article thumbnail

[eCommerce 2021] A Step-by-step Guide to Customer Retention

lateshipment

Did you know that the average Customer Retention Rate (CRR) is just around 35% for eCommerce businesses. Just take a look at these stats 65% of a company’s business can be credited to existing customers. Companies have to spend 7 times more to get a new customer than to retain an existing one.

article thumbnail

Best Shopify Apps for Fashion Stores

Ecommerce Platforms

Simple: it makes it more likely that a customer is going to recommend your site to someone else. Add Klarna to your Shopify store and you’ll likely increase customer retention. Kiwi Size Chart & Recommender. Camweara Jewelry Try?on. Important Features. Most Important Features. Go to the top.

Shopify 197
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

5 Benefits of Building an Online Brand Community

Smile.io

Pura Vida Bracelets sells its customers on a feeling  Pura Vida Bracelets has been a staple jewelry and bracelet brand for Millennials and now Gen Z. Increases customer retention Customer retention is the key to sustainable and long-term growth for ecommerce brands. Blog Mike Rossi 2.

article thumbnail

The 5 Step Approach to Cross-Channel Customer Engagement

Kissmetrics

You want every interaction to embody brand consistency and offer customer satisfaction. With the right strategy, your team can drive product sales and achieve more customer retention. Recently, while browsing the Internet for random things, a display ad by a major jewelry store appeared on the right side of my laptop screen.

Channel 226
article thumbnail

The Best Ecommerce Customer Loyalty Programs by Industry

Smile.io

Applying a little loyalty program math, that is a 5% ROI for every euro spent with the brand, well within Smile’s recommended range of 3%-10% ! This will be enough to keep customers thinking of Debongout’s for its next big furniture purchase while protecting the brand’s margins.

article thumbnail

Building Profitable Pricing Strategies on Leading Marketplaces

Smile.io

🛍️ Example: Let's say you're selling handmade jewelry on Shopify. How to Use Customer Analytics the Right Way (and Why It Matters) From customer retention to customer engagement data - learn how to effectively gather customer analytics and what to do with it once you have!

article thumbnail

5 Examples of Experiential Rewards for Luxury Brands

Smile.io

For starters, customers need to spend $600,000 annually to reach this level, making achieving this coveted status rewarding in and of itself. Aside from their wide variety of products, it’s the personalized customer experience that keeps them top of mind for so many shoppers. What can you learn? What can you learn?