Korona

MARCH 25, 2022

Given that the probability of an existing customer returning to purchase something at your store is 60-70% compared to the 5-20% chance of converting a new customer, it’s no surprise that eCommerce brands are prioritizing customer retention. 7 Ways to Improve Customer Loyalty. Subscription programs.

Customer Loyalty 98

Customer Loyalty eCommerce Customer Social Media 98

Retail TouchPoints

DECEMBER 15, 2022

The new branding was created to signify the combination of Clarus Commerce’s loyalty offerings and PrizeLogic’s loyalty, promotion and rebate programs. The company’s full suite of customer loyalty solutions includes punch card programs, points-based rewards, retention rewards, premium loyalty and digital rebate programs.

Customer Retention 241

Customer Retention Customer Loyalty Subscription Presentation 241

Ecommerce Platforms

DECEMBER 12, 2022

The best Shopify subscription apps help busy entrepreneurs to rapidly process repeat payments from a range of customers. In fact, with the right app countless ecommerce companies can set up subscriptions for virtually any kind of product or service, boosting their chances of regular, recurring revenue. Recharge Subscriptions.

Subscription 118

Subscription Shopify Merchant Services Shipping Costs 118

GetElastic

DECEMBER 1, 2021

Prior to the emergence of the COVID-19 pandemic, we saw a shift in customer buying habits, as more and more shoppers were in search for convenience and preferred to complete their purchases online. So it’s no surprise that after the COVID-19 stay-at-home measures were implemented, the demand for online subscription services spiked.

Subscription 148

Subscription Payment Services Payments eCommerce 148

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. Without further ado, let’s dive into the top 10 best customer loyalty programs of 2022. For beauty and skincare brands, having a loyalty program is always a good idea.

Customer Loyalty 60

Customer Loyalty Customer Subscription Omnichannel 60

Retail TouchPoints

AUGUST 7, 2023

Digital marketplaces help you provide the personalization customers have come to expect, and in today’s crowded ecommerce space, the customer experience has never been more important. Beyond Window Shopping Business customers are consumers too, and they want things on demand and with the convenience of a one-stop shop.

Subscription 237

Subscription B2B Mobile Customer Experience 237

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Even with a loyalty program in place, the competition is boundlessly growing. Superficially, boosting your sales roughly equates to widening the customer base. It's getting fiercer each day.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

SellBrite

JUNE 7, 2017

Savvy business owners know that customer retention is worth its weight in gold. The numbers say it all: it costs five times more to bring in a new customer than it does to maintain a current one and the odds of making a sale to a current customer are 60-70 percent compared to only a 5-20 percent chance of selling to a new lead.

Customer Loyalty 161

Customer Loyalty Social Media Customer Customer Retention 161

Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Promote your new product releases.

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

Smile.io

MARCH 12, 2020

Customer retention is the key to fostering truly loyal customers. These customers make more purchases than one-time shoppers, promote your brand to their networks, and become your best brand advocates. If customer retention wasn’t already on your mind, it needs to be! Tina Donati.

Customer Retention 46

Customer Retention Customer Beauty and Health Subscription 46

FastSpring

JULY 12, 2019

Net Promoter Scores and customer satisfaction ratings are two very important KPIs for any customer experience program since they help your business measure customer loyalty and satisfaction. However, there’s one metric that doesn’t get as much attention—customer lifetime value. What is Customer Lifetime Value?

Subscription 66

Subscription Payment Services Payments Customer 66

Retail TouchPoints

JANUARY 3, 2024

Long viewed as a necessary evil, the retail returns process is emerging as an unexpected avenue for growth and customer engagement. The Cost of Maintaining the Returns Status Quo The existing fragmented and outdated returns process carries significant costs for retailers, both in financial terms and in customer satisfaction.

Retail 273

Retail Shipping Costs Improvements Customer Experience 273

eCommerceFuel

OCTOBER 1, 2020

Customer loyalty is the key to customer retention, meaning repeat customers for your business. The fundamental goal for an eCommerce shop is to attract customers, and ultimately keep them coming. Adapted from a traditional shop model, an eCommerce customer loyalty program is essential for customer retention.

Customer Loyalty 44

Customer Loyalty eCommerce Customer Shipping Costs 44

Smile.io

JANUARY 2, 2020

Check out some other amazing loyalty programs in our Top 10 Customer Loyalty Programs of 2018 post. Think of your favorite brand—what type of incentive do they offer you for your loyalty? We researched tons of loyalty programs and a few brands stood out to us! Dynamite: Dynamite Studio App.

Customer Loyalty 66

Customer Loyalty Customer Travel Customer Retention 66

Korona

AUGUST 23, 2022

And even better, they can order a subscription box and receive their products regularly without thinking about it. And the numbers speak for themselves – subscription business revenues are growing five times faster than S&P 500 companies. But the most critical question is how to start a subscription business.

Subscription 52

Subscription Payment Services Shipping Costs Payments 52

RetailMinded

SEPTEMBER 30, 2023

Welcome to the world of crafting a unique brand identity and customer engagement in retail. In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. A story that captivates your senses and entices you to become a part of it.

Customer 96

Customer Retail Customer Retention Recommendation 96

GetElastic

APRIL 28, 2022

DTC eCommerce is an eCommerce business model in which brands sell directly to their end customers, as opposed to using third-parties such as wholesalers, distributors, or other retailers. Boosted Customer Loyalty : As a result of the direct relationship brands can facilitate with customers, they can build a more loyal customer base.

Payment Services 78

Payment Services eCommerce Customer Retention Demo 78

ESW

MAY 23, 2018

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

Payment Services 60

Payment Services Subscription Operations eCommerce 60

RetailMinded

FEBRUARY 18, 2023

With the retail eCommerce domain growing increasingly competitive, businesses have realized that the costs of acquiring new customers are significantly higher as compared to the costs of retaining existing customers. Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one?

Social Media 52

Social Media Customer Retention Subscription Retail 52

Smile.io

MARCH 8, 2024

The Guide to Setting Up a Loyalty Program for Shopify Plus Learn how the top Shopify Plus brands create a loyalty program that customers love. Loyalty & Reward Program Insights from Smile.io Each one of those users is a potential customer.  With smartphone subscriptions reaching 6.4

Social Media 70

Social Media Customer Loyalty Customer Retention eCommerce 70

Ecommerce Platforms

FEBRUARY 25, 2019

This review takes an in-depth look at its features, hits and misses to help you determine if it is the right fit for your subscription business model. But first about the subscription market. The subscription industry has grown by more than 100% in the last five years. Subscription management. Customer experience.

Payment Services 150

Payment Services Payments Subscription Shipping Costs 150

Smile.io

SEPTEMBER 22, 2020

Online subscription models are hard to maintain but come with a great reward. Today, there’s absolutely no use in trying to implement contracts or minimum subscription periods. This leaves you with the question, how can you implement strategies to reduce churn in your subscription business and maintain happy customers?

Subscription 46

Subscription Social Media Customer Retention Article 46

365 Retail

SEPTEMBER 30, 2022

Customer loyalty is your lifeblood, so understanding changing spending habits and harnessing the right digital experience platforms (DXP) to measure and optimise your customer interactions will be critical. Focus on customer retention. Protecting your most loyal customers is an obvious priority in a downturn.

Customer Retention 67

Customer Retention Retail B2C Customer Loyalty 67

Korona

FEBRUARY 9, 2023

Hire, And Train Employees Who Can Provide Great Customer Experiences Happier customers mean more loyalty to your store. And more loyalty will lead to better sales. However, this is only possible if your retail sales associates provide an exceptional customer experience. Free shipping leads to more orders.

Improvements 98

Improvements Payment Services POS Payments 98

Smile.io

JULY 7, 2023

Removes dependency on ads and promotions for traffic There has been a deep reliance on ads to aquire customers to make that first purchase or simply create brand awareness. Would your business continue to be top of mind for new and repeat customers? If you can get a repeat customer, their AOV increases. Blog Mike Rossi 2.

Customer Retention 83

Customer Retention Blog Customer Experience Jewelry 83

FastSpring

JULY 16, 2019

Since SaaS-friendly billing, also known as recurring billing , is designed specifically for companies who sell online services with a subscription model, it offers many advantages over a typical payment system. Could you provide a better customer experience by transitioning your desktop offering to a subscription-based web application?

Payments 65

Payments Payment Services Subscription Customer Loyalty 65

Retail TouchPoints

SEPTEMBER 21, 2021

The thought was, if you can get people shopping online on BFCM for some crazy deal, you can make them repeat customers. How to Get the Most Value From Your Loyalty Program This Season. Salesforce anticipates 50% of new loyalty program signups will go dark after December 2021.”.

Payments 237

Payments Payment Services Customer Experience Social Media 237

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 76

Shipping Costs Shopify Customer Loyalty Merchant Services 76

Kissmetrics

MARCH 23, 2018

Some may tell you that even if you can’t compete with their scale, you can compete in other ways, like offering competitive discounts and free shipping for your own customers. But in terms of product pricing, you still probably can’t offer a better deal to your customers than the price they could find on Amazon.

eCommerce 210

eCommerce Shipping Costs Subscription Payment Services 210

Smile.io

MAY 4, 2022

But growing a business and engaging with new customers is always easier said than done. In this article, I lay out 7 strategies that could help you revitalize your online store, engage your customers, and grow your revenue. Turn first-time customers into repeat business Getting that first sale from a customer can be painstaking.

eCommerce Marketing 73

eCommerce Marketing eCommerce Marketing Customer Retention 73

MagentoBrain

APRIL 11, 2023

Shopify stores offer a wide range of products and services, and some of them stand out from the crowd because of their innovative ideas, unique branding, and outstanding customer service. We have selected these stores based on their exceptional performance, user-friendly interface, creative marketing strategies, and customer feedback.

Shopify 52

Shopify Beauty and Health Social Media Food and Beverages 52

Omnisend

APRIL 15, 2021

This includes how customers view and store owners use loyalty programs. Many brick-and-mortar stores have had to digitize their loyalty programs as more and more shoppers have switched to online shopping. As a store owner, you might think: “Why do I need a loyalty program?” Develop an omnichannel loyalty program.

Omnichannel 78

Omnichannel Shipping Costs Social Media eCommerce 78

Smile.io

JANUARY 16, 2020

For any entrepreneur, getting your first customer is definitely something to celebrate. In those early stages, acquiring that first customer is all that you’re thinking about. However, while it’s no secret that getting customers to buy from you is crucial, in order to keep growing you need to focus on sustainable growth strategies.

Customer 47

Customer Social Media Customer Loyalty Recommendation 47

Korona

MARCH 7, 2023

Table of contents POS gift cards benefits Challenges of using gift cards Leveraging data from POS gift card POS gift cards as a loyalty program How to secure gift card customer data Inventory with POS gift cards An Overview of Gift Cards and How They Benefit Retailers Gift cards have become essential tools for retailers looking to boost their sales.

POS 52

POS Gifts Payment Services Merchant Services 52

Kissmetrics

DECEMBER 8, 2020

Maybe it’s a purchase, a subscription, or just free trial signup. This is measured through metrics like customer loyalty and repeat business. This is a score based on how many customers like your brand and how many see room for improvement. Native ads reach customers who have “banner blindness.”.

Mobile 363

Mobile Social Media Article Payment Services 363

Demac Media

MARCH 5, 2018

Luckily for you, we’ve put together a list of the most important features for reward programs in cosmetics, apparel, food & beverage, jewelry, and subscriptions. The Expert Loyalty Program Tips You Need! VIP tiers are the most effective way to build this type of customer experience. Apparel Pro Tip: Build a Community.

Food and Beverages 45

Food and Beverages Jewelry Social Media Customer Loyalty 45

Smile.io

JULY 21, 2023

Since then, customer preferences and competitive landscapes have changed the face of ecommerce and as a result, rewards programs have had to change with it. More importantly, how do you build the best program for your customers? Not too long ago, rewards programs were synonymous with classic points programs.

Customer Retention 62

Customer Retention Reference Customer Merchant Services 62