Ecommerce Platforms

OCTOBER 12, 2022

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Squarespace Pros. Bigcommerce Pros.

BigCommerce 209

BigCommerce Payment Services Merchant Services Shipping Costs 209

Groove

APRIL 11, 2022

In fact, Card Not Present fraud pressure across industries sits at about 1% while limited data and the liability of fraudulent chargebacks cause eCommerce merchants to turn down about 10% of orders. Use a Customer Support & Live Chat Tool. This is a huge chunk of potential revenue that is lost! Ensure Tax Compliance.

Merchant Services 195

Merchant Services eCommerce Live Chat BigCommerce 195

Retail TouchPoints

JANUARY 19, 2023

A combination of video stream, entertainment and real-time group chat, livestream shopping is a part of the much broader social commerce industry, which is currently $492 billion in size and expected to grow 3X as fast as traditional ecommerce, according to Jill Standish, Global Lead for Accenture’s Retail Industry Practice.

Social Media 298

Social Media X-cart Consumer Events 298

BigCommerce

FEBRUARY 1, 2018

This kind of research is crucial to your success as a business because it arms you with the ability to quickly identify industry trends and adapt to competitor campaigns or strategies in order to maintain a foothold or out-compete them entirely. Learn your industry and your competition before you start. Find Your Competitors.

Shipping Costs 355

Shipping Costs Social Media Shipping Information 355

Retail TouchPoints

SEPTEMBER 23, 2021

Ensuring all other information on your clients’ websites, local business listings and social media profiles is accurate so that customers know holiday hours and closures, can find stores at correctly published addresses and have access to all forms of support including email, live chat, texting and phone lines.

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

Omnisend

APRIL 15, 2021

Customer engagement can come in many forms, from contests on social media to openly addressing customer feedback. Strive for non-complicated profile and account systems, as well as tools like live chat and intuitive user interface (UI), such as interactive toolbars. Build an easy-to-navigate website.

Live Chat 78

Live Chat Customer Marketing Social Media 78

Ecommerce Platforms

JANUARY 26, 2023

Omnichannel contact management: Monitor customer interactions across social media, email, and calls. Marketing capabilities: Ideally, your CRM will also come with marketing tools like ad tracking and management, SEO, social media management, live chat, etc. What kind of support is on offer: Live chat?

Live Chat 104

Live Chat Social Media Management Mobile 104

Kissmetrics

OCTOBER 24, 2017

Despite industry misconceptions, customer engagement isn’t a random phenomenon. For example, organic visitors may see a pop-up box to sign up for a product demo sooner than visitors from social media. Monitor Social Media Interactions. You should then dive into the language used by customers during the chat.

Customer 278

Customer Live Chat Customer Loyalty Social Media 278

Omnisend

MAY 31, 2023

It allows you to connect with your customers via many marketing channels , such as email, SMS, live chat, and push notifications. While Omnisend is designed keeping ecommerce brands in mind, Dotdigital offers more generic tools that are useful for different industries. But is it the only platform that offers these features?

Live Chat 78

Live Chat Social Media Multi-channel Omnichannel 78

Kissmetrics

OCTOBER 2, 2020

Live chat has quickly become an integral part of customer service in the digital era. When a customer or website visitor has a question, complaint, or needs some other type of assistance, they expect to reach your brand via live chat. In terms of consumer preferences, it ranks higher than phone, email, and social media.

Live Chat 297

Live Chat Omnichannel Recommendation Shopify 297

Kissmetrics

AUGUST 23, 2017

You probably saw this coming from a mile away, but being available on social media often is a huge plus. People spend a lot of time on social media, and you can take advantage of that by also spending a lot of time on various networks. Social media is most likely where your target audience hangs out.

Customer 228

Customer Live Chat Social Media Marketing 228

365 Retail

APRIL 2, 2024

This necessitates that retailers not only showcase their products online but also provide comprehensive support at all times, through any channel — whether that be phone, live chat, email, in-app messaging, IVR, or social media.

eCommerce 52

eCommerce Omnichannel Live Chat Retail 52

retailnext

DECEMBER 24, 2019

Taking your business to the next level can be a daunting challenge, but growing your retail business is worth it in the long run, increasing profits and further cementing your brand in the industry. Through various studies, it has been shown customers prefer live chat over email, phone, and social media communication.

Live Chat 59

Live Chat eCommerce Retail Social Media 59

Kissmetrics

NOVEMBER 25, 2020

Think about those mundane tasks you have to do over and over again, including data entry, customer emails, social media, and more. While there are countless options available, these tend to be popular across many industries. The more you can automate, the more gets done even without you.

eCommerce 336

eCommerce Shipping Costs Live Chat Shopify 336

Kissmetrics

FEBRUARY 7, 2021

The industry standard for hosting companies is around 99%, but Bluehost outdoes this, with its average coming up to 99.9%. You can get the solutions to your problems via live chat, phone support dedicated to different hosting types, and of course, social media support.

Live Chat 291

Live Chat Subscription Reference Recommendation 291

Retail TouchPoints

SEPTEMBER 21, 2021

The 2021 Retail Strategy & Planning webinar series, now available on demand, brought together retailers, solution providers, practitioners and industry experts from firms including IDC, Alvarez & Marsal, WSL Strategic Retail and Cambridge Retail Advisors. And how can retailers best prepare for these spikes?

Payments 272

Payments Payment Services Customer Experience Social Media 272

Kissmetrics

JANUARY 17, 2018

Think of yourself as an industry savant — the one who possesses and dispenses information.”. Promoting giveaways on your website and via social media puts your brand in front of new eyes and grows your email list. Best practices for conducting social media contests include: Create a unique hashtag for the promotion.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Ecommerce Platforms

MAY 15, 2023

Live chat: You can connect with customer service through the live chat service. Social media: Shippo has an active social media page if you want to reach out to the team that way. Plus, you get email and live chat support. You can reach out on LinkedIn, Twitter, and Facebook.

Merchant Services 104

Merchant Services Shipping Costs Shipping Live Chat 104

Omnisend

NOVEMBER 20, 2023

From the tutorials to chatbots and live chats with experts, all of our issues have been addressed promptly and thoroughly. The online live chat support saved my day!” Customer support: Wix offers active customer service, including live chat and phone support.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

OCTOBER 12, 2022

The rates are pretty standard when compared to industry competitors, and you don’t have to worry about the hassle of paying a separate hosting or domain fee from another company, since it’s all consolidated into one invoice on the Shopify dashboard. Shopify Pro #2: An Industry-leading Customer Support Team.

Payment Services 211

Payment Services Shopify Merchant Services Payments 211

Inflow Insights

OCTOBER 14, 2021

Sure, classic marketing strategies like asking for referrals, promoting at industry events, and doing cold outreach have their place. Because B2B buyers prefer content that is specific to their industry, this approach works better than a “one-size-fits-all” strategy. Integrate live chat. Publish unique case studies.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

SellBrite

DECEMBER 20, 2017

Social media channels. Here are a few actionable tips for creating your “About Us” page: Include basic information about your business on the page, such as your contact information, address, and social media accounts. The most comprehensive, helpful type of support is a live-chat feature that works 24/7.

Merchant Services 154

Merchant Services Shipping Costs Social Media Payment Services 154

Ecommerce Platforms

MAY 5, 2023

More than 50,000 businesses across 40 industries are already using the service to share content with their audiences. There’s also an option to stream your webinar or tutorial straight to social media channels like Facebook. In fact, around 83% of marketers in the US consider webinars to be effective for lead generation.

Webinar 104

Webinar Live Chat Payment Services Presentation 104

Ecommerce Platforms

DECEMBER 11, 2020

In light of that, we're going to make your life a tad easier by comparing two of the industry's most well-known names: Sendinblue and MailerLite. Not to mention, you unlock marketing automation workflows for unlimited contacts each month, you can connect with website visitors in real-time via a live chat widget, and grant multi-user access.

Live Chat 104

Live Chat Merchant Services Marketing WooCommerce 104

Ecommerce Platforms

OCTOBER 4, 2022

It offers B2B-related features, dropshipping with AliExpress, live streaming, and social media capabilities, allowing you to expand your business in more ways than one. There are over 20 themes to choose from, inspired by various industries. Interestingly, 53% of businesses already stream live videos once a week.

eCommerce Platforms 208

eCommerce Platforms eCommerce Payment Services Merchant Services 208

Kissmetrics

APRIL 7, 2021

A thought leader could work with a marketing team to churn out high-quality blog posts, educational videos, and social media content. A good tip is to create surveys or leverage social listening tools to get the answers. If you have social media pages in place, look at the comments or messages of your audience.

Marketing 255

Marketing Books Social Media Live Chat 255

Ecommerce Platforms

DECEMBER 10, 2020

So, to help narrow down your search, we're comparing two of the industry's major players: Sendinblue and Activecampaign. That said, you can't insert social media buttons inside your email content. That said, ActiveCampaign does enable you to add social media buttons – which is a huge plus! ActiveCampaign.

Live Chat 104

Live Chat Social Media Subscription Events 104

Ecommerce Platforms

JANUARY 11, 2021

Support for multi-channel selling across social media and Amazon. This privately-held solution for ecommerce gives businesses of all sizes from a variety of industries the tools they need to build websites and sell products online. You even get special theme features based on the industry that you choose your website for.

3dcart 185

3dcart Shopify Payment Services Shipping Costs 185

Ecommerce Platforms

NOVEMBER 15, 2022

Social media page creation with branded design. is the perfect option if you want to use social media as your primary marketing means. Ecommerceify has a wide variety of niches to choose from, including more unique markets like eco-friendly and interior design and more crowded industries like jewelry and gadget stores.

eCommerce 197

eCommerce Shipping Costs Payment Services Shopify 197

Ecommerce Platforms

SEPTEMBER 27, 2021

If you've ever written an advertisement, email subject line, or social media post for your online store and thought, “That's no good,” or “I need to hire a copywriter or marketing agency,” then it might be time to look for a more automated copy-improvement method.

Merchant Services 210

Merchant Services Marketing Article Social Media 210

Kissmetrics

SEPTEMBER 14, 2020

Furthermore, there are specific CRM solutions for particular industries. And you may benefit from choosing a CRM that offers something specific to your industry. If you’re in the sales or marketing industry, you’ve probably read Hubspot ’s blog or taken one of their free certification courses. Basic CRM features.

Small Business Retail 310

Small Business Retail Document Operations Management 310

Ecommerce Platforms

JANUARY 29, 2019

Level 1 PCI compliance If you want to accept credit card payments, you must use a platform that's compliant with the Payment Card Industry Data Security Standard (PCI DSS). I enjoy seeing hundreds of templates and themes, and it's nice to have a filter for narrowing down the templates into categories and industries. Reporting module.

eCommerce Software 188

eCommerce Software eCommerce Payment Services Merchant Services 188

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. According to Shopify’s Fashion Industry Report , the fashion industry will reach a whopping $713 billion by next year. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista.

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

Optimizely

MAY 28, 2019

Leverage user-generated content such as product reviews, endorsements, social media buzz, and celebrity recommendations on your product detail pages. These forms of social proof help overcome common objections and assure buyers that they’re making a good purchase. Regardless of the industry (apparel, electronics, etc.),

Shipping Costs 264

Shipping Costs Shipping Recommendation Live Chat 264

Ecommerce Platforms

FEBRUARY 16, 2022

There’s also access to a range of other tools like ecommerce stores, website templates, email marketing solutions, SEO support, and integrations with tools for PPC and social media marketing. Web.com promises hundreds of templates, but when you choose an industry, you’ll really only have a handful of options to choose from.

Shipping Costs 104

Shipping Costs Payment Services Social Media PPC 104

Omnisend

JUNE 6, 2023

Attentive is best suited for: B2C brands from a range of industries Companies looking for specialized SMS marketing software Let’s now get into an Omnisend vs Attentive feature comparison. These platforms also follow industry best practices. Because it works closely with telecom partners and adheres to industry best practices.

Live Chat 78

Live Chat Shipping Costs Omnichannel BigCommerce 78

Omnisend

JULY 13, 2020

Using analytics software, you need to analyze your current customer base and the trends in your industry. Use social media and website analytics tools to model engagement and capitalize on popular times for interaction. For example, customers prefer live chat over any other form of online support. Image Source).

Social Media 78

Social Media Live Chat Marketing Customer Data 78