Forrester eCommerce
APRIL 27, 2020
Small businesses globally are experiencing a serious credit crunch from COVID-19 lockdowns. Many small and medium-sized businesses sit on little if any cash reserves and some have already lost most of their revenue; but they still have to pay their bills, maintain their supply chain, compensate their employees, and repay their debts. Millions of businesses […].
My Wife Quit Her Job
APRIL 27, 2020
This post will provide you with a comprehensive Gorgias review and detailed examples of how Gorgias has reduced my customer service costs by over 30% for my ecommerce store. When it comes to running a successful online business, word of mouth is crucial. And the best way to increase your sales by word of mouth is by providing excellent customer service.
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Forrester eCommerce
APRIL 27, 2020
COVID-19 Is Proving That Consumer Voices Can Influence Business Decisions Last week, major corporations learned firsthand the power of values-based consumers. Many received harsh backlash after applying for and receiving funds from the Paycheck Protection Program (PPP), intended to help small businesses keep their workforces employed amid the COVID-19 crisis.
Steve Dennis
APRIL 27, 2020
Famed business strategist Mike Tyson once said “everybody has a plan until they get punched in the mouth.” Whether the epic health and economic crisis brought on by the coronavirus is a true Black Swan event is debatable, but it’s clear no business was truly ready for it. Just about everyone’s plan has come undone–including mine.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Forrester eCommerce
APRIL 27, 2020
Our team of security and risk analysts spent the past few months brainstorming and curating tactical and strategic advice designed to improve your security programs for 2020 and beyond. and then along came the COVID-19 global pandemic. In the midst of this, firms are undergoing a shuffle of priorities to accommodate a […].
Ecommerce Platforms
APRIL 27, 2020
Come 2025, the global e-learning market is predicted to reach a whopping $325 billion! This staggering figure is unsurprising when you consider our newfound commitment to self and professional development. When you marry this fact with society's penchant for technology – it's no wonder online courses are so popular! E-courses provide students with the chance to learn new skills, take up fresh hobbies, and maybe even pave the way to a new career, all from the convenience of their living roo
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Sailthru
APRIL 27, 2020
Triggered messages generate more than 75% of email ROI and why wouldn’t they? Direct responses to specific consumer behaviors such as adding an item to an online shopping cart or making a purchase, these messages are inherently personalized. And there’s no reason to limit them to your email marketing. Savvy brands are working triggers into their mobile messages, such as push notifications, and SMS and in-app messages.
Omniconvert
APRIL 27, 2020
Taking your business online and creating an e-commerce website is not the same thing. Websites create an online identity for. The post How eCommerce websites can derive SEO benefits during COVID-19 Pandemic appeared first on ECOMMERCE GROWTH Blog.
Korona
APRIL 27, 2020
Even before the COVID-19 challenge emerged, online and brick-and-mortar retailers were struggling with the high cost of returns. After the crisis subsides, the value of a well-written return policy will be even more evident, as shoppers reevaluate purchases made while they were staying home. Now is the time to review your organization's return policy [.].
ESW
APRIL 27, 2020
What do Macy’s, Staples, Walmart and Target all have in common? Aside from decades of U.S. retail dominance, all four retail behemoths have made the switch from responsive websites and native apps to progressive web apps (PWAs). By the end of this article, there’s a good chance your brand will be next in line to join them. What Is a Progressive Web App?
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Profitero
APRIL 27, 2020
Last week, Profitero announced its new executive leadership team and $20 million in new funding to help accelerate product innovation and customer success, as first reported by The Wall Street Journal. Digital advertising veterans Bryan Wiener and Sarah Hofstetter, who together ran the award-winning digital marketing agency 360i (and were pioneers in search and social media, as well as launched an Amazon practice for CPG clients), have joined as CEO and President, respectively.
Omniconvert
APRIL 27, 2020
Improve Customer Experience by asking for feedback at each key point in the user journey. Be user & customer centric. The post Survey Scales: How to Choose the Right One? appeared first on ECOMMERCE GROWTH Blog.
Salsify
APRIL 27, 2020
The ongoing COVID-19 crisis has accelerated existing trends in ecommerce to an exponential degree , and the reliance on Amazon as a primary source of shopping is no different. Business analytics firm Facteus estimates that shopping on Amazon has increased by 35% compared to this time last year.
TradeGecko
APRIL 27, 2020
If your eCommerce retail business is on the up-and-up you’re looking for the next growth opportunity, expanding into wholesale online may be perfect for you.
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In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.
Retail Technology Review
APRIL 27, 2020
What can retailers learn from the lockdown and could it be the death-knell of the store, asks Tania Oakey, a retail expert at software vendor Cegid?
Kibo
APRIL 27, 2020
The Rise of Personalized Commerce Study reveals that companies that leverage a personalization strategy across all elements of the customer lifecycle not only see higher ROI (300% or more), they are in the best position to quickly pivot their business to meet changing customer behaviors. This study from Kibo Commerce, Monetate , and Certona marks the fourth year we’ve surveyed companies about their personalization efforts, and we’re seeing that half of retailers (51%) that have instated an end-t
OracleBlogs
APRIL 27, 2020
We understand that many customers are experiencing challenges during this unprecedented era in retail. Below is a set of scenarios that can help Oracle Retail Demand Forecasting (RDF) users review and assess the current situation to better forecast for current and future demand, along with helpful planning and optimization white papers on RDF, What-If Scenarios and the Merchandise Financial Planning (MFP) solution.
Omniconvert
APRIL 27, 2020
Back in March 2020, we organized a 2-day eCommerce Summit with some of the most renowned speakers from all over. The post eCommerce Growth Show Ep.1: Jake Cohen @Klaviyo – eCommerce Covid-19 Insights appeared first on ECOMMERCE GROWTH Blog.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
IntelligenceNode
APRIL 27, 2020
We are excited to announce the launch of our newly designed Intelligence Node website! At Intelligence Node, our goal is to listen to our customers’ needs and deliver the experience they deserve. And that’s what we aim to do with our new website – provide an elevated, personalized user-experience and seamless and easy navigation. With […].
RetailMinded
APRIL 27, 2020
When you run a retail business, there are many things you have to take into consideration. This includes vital factors such as finances, business premises, and staffing. In addition, you need to think about your target audience, your customers, and how you will provide the best customer experience and service. This is something that is very important, as it could have a profound impact on the success of your business.
Dynamic Yield
APRIL 27, 2020
Unlock troves of behavioral and contextual data captured by the Dynamic Yield platform to deliver deeply targeted campaigns at every touchpoint. The post Enrich the entire marketing stack with Dynamic Yield’s robust audience data appeared first on Dynamic Yield.
Retalon
APRIL 27, 2020
COVID-19 has hit non-essential retailers harder than any other market segment — shuttering stores, locking up seasonal inventory, and massively shifting demand to channels that weren’t ready for a large influx (ecommerce, store pickups, etc.). Despite the difficulty and uncertainty surrounding the non-essential market right now, there are 9 specific things that every non-essential retailer can be doing to address immediate issues, shorten their recovery, and set themselves up for suc
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
CPC Strategy
APRIL 27, 2020
It’s been just over one month since COVID-19 effectively canceled the first half of 2020 – though most would argue it feels more like years.
Dynamic Yield
APRIL 27, 2020
Dynamic Yield today announced the release of its Audience Export Manager, making the platform's rich audience data available for use in any enterprise system. The post Dynamic Yield Introduces Audience Export Manager to Help Enterprise Brands Enrich the Entire Marketing Stack appeared first on Dynamic Yield.
PERQ
APRIL 27, 2020
Virtual consultations and appointments; promoting virtual sales; and leveraging chat, text and social media are all ways home furnishing retailers are connecting with shoppers during COVID-19. Many have had to learn new ways to do business and create remote sales to keep their business operating. . The post Remote Sales Tips for Home Furnishing Retailers During COVID-19 appeared first on PERQ.
iQmetrix
APRIL 27, 2020
How do you make the extra mile just another part of every day’s journey? How do you make 110% the new 100%? How do you motivate your employees to give their best effort every day, not just in emergencies?
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In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.
PERQ
APRIL 27, 2020
The post How Technology Supports Your Digital Sales Process appeared first on PERQ.
Groove
APRIL 27, 2020
Google Analytics offers an incredible amount of insight into your website’s visitor activity. Being a free tool, it’s not as robust or in-depth as some of the paid tools like Omniture or WebTrends. However, for most webmasters and marketing professionals who can’t reasonably afford the higher end solutions, Google Analytics will give you plenty of information upon which to make educated business decisions.
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