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American Girl, the Home Depot and Victoria’s Secret Among List of 2023 Brand Experience Award Winners

Retail TouchPoints

The final 27 winners were selected from a group of more than 100 nominations and represent retail and direct-to-consumer (DTC) brands of all sizes and across various industry segments, from supplements to high-ticket jewelry.

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Retention Marketing: Why It’s Important for Ecommerce (+5 Tips for Getting It Right)

Omnisend

Enter retention marketing—the difference between constantly struggling to attract first-time buyers and comfortably selling to loyal customers. Many will often reference impressive numbers with retention marketing, like how increasing customer retention by 5% leads to a 25% to 95% boost in profits. Post-Purchase.

Marketing 196
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Remaining Agile in a New Age of Retail: Three Things that Enterprise Brands can Learn from Smaller Players 

Retail TouchPoints

From leisure and sportswear to gifts and jewelry, the chances are you’ve bought a product from a small business over the last couple of years — whether it be a digitally native startup, a one-person band working from their kitchen table or a small independent store selling online around the world.

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The State of Ecommerce Customer Loyalty in 2023

Smile.io

Clothing and Jewelry remains the top category in 2023, while Home Goods saw the most significant increase of 20.9% Customer Lifetime Value 💡 Customer Lifetime Value is the average total value of all orders placed at a store with a Smile.io reward discount code over a customer’s lifetime. YoY increase.

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The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

This will be enough to keep customers thinking of Debongout’s for its next big furniture purchase while protecting the brand’s margins. Best loyalty programs in the Jewelry and Accessories industry Swarovski Club Swarovski Club offers 3 branded VIP tiers for customers to strive for.

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23 Black-Owned Businesses to Support in 2023

Smile.io

Top 10 Examples of Social Responsibility as a Customer Retention Tool Could social responsibility actually make a business more profitable? We’re looking at the top 10 examples of CSR used as a customer retention tool. What is Omnichannel Marketing and How to Implement it for Your Ecommerce Store?

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What is Shopify & How Does Shopify Work?

Ecommerce Platforms

The Shopify app store is a gripping hub full of developers who create and update tools to help sellers boost productivity and enhance the customers' level of engagement. There are tons of categories to choose from such as; Customer retention. Customer support. Jewelry & Accessories. In-house fulfillment.

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