Services eCommerce 51

Ecommerce Platforms

DECEMBER 23, 2019

CRM, or Customer Relationship Management Software in full, is a specialized system for driving your customer interactions. And to achieve that, a typical CRM platform comes with a set of tools for managing customer information, running email campaigns, messaging customers via social media, task management, workflow management, etc.

Social Media 129

Social Media Management Multi-channel Mobile 129

SellBrite

JANUARY 26, 2018

To continue building a sustainable and profitable ecommerce business in 2018, you need to spend time thinking about what you’re going to do differently this year, what you’re going to scale back, and what you’re going to double down on in order to attract, convert, and keep new customers over the next 12 months. Know What Makes You Different.

eCommerce 148

eCommerce Blog Customer Loyalty Travel 148

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. Net Promoter Score (NPS): NPS indicates the likelihood of customers recommending your brand to others.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

BigCommerce

JULY 25, 2017

Sully staretd with just his phone and Facebook Live. After one of those Live videos hit 1,000,000 views (with a bit of social media promotion), he realized he was on to something. Use video: Proof of concept is important in golf, and plenty of other industries. How exactly did they leverage social media?

Shipping Costs 419

Shipping Costs eCommerce BigCommerce B2B 419

ChannelAdvisor

JULY 3, 2017

In her lively chat with Adam Joseph, director of client success at ChannelAdvisor, Portas explored many topics affecting brands and retailers, including the digital revolution and changing consumer behaviors. For Portas, it is essential to know your customer. Customer Loyalty. So what are the trends going forward?

Department Stores 45

Department Stores Social Media Live Chat Online Retail 45

BigCommerce

AUGUST 31, 2017

It’s official: #FirstDayOfSchool2017 is trending on social media and the back-to-school shopping season is in full force. For the crafting industry, promoting holiday stamps now is mandatory! Customers don’t care that your order volume is the cause of slower response times. Consider adding live chat.

Marketing 252

Marketing Shipping Costs Multi-channel Channel 252

Email Audience

OCTOBER 6, 2021

You don’t own your audience on social media platforms. An email marketing tool gives you direct access to your customers. Being in the industry for over 20+ years, GetResponse has customers from all industries and company sizes. You can measure and tweak your marketing campaigns. It’s a great feature!

Webinar 59

Webinar Marketing Live Chat Subscription 59

Ecommerce Platforms

DECEMBER 20, 2019

You don't need us to tell you that the catering and retail industries are incredibly competitive. For a restaurant, bar, or a store to keep its customers happy, they need to fulfill orders, deliver on time, have their customer's choices in stock. For day to day issues, there’s also live chat and an FAQ section.

POS 118

POS Payment Services Payments Point of Sale 118