article thumbnail

Three quarters of CMOs surveyed planning to expand direct-to-consumer selling channels into 2023

365 Retail

This finding comes from ChannelAdvisor, a CommerceHub company, which conducted a survey of C-suite employees at large consumer electronics brands (with over 500 employees). Amazon has been a mainstay for consumer electronics brands and 69% of those surveyed claimed it is still a key channel.

Channel 122
article thumbnail

CommerceHub survey uncovers expanding product range is a top priority for UK retailers

Retail Technology Review

CommerceHub presented key research findings at The Internet Retailing Conference on 10 October 2019 from its survey of 200 online retail decision makers and workers, uncovering their current mindset around using drop ship or marketplace models to cost-effectively expand product range.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

According to a recent survey conducted by ChannelAdvisor , Amazon is the first place 54% of shoppers in established Amazon markets visit when they’re ready to buy. Drop shippingDrop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells.

article thumbnail

Multichannel Commerce Series: Connect to the Right Channels

ChannelAdvisor

According to a recent survey conducted by ChannelAdvisor , Amazon is the first place 54% of shoppers in established Amazon markets visit when they’re ready to buy. Drop shippingDrop shipping resembles traditional retailer sales in that the retailer negotiates a B2B price, sets the resale price and sells.

article thumbnail

8 Steps to Improve Your E-Commerce Order Fulfillment Process

ChannelAdvisor

Shipping and delivery are now directly correlated with customer satisfaction. In fact, 84% of Amazon shoppers regarded shipping as an important part of their online shopping experience in a 2019 survey. . The cost of shipping matters too. Hybrid: The hybrid model combines two or all of the aforementioned models.

article thumbnail

8 Steps to Improve Your E-Commerce Order Fulfillment Process

ChannelAdvisor

Shipping and delivery are now directly correlated with customer satisfaction. In fact, 84% of Amazon shoppers regarded shipping as an important part of their online shopping experience in a 2019 survey. . The cost of shipping matters too. Hybrid: The hybrid model combines two or all of the aforementioned models.

article thumbnail

Retail’s New Normal: Here’s What Retailers Should Focus On As The Country Continues To Reopen

Retail TouchPoints

To quickly adapt to this change, retailers can deploy different strategies, such as drop-shipping to get their items direct-to-consumer and take back control over delivery timeframes, ensure transparency throughout the process and still deliver a great customer experience.