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The Case for Extreme Personalization

GetElastic

Extreme personalization, sometimes referred to as marketing to a customer segment of one, is the holy grail of the multi-channel world. Extreme personalization comes down to one simple reality: customers expect your company to know who they are — no matter what method or touchpoint they are using.

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11 Proven Hacks to Keep Your Customers Buying More

Kissmetrics

It costs 5X less to retain a customer than it does to acquire a new one. That’s why customer retention is crucial to growing your Ecommerce business. What is customer retention? Customer retention is the ability to encourage customers to keep coming back to make purchases.

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8 Holiday A/B Tests to Boost Your Ecommerce Growth This Holiday Shopping Season

ROI Revolution

Understanding how customers behave during the holidays can help you as you improve your ongoing customer retention strategy. When high-traffic shopping seasons are fast approaching, testing your creative customer experience ideas ahead of time is a great way to determine how to drive engagement when it’s go-time.

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How Customer Lifecycle Marketing Breathes Life into Ecommerce Retention

Omnisend

This is the role that customer lifecycle management plays in ecommerce—creating brand loyalty while establishing and skyrocketing customer retention. Retention marketing is useful during each stage of the lifecycle. After all, a staggering 79% of merchants state that they rely on returning customers.

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Meyer has arrived, and it’s our sweetest free eCommerce theme yet!

Lemonstand

While designing our newest free eCommerce theme, we focused on upping the design game (read: making it look B-E-A-UTIFUL) and using tactics that will turn your site into a conversion magnet. Integrated Marketing Channels. For starters, include social sharing links so products can be shared through a customer’s personal channels.

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19 Omnichannel Experience Examples from Top Brands

GetElastic

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.

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10 Examples of Omnichannel Experiences from Top Brands

GetElastic

The numbers (from the mouths of actual shoppers) help tell the story: Purchase frequency is 250% higher on omnichannel vs. single channel, and the average order value is 13% higher for omnichannel vs. single channel. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.