article thumbnail

3 Post-Purchase Fails…and How to Fix Them  

Retail TouchPoints

While it’s always helpful to arm associates and live chat agents with communication guides and tools that will help them deescalate issues and solve problems, automated tools are becoming more common. What modes of communication are available if and when your customers are looking for insight?

Live Chat 175
article thumbnail

PrestaShop vs Shopify (May 2020): The War of the Online Store Builders

Ecommerce Platforms

PrestaShop is free to download and install, and once you're all set up, you could face minimal recurring costs. When you download the basic version of PrestaShop, you'll enjoy an extensive set of features. You can also download both free and premium modules that enable customers to leave product reviews on your site. PrestaShop.

Shopify 104
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Best Shopify Affiliate Apps to Try in 2023

Ecommerce Platforms

The first is the “Starter” plan, for $30 per month, which includes automated partnership matchmaking, partner performance tracking, promotional code distribution and creation, and live chat/email customer support. Free to download and install the app. In-depth reporting and analytics. Convenient and straightforward interface.

Shopify 104
article thumbnail

Wix Website Builder Review (June 2020) – Everything You Need to Know

Ecommerce Platforms

There's no live chat support. It's also easy to expand upon Wix's core functionality with its extensive app store; there are hundreds of add-ons for you to download and use. Fashion and style. Online store templates, with presets for: Fashion and clothing. Fashion and beauty. Travel and tourism.

article thumbnail

Best AI Chatbots for Shopify: Our Ultimate Round-Up

Ecommerce Platforms

Tidio Chat. Tidio is another live chat and AI chatbot combo built to wow. With its drag-and-drop visual editor, you can create basic chat flows in just five minutes. Tidio Chat also boasts a simple Shopify integration that you download from the app store. Answer questions in a timely fashion.

Shopify 118
article thumbnail

Leveraging 2020 Ecommerce Trends to Improve Strategies

UpSellIt

For one of its major fashion clients, a simple AI product recommendation at checkout increased AOV by a full 19.6%. A well-timed incentive delivered through a live-chat can create the difference between abandonment and conversion. You can get the free download now! The Free Shipping Debate.

article thumbnail

Choosing the Best WordPress Hosting for Your Blog

Ecommerce Platforms

You need to pick a WordPress hosting service with ample customer touchpoints like phone calls, live chat, or email. From helping to troubleshoot plugins to migration, customer service is always available via live chat, ticket, and phone. Their customer representatives are available 24/7 via live chat or phone.

Blog 221