GetElastic

NOVEMBER 29, 2022

Front and center in any conversation about commerce are the words personalization , omnichannel , customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. By investing in the omnichannel experience. Source: Clout Brands. And how do they do that?

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Steve Dennis

JANUARY 9, 2018

The department store space is a great example. Well positioned monobrand retailers like Uniqlo, H&M, Primark and Warby Parker also will continue to steal share from less compelling multi-brand stores. Omnichannel is dead. Digital and analog learn to dance. This will end badly.

eCommerce 102

eCommerce Retail Multi-channel Channel 102

Retail TouchPoints

JANUARY 13, 2021

Even retailers earning high marks for omnichannel enablement remain far from invincible, however, and others can build and even improve on what has already been done. Any retailer can stand out by meeting shoppers’ needs across channels, especially in aspects where others are falling short.

Other 262

Other Customer Experience Omnichannel Customer 262

Payoneer

OCTOBER 22, 2018

The biggest challenge with opening up more contact channels is keeping everything straight and not making customers bounce from team to team to get an answer. This is where a multi-channel helpdesk that organizes customer conversations can help. Keeping the customer front and center pays off in your bank account. Be proactive.

Customer 36

Customer Multi-channel Omnichannel Department Stores 36

Retail TouchPoints

MAY 5, 2021

For example, a bespoke clothing boutique that majors in providing a personal VIP experience may find its UCC functionality constraining in ways that a multi-department store offering clothing lines may not. One of retailers’ most valuable assets is their store associates’ knowledge of products and services.

Multi-channel 205

Multi-channel Retail Technology Sporting Goods 205

ROI Revolution

AUGUST 5, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. When it comes to large retailers and department stores, 58.2% increase over 2019.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

DECEMBER 2, 2021

In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Omnichannel retailers Kohl’s and Nordstrom Inc.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JULY 1, 2021

Claim your copy so you can profit off of this channel’s meteoric rise. In this expert webinar , you’ll uncover insights like: Full-funnel marketing strategies to optimize your brand across paid media channels and your website. month-over-month in April while department stores saw 68.2% July 1 update. sales growth.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. In-store sales were up nearly 43% over Black Friday 2020, with department stores up 86.4%. Digital emerged more than ever as a channel for consumers looking for home products.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

Digital emerged more than ever as a channel for consumers looking for home products. Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. billion in 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

JUNE 1, 2021

In light of the COVID-19 pandemic, 70% of brand decision-makers say they had to reprioritize their marketing channels or rethink their channel strategy. Email will be the top channel that brands use to communicate with customers and prospects in 2021, though voice search and ads are also making their way up the ladder.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

OCTOBER 7, 2021

Facebook and Google channels drove growth several times that of online stores. Overall digital sales are expected to grow 20% in 2021, and online was an extremely profitable channel for apparel brands last year. Omnichannel retailers Kohl’s and Nordstrom Inc. When it comes to large retailers and department stores, 58.2%

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Online sales for Kohl’s were up 41% in 2020, with 40% of online orders picked up in-store. Jewelry, lodging, and department stores saw the biggest yearly sales growth compared to the other sectors measured in Mastercard’s SpendingPulse Report. increase over 2019.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

MAY 6, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Online sales for Kohl’s were up 41% in 2020 , with 40% of online orders picked up in-store. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. department stores may not survive the pandemic.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Online sales for Kohl’s were up 41% in 2020 , with 40% of online orders picked up in-store. Social media has also proved itself as an extremely viable channel for ecommerce brands – especially for impulse purchases. department stores may not survive the pandemic.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136