lateshipment

FEBRUARY 6, 2024

The success of an e-commerce business depends on a lot of factors — venturing into new markets, net profits made during a quarter, rapport shared with customers and the general public, offering quality products and services, etc. Both CLV and CLTV are common acronyms for Customer Lifetime Value and are interchangeably used.

eCommerce 130

eCommerce Customer Customer Retention Merchant Services 130

GetElastic

DECEMBER 18, 2020

As Gartner aims to prepare application leaders for the accelerated shift towards digital, they predict that, “ By 2024, leading commerce organizations will generate 10% of online revenue from services attached to physical products.”. Payment services. Subscriptions. And what keeps the customers loyal you might ask?

Merchant Services 148

Merchant Services Payment Services Payments Subscription 148

Ecommerce Platforms

JANUARY 13, 2022

Convenience is the name of the game for online subscriptions. Many online consumers even seek out dozens of subscription offerings to streamline everything in their lives, from cooking to cleaning, and razors to gift giving. Subscriptions play an essential role in simplifying lives, but they also make for a wonderful business model.

Subscription 104

Subscription Shopify Payment Services Merchant Services 104

FastSpring

JANUARY 29, 2020

Want to learn more about the five ecommerce payment trends shaping 2020? Push for smarter payment processing. More businesses will transition to a subscription model. Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process.

Payment Services 80

Payment Services Merchant Services Payments eCommerce 80

FastSpring

JANUARY 25, 2019

Want to learn more about the 5 ecommerce payments trends shaping 2019? Give your customers the flexibility to complete their purchase from any device, regardless of where they initially started the checkout process from. A push for smarter payment processing. Keep reading to find out more. billion , a 19.3%

Payment Services 60

Payment Services Merchant Services Payments eCommerce 60

Omnisend

MAY 30, 2021

Understanding customer behavior is essential for any merchant. The right customer data can help drive your buyers to make more personalized purchase decisions—and this is where behavioral segmentation comes into play. Omnisend’s studies have revealed that custom automation can yield incredibly high open and click-through rates.

Customer 114

Customer Merchant Services Subscription Omnichannel 114

Korona

OCTOBER 19, 2021

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. You take their credit card and insert it into your payment processor machine , but suddenly the screen displays a credit card declined code. Ask the customer to try the payment again.

Payment Services 52

Payment Services Payments Merchant Services POS 52

Korona

OCTOBER 19, 2021

Your customer has just finished adding items to their cart, and they are happy with the purchase they are about to make. You take their credit card and insert it into your payment processor machine , but suddenly the screen displays a credit card declined code. Ask the customer to try the payment again.

Payment Services 52

Payment Services Payments Merchant Services POS 52

Korona

JUNE 23, 2022

Researching all options and understanding the pros and cons of each is a tedious process, and it’s one that’s going to be unique for each type of operation. Whether it’s organizing events, promoting your tickets, analyzing data, or managing customer service, the ticketing platform must enable you to navigate through all these aspects.

Merchant Services 52

Merchant Services Payment Services POS Events 52

lateshipment

MAY 8, 2022

Customer interactions with your eCommerce brand don’t just end with the purchase. Common points of interaction with your customers in the post-purchase phase come in the form of transactional shipping notifications, order tracking pages, returns, and collecting their feedback on the delivery experience.

eCommerce 130

eCommerce Shipping Costs Merchant Services Shipping 130

Smile.io

SEPTEMBER 19, 2023

A marketplace is a digital platform where multiple sellers and buyers come together to exchange goods or services. In a marketplace, sellers list their products or services, and buyers can browse, compare, and purchase from a wide range of offerings. Amazon: Renowned for its vast customer base, Amazon offers unparalleled reach.

Shipping Costs 82

Shipping Costs Merchant Services Arts Shopify 82

Korona

MARCH 7, 2023

Table of contents POS gift cards benefits Challenges of using gift cards Leveraging data from POS gift card POS gift cards as a loyalty program How to secure gift card customer data Inventory with POS gift cards An Overview of Gift Cards and How They Benefit Retailers Gift cards have become essential tools for retailers looking to boost their sales.

POS 52

POS Gifts Payment Services Merchant Services 52

Smile.io

JANUARY 18, 2022

On top of that, 64% of customers find order confirmation emails the most valuable of all email communications they receive from a brand. Needless to say, there are lots of opportunities to leverage these awesome emails to grow your business and provide a better customer experience. What are transactional emails?

Shipping Costs 62

Shipping Costs Merchant Services Shipping Customer Retention 62

Smile.io

MARCH 20, 2024

Customers no longer simply appreciate being rewarded for their business—they expect it. In a highly saturated market, customers have endless choices of brands to support. The challenge for ecommerce brands is retaining customers and encouraging authentic customer loyalty.

Shipping Costs 77

Shipping Costs Shopify Customer Loyalty Merchant Services 77

Omnisend

APRIL 19, 2021

Customers have changed their expectations accordingly and now expect highly relevant, personalized messaging, delivered in a timely manner, to the channel of their choosing. So unless you have an army of marketing staff, capable of looking after each individual customer with personalized service, marketing automation is your only answer.

Merchant Services 78

Merchant Services Shipping Costs Live Chat eCommerce 78

ecomdash

NOVEMBER 26, 2018

Developing an ecommerce marketing strategy for a particular group of people is much easier than marketing to the masses since you know who the customers are, what they like, and where they shop. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

Smile.io

JULY 21, 2023

Since then, customer preferences and competitive landscapes have changed the face of ecommerce and as a result, rewards programs have had to change with it. More importantly, how do you build the best program for your customers? Not too long ago, rewards programs were synonymous with classic points programs.

Customer Retention 63

Customer Retention Reference Customer Merchant Services 63

Smile.io

FEBRUARY 2, 2024

Year-over-year comparisons of 6 key retention metrics based on Smile’s network of merchants, categorized by industry and merchant size.  has built up a decade of all-time data with over 700 million shoppers and over 800 million point transactions of customers earning and redeeming points with ecommerce brands.

Customer Loyalty 86

Customer Loyalty eCommerce Customer Merchant Services 86

Omnisend

SEPTEMBER 29, 2021

Churn signifies the percentage of customers that cease engaging with you within a specific timeframe. This can range from no longer buying your products to no longer using your services. Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible.

Customer 148

Customer Customer Retention Social Media Merchant Services 148

Ecommerce Platforms

MARCH 17, 2020

Shopify empowers you to organize your products, customize your storefront, accept credit card payments , and track or respond to shopper's orders, all with just a few clicks of the mouse. But, it's not just online merchants Shopify helps, they also have the infrastructure in place to enable you to sell from multiple sites in-person.

eCommerce Platforms 169

eCommerce Platforms Shopify Payment Services Merchant Services 169

Ecommerce Platforms

FEBRUARY 13, 2020

The store owner, instead, forwards customers’ orders to the supplier who completes the fulfillment process by shipping the products directly. Transferring your customers’ sales to the supplier means you don't have to bear the burden of shipping or holding large amounts of inventory. Automate the store management process.

Shopify 156

Shopify Merchant Services Payment Services eCommerce 156

Omnisend

SEPTEMBER 29, 2021

Churn signifies the percentage of customers that cease engaging with you within a specific timeframe. This can range from no longer buying your products to no longer using your services. Any merchant seeking a sustainable, reliable business that’s viable in the long term should be aiming to reduce churn as much as possible.

Customer 78

Customer Customer Retention Social Media Merchant Services 78

ROI Revolution

MAY 6, 2021

To make the customer journey between all of these channels seamless, retail leaders are making sure a holistic omnichannel strategy is a part of their digital transformation. Unlike multi-channel, which refers to selling across multiple channels, omnichannel is about creating a consistent brand experience across every customer touchpoint.

Omnichannel 135

Omnichannel Merchant Services Social Media Payment Services 135

Ecommerce Platforms

MARCH 15, 2021

But despite that, many online merchants still struggle to sustainably scale their business and make a real impact with their marketing. It's designed to help ecommerce brands utilize historical data to retain customers and grow sustainably. By 2019, Metrilo tracked over 3098 thousand events and processed nearly a billion orders!

Payment Services 138

Payment Services Merchant Services Live Chat eCommerce Analytics 138

Smile.io

FEBRUARY 7, 2023

To the now looming recession and an increase in prices of everyday goods and services that every consumer is feeling. In an economy where costs matter more than anything, to avoid the race to the bottom is to pull the right levers on the customer experience side. Ecommerce has gone from waves of highs and lows over the years.

eCommerce 95

eCommerce Shipping Costs Merchant Services Social Media 95

Lemonstand

JUNE 21, 2018

Oftentimes, the world of eCommerce feels like a never-ending pursuit for new customers, doesn’t it? What if, instead of chasing more customers, you created more valuable customers? What if, instead of chasing more customers, you created more valuable customers? As noted, customer acquisition is expensive.

eCommerce 46

eCommerce Shipping Costs Customer Merchant Services 46

Ecommerce Platforms

OCTOBER 5, 2018

Delivery sounds good, but it turns out the merchant has a local store is positioned midway between your workplace and home. Murphy knows that’s exactly when your online customer orders an item that just walked out the door. After all, there’s a lot of moving parts between disparate services, like networks, servers, software and humans.

eCommerce Platforms 91

eCommerce Platforms Omnichannel Merchant Services Payment Services 91

Ecommerce Platforms

SEPTEMBER 30, 2019

So, of course, you must have noticed that while a few of the features are pretty decent, the bulk of its default customer engagement functionalities leave much to be desired. Remember the last time you interacted with prospects or customers on different platforms? What does Firepush pack in its engine? What is Omnichannel Marketing?

Omnichannel 165

Omnichannel Shopify Marketing Multichannel 165

Kibo

MAY 14, 2014

5 Tips for Improving Your Omnichannel Customer Experience Technology is rapidly changing the way we connect with the world, including how we shop for the products we want. Little more than a decade ago, a smiling sales associate and a 1-800 support number were enough to ensure a great customer experience. And for good reason.

Customer Experience 62

Customer Experience Omnichannel Improvements Customer 62

Ecommerce Platforms

NOVEMBER 11, 2019

You can hardly get enough of it– feels like a rare commodity mostly where customers have wild options to consider. Setting up an entrancing loyalty program is one engaging step a retailer can use to reach out to their most loyal customers in a gratifying manner. . One way to do this is by retaining your returning customers.

Customer Loyalty 143

Customer Loyalty Customer Merchant Services Payment Services 143

Ecommerce Platforms

JANUARY 14, 2020

An ecommerce transaction extends to services that are sold online. A solid customer engagement. Your business model should capture such attributes to cash in on the customers’ confidence. What about processing payments, beating the competition, and so forth? Types of Ecommerce Merchants.

Merchant Services 175

Merchant Services eCommerce Payment Services Shipping Costs 175

Retalon

AUGUST 5, 2020

Promotions Uplift Retail KPIs that Answer Questions About Customer Behavior 8. Customer Lifetime Value Which Retail Industry KPI is the Most Important? Stock-outs result in lost sales and degrade the customer experience. Merchants and inventory analysts must be aware of how well they are getting their products to the stores.

Retail 41

Retail Merchant Services Improvements Accessories 41

BigCommerce

OCTOBER 24, 2017

Their advice includes: Tips on engaging with your customer to grow net new sales and recurring sales. Harness the Power Your Customer Wields. Have meaningful conversations with customers about your products. Engage with your customers. Customer personas. Invest in customer loyalty.

eCommerce 420

eCommerce Shipping Costs Merchant Services Payment Services 420

ROI Revolution

AUGUST 5, 2021

It’s not just that shoppers are spending more – it’s also that they’re making more digital payments and fewer cash payments. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. How to accelerate revenue growth with customer reviews, loyalty, and referral programs.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

Last year, low prices and the ability to purchase online were the top concerns for customers. In August 2021, 66% of organizations were in the process of delaying their office reopenings. Rising costs are making it even more difficult for businesses to get their products delivered to stores and customers alike. September 9.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

MARCH 2, 2021

Nearly 60% of millennials are watching more TV on subscription services due to COVID-19 ( GlobalWebIndex ). With 160 million customers visiting Walmart stores or Walmart.com each week , Walmart is the largest retailer in the US. Walmart is also experimenting with new ways to streamline checkout processes to have less friction.

eCommerce 195

eCommerce Social Media Payment Services Merchant Services 195

ROI Revolution

JULY 1, 2021

Alternative payment options have surged over the past year and a half after the coronavirus pandemic pushed consumers to be wary about high-contact shopping. Buy now, pay later (BNPL) is one of the myriad alternative payment methods that has seen the most growth since last year, with BNPL adoption up more than 81% year-over-year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148