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The Future of the Mall

Retail TouchPoints

In the absence of them, customers just may not communicate at all — requiring freestanding brick-and-mortar retailers, mall stores, pure play etailers and multichannel operators to keep looking through a consumer-first lens.

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5 UCC Trends that Can Help Retailers Thrive in the Now ‘Normal’

Retail TouchPoints

how to best convert customer interest in the PS5 game console despite ongoing global stock shortages ) can be implemented organization-wide and sustained over time. An important route to greater associate empowerment and improved performance is consistently high-quality on-brand staff training.

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Lesson Learned: Cheaper Is Not Always Better

RetailMinded

Multichannel $10 million B2C baseball training brand, based out of Kent, Washington . That’s what happened for Driveline Baseball , a multichannel B2C company established in 2008 and based in Kent, Washington, that specializes in data-driven baseball performance training.

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The 10 Best Adwords Companies of 2020

Kissmetrics

What’s also interesting about AdVenture is the fact that they got their start as an AdWords training company where they trained more than a million students in Google Ads, Facebook Ads, remarketing, and landing page design. AdVenture manages more than $50 million in media spend across several industries.

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Best 20 Order Management Systems for eCommerce: Streamlining Your Operations

Algopix

Employees across different departments should be able to navigate the system easily, reducing training time and minimizing the chances of errors. The ease of navigation and accessibility of essential features ensure that employees from various departments can efficiently use the system without extensive training.

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The store associate of the future

365 Retail

Retailers need urgently to digitise store management processes, and communications and training as the role of the store worker changes, says Fabrice Haiat, CEO of YOOBIC. Retailers are dealing with a new reality post-pandemic that is challenging the way they recruit, train, motivate and equip their store staff.

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AI and machine learning: What’s the Difference?

GetElastic

Artificial intelligence (AI) and machine learning are offering ecommerce practitioners many benefits, from chatbots to multichannel customer support to online store features like a virtual fitting room – all allowing capabilities to provide exceptional shopping experiences. Current influence of AI and machine learning on ecommerce.