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Data Will be Key to Retail Success in 2021

Retail TouchPoints

Without question, the COVID-19 pandemic proved to be quite a disruptor for retailers, as in-store sales dropped and other options, like ecommerce and buy online, pick up in-store (BOPIS) surged. Consumer packaged goods companies have traditionally reached their customers through retail stores and e-commerce sites.

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Check it out – how grocery POS drives convenience and speed

iVend

Whilst other forms of retail may be seen as leisure and pleasure, the weekly food shop is more likely to be considered a must-do chore. Whether they’re buying via ecommerce solutions or in the brick and mortar store, they want a smooth and hassle-free retail experience, to get the job done as painlessly as possible.

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How Real-Time Inventory Visibility Helps Retailers Improve the Customer Experience

Kibo

During the recent pandemic, the retail landscape has witnessed a significant paradigm shift in consumer behavior like decreased foot traffic in stores, increased eCommerce purchases, etc. Srikanth Kiran is a Director of Commerce & Order Management practice at Perficient based in Dallas, TX. About the author and Perficient.

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Cross-Channel Home Décor Retailing: 5 Take Away Lessons from The Game Changers

RETAIL MANAGEMENT SOFTWARE

Moreover, retailers have improved their customer journey experience with personalization, visualization, and agile checkout capabilities as well as the ability to capitalize on any ecommerce activities which the customer may have started on various media platforms. Wayfair is an American e-commerce company that sells furniture and home-goods.

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POST COVID-19 Outlook on Sporting Goods Industry & Market Trends: The Good, The Bad and The Greatest Opportunities Ahead

RETAIL MANAGEMENT SOFTWARE

Stand alone stores, outlets and sporting shops outside the malls have hit new milestones in terms of sales and growth; especially those who have adopted smart omnichannel gateways like ChainDrive sporting goods store software for agile-ready retailers. How the Pandemic Fueled the Biggest Bicycle Boom in History.