Fri.May 25, 2018

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Too Fast To Fail

Forrester eCommerce

There’s an old mantra which no-one really believes any more: Too big to fail. Tell that to the dinosaurs. In the last 20 years business has undergone a critical pivot. We’ve moved from the age of scale, where the winners were vertically integrated monoliths with vast purchasing power, through the age of information, to a […].

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Small Business Accounting & Bookkeeping: A Guide For Ecommerce Entrepreneurs

A Better Lemonade Stand

The world of small business accounting can be overwhelming, but once you understand what’s required of you and get a good system in place, it’s much easier. This guide will help you better understand small business accounting for your ecommerce business. The post Small Business Accounting & Bookkeeping: A Guide For Ecommerce Entrepreneurs appeared first on A Better Lemonade Stand.

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Innovation & Regulation

Forrester eCommerce

There is no doubt that the Viva Technology conference is a great demonstration of how France is catching up and embracing tech innovation with more than EUR 2.5 billion invested in start-ups last year and with significant investments from tech giants like IBM or Salesforce. In this good summary article, the NYT looks back at how French […].

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How to Stop Receiptless Return Fraud Before It Happens

SheerID

The post How to Stop Receiptless Return Fraud Before It Happens appeared first on SheerID.

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Verint’s Solutions Empower Agents And Customers

Forrester eCommerce

I recently went to Verint’s Engage18 conference, held in Dallas on May 14-17. It’s not a big conference – attended by about 1500 people who use one or more of the company’s customer service products: workforce engagement, self-service, voice of the customer and fraud and compliance. What is lacks in size, it makes up in focus […].

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How to Evaluate Site Search on Your Ecommerce Site

Salsify

Seventy-two percent of ecommerce site searches fail to provide relevant results to shoppers according to a Baymard Institute report on The Current State of E-Commerce Search. This means brands are losing out on sales due to lack of visibility of products, not because the product doesn’t fit their needs. Usability and discoverability are central tenants to customer experience across ecommerce channels.

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Advanced Email Segmentation Case Study

Klaviyo

The post Advanced Email Segmentation Case Study appeared first on Klaviyo.

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Omni-channel OMS – A Requirement for Consumer Satisfaction

PFS

Omni-channel fulfillment has become a consumer expectation. Gone are the days when buying online and picking up in-store was an exceptional feature only offered by a few stores. This new norm is requiring retailers across the globe to consider new technologies and processes as they seek to better serve modern consumers. A powerful Order Management System (OMS) with advanced omni-channel capabilities is at the top of the requirements list for these companies.

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Our Favorite eCommerce Loyalty Explainer Pages

Smile.io

Brand your explainer page to perfection. Find out how in our step by step branding guide. GET THE FREE GUIDE.

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How to Thrive in the Booming Repair Industry

iQmetrix

Are you looking to get into the business of repair? Or maybe, you already have a shop but want to improve on your day-to-day operations? Well, I interviewed the perfect person to give you all the need-to-know details on the device repair industry. Marty Yaskowich, VP of Customer Development at iQmetrix, is active in the repair space, and he sat down with me to lay out some helpful tips and tricks on how your repair service can grow.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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A Detailed (Step-By-Step) Look at Effective Ecommerce A/B Testing

BigCommerce

Let’s start with the good news. You’re running a fairly successful ecommerce site. You’re making a decent amount of revenue and things are chugging along nicely. But it’s not all bubblegum and roses. Frankly, you’re having challenges. Your store’s ecommerce conversion rate – and thus your conversion funnel – isn’t that great. Carts get abandoned more than you’d like.

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How Do Customers Want to Pay? A Guide to Online Payment Gateways

Weebly

There are so many options to choose from when it comes to collecting money from customers. But what's the best option for accepting payments? From PayPal to checks and Square to Authorize.net, finding the right online payment gateway can be overwhelming. But it doesn't have to be. Here's a quick reference for all of the popular payment processing options.

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Firing People, MAP Pricing, Cybersquatting & More

eCommerceFuel

Internet, Data Privacy, and Intellectual Property Lawyer John DiGiacomo of RevisionLegal.com is back for the fourth and final part of our series on legal issues. So far, we’ve covered trademarks and patents, as well as the GDPR, and today we’re wrapping up with a grab bag of legal questions to round out our series. Listen in to hear John’s insight and advice on a whole random host of legal issues that affect ecommerce entrepreneurs.

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What eCommerce Leaders are Saying about Adobe Acquiring Magento Commerce

Demac Media

The eCommerce world is buzzing following the big news that Adobe intends to acquire Magento Commerce for $1.68 billion. According to an announcement released by Magento this deal marks, “the next step in our journey to drive innovation across every facet of commerce.”. The acquisition of Magento means that Adobe is rounding out their platform, having lacked a commerce portion and thus previously unable to compete with other platform companies like Salesforce (Demandware) and Oracle (Hybris).

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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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What eCommerce Leaders are Saying about Adobe Acquiring Magento Commerce

Demac Media

The eCommerce world is buzzing following the big news that Adobe intends to acquire Magento Commerce for $1.68 billion. According to an announcement released by Magento this deal marks, “the next step in our journey to drive innovation across every facet of commerce.”. The acquisition of Magento means that Adobe is rounding out their platform, having lacked a commerce portion and thus previously unable to compete with other platform companies like Salesforce (Demandware) and Oracle (Hybris).

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