Retail TouchPoints

JULY 29, 2021

As the company’s SVP and GM of Ecommerce, Bojanowski was at the center of the storm. With a well-established website, app and loyalty program, Sephora was able to take the almost overnight shift to ecommerce in stride. RTP: Was Sephora’s Home Chat feature something that you introduced because of the pandemic?

Live Chat 279

Live Chat Omnichannel Social Media Payment Services 279

lateshipment

NOVEMBER 15, 2023

Want to truly stand out in this competitive e-commerce landscape and enjoy the fruits of holiday season success? What customers want The increase in e-commerce-based technology, changes in the status quo of online shopping, ever-dynamic trends, etc have all turned customers’ wants into needs.

eCommerce 130

eCommerce Customer Shipping Costs Gifts 130

Groove

JULY 2, 2019

Abandoned carts in eCommerce aren't a new problem. Experiment With Live Chat & Chat Bots. We recommend button sizes no smaller than 44 pixels by 44 pixels to accommodate finger tap on mobile devices. If you're interested in learning more, we recommend our related blog about eCommerce checkout best practices.

Shopping Carts 284

Shopping Carts Payments Live Chat Shipping Costs 284

Omnisend

NOVEMBER 20, 2023

As you’ll discover in this Wix eCommerce review, the platform has broader and more advanced capabilities. Wix eCommerce caters to businesses of all sizes. Wix eCommerce competes with well-known ecommerce solutions, offering both ease of use and comprehensive functionality. However, that’s far from reality.

Merchant Services 88

Merchant Services Payment Services eCommerce Shipping Costs 88

GetElastic

MAY 17, 2019

According to Statista, ecommerce sales are projected to grow to almost $3.5 Here are the ten best practices to build a perfect e-commerce homepage: 1. An average visitor of an ecommerce website probably wants to check out some of the products. Highlight Free Shipping. Give Recommendations.

eCommerce 166

eCommerce Live Chat Shipping Definition 166

Ecommerce Platforms

FEBRUARY 21, 2022

Shipping is a necessity for ecommerce stores, but it shouldn't be confusing, overly expensive, or limited to only a few carriers. That's why we like to recommend partnering with shipping providers: companies that offer premium shipping software, partnerships with multiple carriers, and fast shipping times for a subscription fee.

Shipping Costs 118

Shipping Costs Shipping Merchant Services WooCommerce 118

lateshipment

NOVEMBER 26, 2023

This term is coined as “ The one-time shopper dilemma ”, where e-commerce businesses are unable to convert one-time shoppers into repeat customers due to unfavorable customer experiences. But in your case, not so much, given the increasing competition among e-commerce brands in today’s space.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Ecommerce Platforms

JANUARY 29, 2019

Most users struggle when trying to pick the best ecommerce software. We want to help you find your way around all that noise and point you towards the top ecommerce software in the market so that you can make an educated decision when building an online store. 1 recommendation? “What is ecommerce software, anyway?”

eCommerce Software 188

eCommerce Software eCommerce Payment Services Merchant Services 188

Omnisend

JANUARY 6, 2021

Optimizing an ecommerce marketing strategy can seem like a daunting task these days. Sure, every ecommerce business is different, but there are certain key areas that, when optimized, are guaranteed to boost the marketing performance and revenues of any retailer, large or small. Reading Time: 8 minutes. Optimize Product Pages.

eCommerce Marketing 179

eCommerce Marketing eCommerce Marketing Live Chat 179

Ecommerce Platforms

JANUARY 3, 2022

ShipBots is an order fulfillment service for ecommerce stores with standard storage and shipping needs. They pick, pack, and ship the required items. Options to list 2-day and express shipping for customers on your website. Order and inventory software with four modules: inventory, orders, shipping, and warehouse.

Fulfillment 211

Fulfillment Shipping Costs Merchant Services eCommerce 211

Ecommerce Platforms

MARCH 28, 2022

Cue, live chat software. Of course, to offer decent chat functionality on your site, you'll need to use the right software. Tidio is a chat solution offering powerful live chat and chatbot tools. Tidio comprises two significant features: Live chat to provide customer support. Tidio’s Live Chat.

Live Chat 211

Live Chat Shipping Costs Article Operations 211

Ecommerce Platforms

JANUARY 11, 2023

You don't need us to tell you that shipping is a big part of any eCommerce business. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.

Shipping Costs 196

Shipping Costs Shipping Labels Merchant Services Shipping 196

Ecommerce Platforms

JANUARY 11, 2023

You don't need us to tell you that shipping is a big part of any eCommerce business. Thanks to its Prime service, customers have come to expect shipping within 1-2 days and, in many cases, desire (or expect) free shipping. But luckily, plenty of solutions are available to make the shipping process a lot easier.

Shipping Costs 195

Shipping Costs Shipping Labels Merchant Services Shipping 195

Ecommerce Platforms

OCTOBER 12, 2022

Squarespace vs Bigcommerce: it’s a battle between two giants of the website building and ecommerce platform world. The main ecommerce and site building features from Squarespace and BigCommerce are easily compared, but we must also look at the quality of those features. Squarespace Pros. Bigcommerce Pros. Let’s take a look.

BigCommerce 209

BigCommerce Payment Services Merchant Services Shipping Costs 209

Ecommerce Platforms

APRIL 30, 2020

Seeing as how the market is so large, we wanted to find out which free WordPress ecommerce plugins stand out. The conclusion is in: We believe WooCommerce serves as the best free WordPress ecommerce plugin. The question is, which free WordPress eCommerce plugins are best for your WordPress website? Why You Should Trust Us.

eCommerce 245

eCommerce WooCommerce Payment Services Shipping Costs 245

GetElastic

MAY 14, 2020

Despite the buzz around AI’s potential to make ecommerce as personal and natural as an in-store visit, fully-baked intelligent shopping assistance remains several years away. According to LivePerson’s analysis of over 20 years of live chat logs, 70% of ecommerce chat inquiries can easily be handled by automation.

Payment Services 138

Payment Services eCommerce X-cart Payments 138

RetailMinded

APRIL 2, 2024

How To Boost Your E-commerce E-commerce has become a very important part of global retail, especially during the last few years. To illustrate the point, in 2024 retail e-commerce sales are calculated to exceed 6.3 Naturally, optimizing shipping logistics is just another side of the coin.

eCommerce 52

eCommerce Order Fulfillment Live Chat Shipping 52

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are a necessary evil. This guide shows you how to write effective order cancellation emails that boost your ecommerce success. You can then remedy issues like checkout problems, shipping costs, or product details. Get feedback.

Merchant Services 147

Merchant Services Payment Services Shipping Costs eCommerce 147

Groove

JANUARY 23, 2019

Here at Groove Commerce, we think of customer experience like an umbrella covers the entire purchase cycle. Underneath it, your website, marketing, shipping and customer service create micro-moments that influence customer sentiment. On the eCommerce side of things, consider the following: Evaluate return policies.

Customer Experience 250

Customer Experience Improvements Customer Live Chat 250

Omnisend

DECEMBER 14, 2023

Reading Time: 8 minutes There’s a common myth that ecommerce apps are only useful for large and established online stores. That they’re unnecessary for small ecommerce businesses. This article explores some of the best ecommerce apps, including their key features, pros, cons, and pricing. The reality? Let’s get started!

Payment Services 78

Payment Services Shipping Costs eCommerce Shopify 78

Omnisend

MARCH 29, 2021

If ever any industry fully embraced ecommerce, it’s fashion. That number is largely influenced by the industry’s domineering growth, as indicated by ecommerce fashion industry statistics from Statista. So how can you stay competitive and differentiate your ecommerce fashion brand among a saturated online clothing industry?

Fashion 148

Fashion eCommerce Omnichannel Clothing 148

lateshipment

APRIL 2, 2021

Every week there’s a new meme trending online – From Bernie Sanders to a ship stuck in the Suez Canal. eCommerce works exactly the same way. eCommerce is growing (higher, further, faster). Like we mentioned earlier, the COVID-19 pandemic has largely accelerated the shift to eCommerce, and guess what?

Customer Loyalty 130

Customer Loyalty eCommerce Customer Shipping Costs 130

Kissmetrics

JANUARY 17, 2018

The ecommerce customer is a moving target. How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? How do you woo these “moving targets” into engaging with your ecommerce promotions, opting into your offers, and buying your products? They’re mobile.

eCommerce 225

eCommerce Live Chat Shipping Costs Social Media 225

Ecommerce Platforms

MAY 17, 2023

In the ecommerce world, there are dozens of tools and platforms on the market that can assist you with launching your own online store. Today, Shopify is the most popular eCommerce platform in the world. Founded in 2006, Shopify hosts over one million e-shops in approximately 150 countries. What is BigCommerce?

WooCommerce 104

WooCommerce BigCommerce Shopify eCommerce Platforms 104

GetElastic

FEBRUARY 20, 2019

In order to increase the ecommerce conversion rate, each and every step has to be analyzed – from the initial landing page to checkout. Here’s how you can boost your ecommerce conversions: 1. Live chat support. You must make sure your customer representatives or live chat agents are proactive.

eCommerce 156

eCommerce Live Chat Shipping Costs Payment Services 156

Inflow Insights

OCTOBER 14, 2021

If you want to develop powerful B2B eCommerce strategies to attract and convert your customers, you’ll need to invest in a few key areas. In this post, we’ll explain 11 online marketing strategies that B2B eCommerce stores should take advantage of, based on our decades of experience helping all kinds of businesses market themselves.

B2B 107

B2B eCommerce Marketing eCommerce Marketing 107

Omnisend

OCTOBER 4, 2023

Reading Time: 7 minutes Many ecommerce merchants think order cancellation emails are nothing more than a necessary evil, initiated after losing an order. This article will show you how to write effective order cancellation emails that boost your ecommerce success. This is crucial in today’s crowded ecommerce market.

Merchant Services 88

Merchant Services Payment Services Shipping Costs eCommerce 88

Smile.io

JANUARY 4, 2024

Onsite marketing is a way to increase ecommerce visitor engagement and sales by focusing on customer data and personalization. Onsite marketing is an ecommerce marketing strategy that involves engaging and converting website visitors through targeted campaigns tailored to their behavior and data. Kate Parish from Onilab 2.

X-cart 67

X-cart eCommerce Marketing Live Chat 67

Ecommerce Platforms

JULY 21, 2021

Anyone who isn’t a complete newcomer to the world of ecommerce has likely heard of Shopify. After all, it's one of the internet's top contenders when it comes to complete ecommerce solutions. However, with the rise of all-in-one turnkey platforms like Shift4Shop , we may have stumbled across a viable competitor for the ecommerce giant.

eCommerce Platforms 211

eCommerce Platforms Shopify Payment Services Merchant Services 211

Ecommerce Platforms

APRIL 3, 2019

In light of all that, we're going to break down everything you need to know about this drop shipping solution. What's Drop Shipping? Before we delve into the meat and potatoes of this review, it's crucial you understand what ‘drop shipping' actually is. Let’s dive in! Let's find out… What's Spocket?

Shipping Costs 172

Shipping Costs Drop Ship eCommerce Merchant Services 172

Ecommerce Platforms

JUNE 15, 2022

Product returns are often a nightmare for ecommerce merchants. Plus, you also incur shipping costs for the initial delivery and the return. Although you still incur shipping costs, you don’t lose out on the product's revenue. For instance, sellers can waive fees on exchanges, like processing or shipping costs.

Merchant Services 192

Merchant Services Shipping Costs Shopify Shipping 192

Optimizely

MAY 28, 2019

You may have all the elements of a great ecommerce site: A beautifully designed homepage. On the second, the photos are grainy, the shipping details are vague, and the product specifications are nowhere to be found. Not considering every aspect of the customer’s experience on your site can be a costly mistake. Managerial elements.

Shipping Costs 264

Shipping Costs Shipping Recommendation Live Chat 264

Retail TouchPoints

SEPTEMBER 23, 2021

Ecommerce spending in November-December 2020 rose an astounding 45.2% Department of Commerce. Chef Jamie Geller’s 8 Gifts for 8 Nights shows how a content-based approach to recommending gifts can be persuasive. over the previous year, according to the U.S.

SEO 264

SEO Gifts Shipping Costs Beauty and Health 264

MagentoBrain

JUNE 11, 2023

Introduction In today's digital age, having an ecommerce website can be crucial for businesses that want to reach a wider audience and provide their customers with a convenient online shopping experience. In this post, we will explore what ecommerce website development is, why it's important, and who needs it.

Payment Services 59

Payment Services eCommerce Shipping Costs Payments 59

UpSellIt

JANUARY 15, 2020

Leveraging ecommerce trends to optimize your site is more vital than ever. Forecasters have predicted that annual ecommerce sales will hit $4.5 Forecasters have predicted that annual ecommerce sales will hit $4.5 Convenience has always been a driving force behind the rise of ecommerce. How You Can Take Action.

Shipping Costs 80

Shipping Costs Improvements eCommerce Payment Services 80

Ecommerce Platforms

MAY 30, 2023

This involves fast shipping, customizable packaging, order tracking, and more to ensure a superior customer experience. GFS integrates with major eCommerce platforms and allows you to import your products easily. GFS integrates with major eCommerce platforms and allows you to import your products easily.

Fulfillment 104

Fulfillment Shipping Costs Merchant Services Order Fulfillment 104

Ecommerce Platforms

DECEMBER 10, 2018

Dropshipping has its pros and cons, but most ecommerce professionals can agree that the worst part is finding excellent suppliers who are willing to work with you. It's similar to Oberlo, which is a very popular drop shipping app through Shopify. In addition, I want to talk about the types of businesses that might prefer Dropified.

Shipping Costs 126

Shipping Costs Drop Ship Merchant Services Live Chat 126