Wed.Jun 03, 2020

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Virtual Care is A Requirement – Not A “Nice To Have”

Forrester eCommerce

Virtual Care Blog Series – Part 2 The pandemic has pushed virtual care technologies to make the leap across the chasm of adoption as even the pragmatists and conservatives have started deploying these services. Forrester made the call that 2020 would be the tipping point in virtual care adoption and the pandemic accelerated this shift […].

Blog 368
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5 Tips For Optimizing A Mobile Shopping Cart Design

Groove

So, you've spent a considerable amount of time shopping around on an eCommerce website and adding things to your cart. You get to the checkout only to find out you're required to create an account to continue making your purchase. Who wants to do that? Optimizing a mobile shopping cart design is a critical component in not only creating a positive user experience but also reducing shopping cart abandonment and capturing revenue. 5 Tips for a Mobile Shopping Cart Design.

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Nordic Firms Must Adapt To Win

Forrester eCommerce

Bar Sweden, where experts now acknowledge the shortcomings in its less-restrictive response to the pandemic, the Nordic countries are now gradually easing measures implemented to control the spread of COVID-19. Nordic businesses face much the same reality as the rest of their European counterparts. Across Europe, broadly half of customers say they can’t wait to […].

Customer 304
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Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

Retail TouchPoints

COVID-19 has accelerated the contactless revolution: 84% of Americans ( 77% among global consumers) now expect to increase their use of touchless technologies to avoid physical contact for the remainder of the pandemic, with 55% ( 63% globally) planning to continue doing so afterward, according to a survey by Capgemini. More than two-thirds ( 69% ) of retail executives also expect enthusiasm for contactless options will continue.

Mobile 265
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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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307: How To Make Life Changing Wealth And Have A Great Family Life With Steve Chou

My Wife Quit Her Job

In this episode, I share a collection of principles that I live by on how to make life changing money without sacrificing your family life. After all, your capacity to build wealth depends on your mindset, habits and your ability to balance family, health and work. Enjoy! What You’ll Learn. The collection of principles I live by on how to build life changing wealth without killing yourself.

Books 156
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Leveraging Audiovisual Technology To Create Retail Destinations That Continuously Evolve

Retail TouchPoints

According to 2018 research into retail technology adoption by AVIXA, the Audiovisual and Integrated Experience Association, 47% of retailers surveyed said they planned to increase the amount of digital signage in their stores. When we asked shoppers what they thought of the many displays, videowalls and other digital experiences popping up in retail, more than half took a utilitarian view — it helped them find products and/or learn about them — but a whopping 41% said it added to their enjoyment

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WSJ: Stitch Fix To Lay Off 1,400 California Stylists, Hire 2,000 In Less Expensive Areas

Retail TouchPoints

Stitch Fix is reportedly laying off 1,400 stylists, or about 18% of its total staff, according to The Wall Street Journal. The retailer will provide severance payments and bonuses as well as extended healthcare coverage for affected employees. Most of the layoffs will take place in September, and those affected will be able to stay with the company if they relocate to a less expensive area.

eCommerce 184
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Payzone signs up independent retailers

TalkingRetail

Payzone has reported that 2,300 independent retailers have signed up to use its terminal in the past six months, including those affiliated to Budgens, Bestway and Costcutter. Payzone, which was acquired by Post Office in October 2018, now has a strengthened network of 24,000 locations. December 2019 saw Payzone and Post Office become the exclusive bill.

Retail 124
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Lamps Plus Promotes Insider To COO Position

Retail TouchPoints

Clark Linstone, a 30-year veteran at Lamps Plus , has added Chief Operating Officer (COO) to his portfolio, overseeing e-Commerce, store and distribution center operations. Linstone also will retain his current title of CFO, and he remains in charge of both Lamps Plus Hospitality, the company’s hotels and resorts trade business, and Pacific Coast Lighting, a wholesale portable lighting company.

eCommerce 185
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RTW Retailwinds says bankruptcy is 'probable'

RetailDive

Since the COVID-19 crisis, the owner of apparel retailer New York & Co has defaulted on contracts with landlords, vendors and likely its bank.

Banking 123
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Tapi Carpets & Floors Rolls Out Issue Resolution Management System

Retail TouchPoints

UK-based Tapi Carpets & Floors will implement the IntelocateRETAIL issue resolution management system as it reopens its 135 stores. The software will help the retailer increase transparency and the speed at which it resolves COVID-19-related issues, with the larger goal of increasing cost efficiencies and enhancing communication. The cloud-based IntelocateRETAIL platform integrates with corporate email systems to enable rapid communication of issues that require central office attention or a

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From shipments to cash flow, pandemic uncertainty makes reopening harder

RetailDive

Nobody really knows how to forecast the next phase of the COVID-19 crisis without precedent. Getting it wrong could wreak havoc on retailers' operations.

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Nisa retailers increase support for good causes

TalkingRetail

Nisa retailers are responding to the needs of their local communities by providing additional support for charities and other good causes during the coronavirus crisis. In May, Nisa partners collectively donated £103,230 via the symbol group’s Making a Difference Locally charity, an increase of 26% on donations made the previous month. In addition, sales of.

Retail 101
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Restart the Economy After COVID-19 by Showing It's Safe to Shop Again | Salsify

Salsify

Many grocery stores and other retailers providing essential goods have gone to great lengths to ensure safety within the parameters of their stores. But worldwide restrictions have prevented non-essential retailers and brands from even attempting to take the same steps.

Other 78
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The Future of Multi-Vendor Commerce

In this on-demand webinar, discover how Logicbroker’s cutting-edge technology enhances the overall experience for both current and future customers and gain insights into how leveraging our seamless integration process unlocks new dimensions of efficiency and functionality. Plus, learn how our advanced marketplace features are set to revolutionize the way businesses operate, offering opportunities for growth and success within your multi-vendor commerce program.

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Retailers become more comfortable with contactless payments

TalkingRetail

Barclaycard Payments, who handles half of all contactless transactions in the UK, has processed more than 25 million contactless payments up to the new limit of £45 in the UK since the limit was raised on 1 April 2020. The total value of these 25 million contactless payments is more than £900m, with an average. This story continues at Retailers become more comfortable with contactless payments.

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13 best customer retention strategies for eCommerce stores

Omniconvert

Are you struggling to retain customers in your online store? Well, you are not alone. Businesses are losing $1.6 trillion. The post 13 best customer retention strategies for eCommerce stores appeared first on ECOMMERCE GROWTH Blog.

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Brits drinking more in lockdown, survey finds

TalkingRetail

More than a quarter of Brits are drinking more during the coronavirus pandemic, with an estimated 260,000 having their first drink before midday, new research reveals. The survey, conducted by Opinium for Direct Line Life Insurance, found 27% of adults have been downing more alcohol since March 23 – totalling more than 14 million people. On. This story continues at Brits drinking more in lockdown, survey finds.

Retail 96
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Ecommerce Lately May 2020

ecomdash

Learn more about Facebook's new ecommerce store, the end of Jet.com, and PPP loan forgiveness, plus other important ecommerce news. The post Ecommerce Lately May 2020 appeared first on Ecomdash.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Lockdown ignites the nation’s interest in cooking

TalkingRetail

Lockdown has had a positive effect on the nation’s cooking habits, new research reveals. Figures released by the Stilton Cheese Makers Association (SCMA), which represents the UK’s Stilton producers, shows 67% of Brits are cooking meals from scratch more regularly since lockdown began in favour of eating ready meals and takeaways, with 61% trying new.

Retail 90
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Technology key for retail continuation during COVID19 Pandemic

Retail Technology Review

Please find enclosed the invoice for the design and layout of Craft Butcher April issue. The retail sector cannot escape the economic impact of COVID-19. But, despite the difficult economic outlook, is now the time to invest in technology?

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Independent Retail News helps protect retail heroes

TalkingRetail

Independent Retail News has created a new poster to help retailers ask their customers to wear a face mask in-store. The move follows recent government advice to wear face coverings in shops. The government advice says: “If you can, wear a face-covering in enclosed public spaces where social distancing isn’t possible and where you will. This story continues at Independent Retail News helps protect retail heroes.

Retail 85
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Alibaba unveils digital tools for US small businesses

RetailDive

The platform is addressing logistics and in-person merchant-supplier connections, both of which were disrupted by the COVID-19 pandemic.

88
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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Debbie Robinson discusses the future of the high street

TalkingRetail

Central England Co-op chief executive Debbie Robinson has given an in-depth interview about the future of the high street as part of a new podcast series. More Than a Shop is a weekly show that welcomes guests with something new to say about the big issues of our day and doing business the right way. This story continues at Debbie Robinson discusses the future of the high street.

Retail 80
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Research: Brits expect their level of online shopping to increase over the next six months

Retail Technology Review

New research (1) from JGOO, the next generation leader in digital commerce, reveals that over the next six months 35% of UK adults expect the level of their online shopping to increase compared to 18% who anticipate it will fall.

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Marigold revamps packaging

TalkingRetail

Marigold is currently rolling out a shopper led, packaging upgrade on its cloths and scourers range. The packaging now includes a product descriptor to make it instantly clear to shoppers at fixture, what type of product they are buying, and its primary uses. Laura Marsden, shopper product manager for Marigold, said: “In a category where. This story continues at Marigold revamps packaging.

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Total UK online fashion orders up 115% in May, but AOV remains down, data from True Fit’s Fashion Genome reveals

Retail Technology Review

The total number of UK online fashion checkouts increased significantly in May, up 115% year-on-year, according to True Fit, the personalisation platform for apparel and footwear retailers. However, Average Order Value (AOV) remained down compared to last year, -9% for the first three weeks in May.

Fashion 70
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The B2B Digital Commerce Playbook for Manufacturers

In this comprehensive guide, we delve into four essential ecommerce strategies for manufacturers. Each strategy is backed by a clear vision to ensure your efforts are aligned. Whether you’re a seasoned industry player or a budding digitalization champion, these strategies offer actionable insights to drive success. What will you find in the guide: Overview of how current events and external pressures impact business priorities.

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Independents’ Day asks consumers to Pledge a Pound

TalkingRetail

Independents’ Day UK, the campaign that supports and promotes independent retail businesses across the UK, has launched its 2020 initiative. The campaign is calling on shoppers to ‘Pledge a Pound’ to an independent retailer on Independents’ Day, on Saturday 4 July. Retailers can download an Independents’ Day logo to display in their shop windows direct.

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Looted drugstores complicate getting medicine in Twin Cities

RetailWire

At least 15 pharmacies in Minneapolis and St. Paul were damaged in rioting, forcing stores to close and consumers to look elsewhere to fill their prescriptions. “The pharmacies are working as quickly as they can to restore services,” said Cody Wiberg, executive director of the Minnesota Board of Pharmacy.

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4 Key Takeaways from Adweek Elevate: Commerce

SheerID

Learn about 4 new strategies from Adweek’s Elevate: Commerce that can help your brand thrive in today’s rapidly evolving economy.

Blog 78
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3 Types of Data You Need to Explode Sales in Your Highest Priority Accounts

RepslyBlog

For CPG brands mastering the retail channel is a massive opportunity, but those who have played in the space before know it takes a committed investment to reap the benefits. To make the most of that investment, CPG sales and marketing teams are putting data at the forefront of their retail execution efforts, unlocking the insight they need to prioritize and maximize high-opportunity initiatives.

Channel 72
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.