Remove Document Remove Live Chat Remove Multi-channel Remove Recommendation
article thumbnail

How to Choose the Best Live Chat Software for Your Business (2023)

Ecommerce Platforms

The market for live chat software is predicted to increase to $1.7 Couple this with LiveChat’s own studies that show that “customers expect to chat online with businesses,” and the takeaway is clear: failing to provide this service can put you behind your competitors. Why Should You Invest in Live Chat Software?

Live Chat 104
article thumbnail

Richpanel Review: Multi-Channel Customer Support for Shopify and More

Ecommerce Platforms

One of the core features that helps Richpanel stand out from the competition is how it allows store owners to handle customer support from multiple sales channels in one place. Store owners can connect however many of these they want; after which, messages from all of those channels get sent to the Richpanel message center for processing.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Squarespace vs Bigcommerce: Which is Best for Your Online Store?

Ecommerce Platforms

Very limited App Store Limited payment processing options More of a “this is what you get” setup (the features are plentiful, but you’re restricted when it comes to scaling) Only live chat and email support Not a platform that focuses primarily on ecommerce One of the plans has transaction fees. Bigcommerce Pros.

article thumbnail

An In-Depth ShippingEasy Review: What This Shipping Solution Has to Offer

Ecommerce Platforms

Once you've connected your store with ShippingEasy, ShippingEasy automatically downloads your orders and recommends the best carrier service based on the weight of the package and destination. Multi-channel synchronization: You can manage orders from all sales channels in real-time. Go to the top. Setting Up.

article thumbnail

VirtoCommerce Review: A Highly Advanced Enterprise Ecommerce Platform For Serious Business

Ecommerce Platforms

The machine-based learning recommendations are far more advanced than regular product recommendations, and the banners and cart promotions ensure that merchants can offer customers interesting deals throughout the course of the year. Multi-vendor Capabilities. Merchandising and Marketing Tools. We like it for smaller businesses.

article thumbnail

A Juni Review: What Does This FinTech Company Have to Offer?

Ecommerce Platforms

For instance, cashback, multi-currency accounts, virtual cards, and insights – to name a few! Upload your identification documents to complete the application process. More specifically, from here, you can review profits received via different channels and what percentage of your monthly revenue each channel makes up.

article thumbnail

Shopline Review: What Does This eCommerce Platform Have to Offer?

Ecommerce Platforms

For instance, You can add and move products in bulk to publish to multiple sales channels. On top of that, you can also edit product information and synchronize these edits across all your sales channels. Sales Channel Management. Benefit from omnichannel selling by managing multiple sales channels simultaneously.