Groove

MARCH 5, 2024

Whether you’re an eCommerce retailer, brick-and-mortar store, or service-based business, choosing the best email marketing tool is essential for promoting your company and growing your audience. For eCommerce stores specifically, studies show that 55% of online shoppers prefer to communicate with companies via email.

Live Chat 300

Live Chat eCommerce Platforms WooCommerce Shopify 300

MagentoBrain

MARCH 2, 2023

In today's digital age, having an e-commerce website is essential for any business looking to expand its reach and increase sales. However, building an e-commerce website from scratch can be a daunting task, especially for those without technical expertise or coding knowledge. What is an e-commerce website builder?

eCommerce 59

eCommerce Volusion Shipping Costs Magento 59

My Wife Quit Her Job

JULY 5, 2021

In this post, you’ll learn how to get a 90+ score on your Google Core Web Vitals (desktop and mobile) for an ecommerce store even if you use a lot of plugins. When Google first released their core web vitals assessment, many ecommerce store owners began to panic. And each added feature slows down your site.

Live Chat 241

Live Chat eCommerce Mobile Blog 241

Inflow Insights

SEPTEMBER 16, 2019

You know that live chat is helpful for the customer experience on your eCommerce site…but does your live chat increase conversions ? We’ve noticed that many eCommerce companies are hopeful that the resources they put into live chat are helping to increase sales.

Live Chat 69

Live Chat eCommerce Mobile Conversion Optimization 69

Groove

MAY 15, 2023

Introduction The eCommerce tech stack is the foundation of any successful online business. Choosing the right tech stack for your eCommerce store is crucial for ensuring a seamless user experience, scalability, and integration with other essential business processes. Analytics integrations (e.g.,

eCommerce 195

eCommerce Magento Merchant Services WooCommerce 195

Ecommerce Platforms

MAY 23, 2018

Live chat boxes are so beneficial to both ecommerce companies and customers that you'd be leaving money on the table if you didn't have one. LiveChat is a powerful solution for getting a live chat module on your website, with lead generation tools, agent rating options, and more. Mobile Customer Support.

Live Chat 116

Live Chat Document Article Mobile 116

Ecommerce Platforms

MARCH 4, 2023

Fortunately, there are a host of phenomenal chatbot tools, like HubSpot and LiveChat, specifically designed to support companies in the ecommerce world. What are Ecommerce Chatbots? Ecommerce chatbots are software solutions designed to simulate the abilities of a human assistant. What are the Best Chatbots for Ecommerce Stores?

Live Chat 104

Live Chat eCommerce Payment Services Multi-channel 104

Omnisend

NOVEMBER 20, 2023

As you’ll discover in this Wix eCommerce review, the platform has broader and more advanced capabilities. Wix eCommerce caters to businesses of all sizes. Wix eCommerce competes with well-known ecommerce solutions, offering both ease of use and comprehensive functionality. However, that’s far from reality.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

Ecommerce Platforms

NOVEMBER 16, 2020

The quest to discover the best ecommerce platform out there has been our ongoing goal here at ecommerce-platforms.com ever since the site was established. We invest real hours each week to test and examine each platform, all in an effort to find out how viable they are among the top ecommerce platforms in the market. Big Cartel.

3dcart 272

3dcart Volusion eCommerce Platforms BigCommerce 272

Groove

JULY 23, 2020

When it comes to implementing eCommerce marketing software, many businesses don't know where to start. Continue reading for our software recommendations that are guaranteed to help you achieve your eCommerce goals. eCommerce Marketing Software: Increase Revenue. Service Hub – Ticketing, Live Chat, etc.

eCommerce Marketing 332

eCommerce Marketing eCommerce Marketing Customer Loyalty 332

Retail TouchPoints

JULY 2, 2020

Salesfloor , a mobile application platform designed for store associates, has launched a new product bundle designed to assist retailers in the wake of the COVID-19 pandemic. The Live Voice and Video Chat tool can help store associates bring the in-store customer experience to online customers.

Operations 164

Operations Live Chat eCommerce POS 164

MagentoBrain

MARCH 31, 2023

The world of ecommerce is becoming increasingly competitive, and having a visually appealing and user-friendly website is more important than ever. With its powerful features and flexibility, Magento has become a popular platform for building ecommerce stores.

eCommerce 59

eCommerce Magento Customer SEO 59

Inflow Insights

FEBRUARY 7, 2021

It’s been updated to reflect eCommerce homepage best practices for 2021. When it comes to your eCommerce business, your homepage can make or break your conversion rate. Your eCommerce Homepage = Your Online Storefront. 9 eCommerce Homepage Best Practices. Display categories outside of the menu, especially on mobile.

Conversion Optimization 129

Conversion Optimization Live Chat eCommerce Mobile 129

Ecommerce Platforms

JANUARY 29, 2019

Most users struggle when trying to pick the best ecommerce software. We want to help you find your way around all that noise and point you towards the top ecommerce software in the market so that you can make an educated decision when building an online store. “What is ecommerce software, anyway?” Just want our no.1

eCommerce Software 188

eCommerce Software eCommerce Payment Services Merchant Services 188

Ecommerce Platforms

DECEMBER 27, 2021

The best ecommerce help desk software ensures you can give your customers the support and care they need most when they’re shopping online with your brand. Help desk solutions for ecommerce also make it easier to keep track of problems your clients are having, and issues that still need to be addressed. HubSpot Service Hub. Pricing ??.

eCommerce 104

eCommerce Live Chat Multi-channel Technology 104

Ecommerce Platforms

APRIL 28, 2018

Looking for some solid data on eCommerce, CRO, social media, and automation? on non-mobile devices. Ecommerce sales account for just 8% of total retail sales in the U.S. B2B ecommerce sales are expected to outgrow B2C sales, reaching 6.7 Average ecommerce conversion rates vary from 3% to 4%. Here you go.

eCommerce 187

eCommerce Live Chat B2B Social Media 187

Klaviyo

MARCH 20, 2018

Mobile devices are taking the Internet by storm. Nearly 56% of website traffic now comes from mobile devices. Mobile visitors aren’t converting as well as desktop visitors. Why is it difficult to convert mobile traffic into leads? Importance of Mobile Conversions. Tips for Turning Mobile Traffic into Subscribers.

Mobile 144

Mobile Live Chat Blog Improvements 144

Ecommerce Platforms

APRIL 18, 2019

You think it's incredible, you know people are gonna love it, and you're visioning your goods flying off the e-shelves. Especially, when there are plenty of free e-commerce website builders. So, without further ado, let's find out which of these platforms is the best free ecommerce website builder! WooCommerce.

eCommerce 168

eCommerce WooCommerce Payment Services Magento 168

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 135

B2B Mobile eCommerce Shipping Costs 135

GetElastic

MAY 22, 2019

Mobile commerce apps for B2B are increasing, and with good reason — 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. For industrial supplier Grainger, 41% of its mobile sales flow through its app.

B2B 146

B2B Mobile eCommerce Shipping Costs 146

Ecommerce Platforms

DECEMBER 30, 2019

Yet at the same time, with existing e-commerce channels striving for a fairly good dominance in the market, it’s hard to find an all-in-one platform that's honed to perfection. Our blog site is a huge proponent of e-commerce solutions that are not only savvy but also have the capacity for cross-border sales transactions.

eCommerce 190

eCommerce Drop Ship Shipping Costs Merchant Services 190

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 130

B2B Mobile eCommerce Shipping Costs 130

Ecommerce Platforms

MARCH 4, 2019

Are you still wondering which ecommerce platform is the best to launch your online store? Shoplo stands out from other ecommerce solutions because of its multipurpose nature. Shoplo is an ecommerce platform that lets you start, grow and manage an online business. Let’s begin! Shoplo Review: What’s Shoplo? Online Store Setup.

eCommerce Platforms 91

eCommerce Platforms eCommerce Multichannel Shipping Costs 91

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

Groove

JULY 2, 2019

Abandoned carts in eCommerce aren't a new problem. Experiment With Live Chat & Chat Bots. When designing your checkout flow, make sure button sizes are mobile compatible. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. Add Clear Incentives.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Kissmetrics

FEBRUARY 1, 2022

Here’s how you can add social proof: Add customer reviews: Every e-commerce site has a customer reviews section because 93 percent of customers read online reviews before buying a product. Imagine you find an interesting e-commerce store with great products at affordable prices. This is true for most e-commerce sites.

Improvements 245

Improvements Live Chat SEO eCommerce 245

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Let’s dive in.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Ecommerce Platforms

JANUARY 15, 2023

Live chat is one of the top customer contact options on offer today. In fact, according to one report, 79% of businesses believe implementing live chat resulted in increased sales, revenue, and customer loyalty. Let’s dive in. LiveChat vs Zendesk: An Introduction. Go to the top. LiveChat vs Zendesk: The Features.

Live Chat 196

Live Chat Multi-channel Social Media Channel 196

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. Onsite marketing is an ecommerce marketing strategy that involves engaging and converting website visitors through targeted campaigns tailored to their behavior and data. Kate Parish from Onilab 2.

X-cart 66

X-cart eCommerce Marketing Live Chat 66

Omnisend

JANUARY 5, 2024

Today’s ecommerce website builders require no coding or design skills, so are perfect for beginners. These may include: what achievements you intend to target the features of the site e.g. whether it will have a blog will it be a single ecommerce store, or a multi-store selling products online to different groups of buyers?

eCommerce 88

eCommerce Payment Services SEO Social Media 88

Ecommerce Platforms

MAY 11, 2023

Built from the ground up to simplify language translation, this chat-based solution requires no coding knowledge, and can be easily implemented into your website in no time. Askly is one of the newer chat-based customer service tools to emerge within the rapidly growing SaaS market today. Let’s jump in. What is Askly?

Live Chat 104

Live Chat Customer Social Media eCommerce Platforms 104

GetElastic

AUGUST 16, 2019

Statista predicts revenue from global retail ecommerce will rise to $4.88 Majority of shoppers gain inspiration and ideas from social media sites – it comes from posts of their friends and family or a social media advertisement from an ecommerce website. But it is the live support that users need the most. Source: Kayako.

eCommerce Marketing 149

eCommerce Marketing Live Chat eCommerce Marketing 149

Ecommerce Platforms

NOVEMBER 15, 2022

Let's be honest – ecommerce is the online money-making opportunity of the decade. ecommerce sales reached $5.2 There are lots of excellent turnkey ecommerce platforms that you can use to open your store in minutes. With that said, in this review, we're looking at some of the top turnkey ecommerce website platforms.

eCommerce 197

eCommerce Shipping Costs Payment Services Shopify 197

Kissmetrics

DECEMBER 12, 2020

The Top 4 Options For The Best Free Website Builders: Wix – The best for e-commerce sites Weebly – The best for general sites WordPress – The best for blogging and content creation Site123 – The best for quick and easy landing pages. E-commerce Platforms. You need a digital storefront, too.

eCommerce 363

eCommerce Payment Services Blog eCommerce Platforms 363

Retail TouchPoints

AUGUST 30, 2023

This annual study of commerce trends benchmarks how 120 retailers and brands perform against more than 200 criteria across web, mobile, in-store and cross-channel experiences. While most retailers offer live chat on their websites, only 48% offer live chat in the cart — a critical step in conversion.

Shipping Costs 236

Shipping Costs Improvements Live Chat Retail 236

GetElastic

APRIL 16, 2020

B2B Mobile Commerce Apps are Hot: Here's Why. Mobile commerce apps for B2B are increasing, and with good reason -- 80% of B2B buyers are using mobile at work, and more than 60% say mobile played a significant role in a recent purchase. How mobile applications support B2B commerce.

B2B 78

B2B Mobile eCommerce Shipping Costs 78

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. They’re mobile. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products?

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225