How Bal Harbour Shops’ Unique Traveling Mall Connects with Luxury Consumers
Retail TouchPoints
MARCH 14, 2024
In my grandfather’s era, landlords relied on their tenants to surprise and delight the customers,” he said. Our customer was our tenant, and our tenants’ customers were the end customers, but that doesn’t work anymore. Then, ideally, one day those customers will say, ‘I’d love to go to Bal Harbour Shops.
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