Management Omnichannel Operations White Paper 
365 Retail
MAY 29, 2024
Mid-market and enterprise retailers’ uptake of carrier management and post-purchase solutions increased in the first quarter of 2024 as retailers look to unify customer journeys, according to the latest research from Scurri , the next-generation delivery management platform.
Retail TouchPoints
SEPTEMBER 13, 2021
Many industry experts commented on the speed with which retailers — even those that had been slow to embrace online sales, such as grocers — pivoted their operations in the suddenly ecommerce-heavy environment of 2020. Omnichannel Offerings for Channel-Agnostic Consumers. That omnichannel view of understanding is terribly important.”.
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Kibo
DECEMBER 17, 2020
And once meetings start happening again, they must incorporate digital tactics with omnichannel insights that unite every touchpoint. Personalization And B2B Ecommerce White Paper. Below are the five key elements necessary to deliver on the promise of consistently relevant cross-channel relationships. Let the Data Guide You.
Dynamic Action
SEPTEMBER 11, 2017
DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Amazon’s operating model is centered on the customer. Lesson #1: Form a complete view of the customer experience.
Retail TouchPoints
AUGUST 11, 2021
These range from peer-to-peer platforms like eBay to third-party marketplaces integrated into traditional ecommerce operations like that of Walmart — and hundreds of variations in between. alone — according to management consulting firm Alvarez & Marsal (A&M). Want to dive deeper into this topic?
365 Retail
OCTOBER 26, 2023
The RTT whitepaper – ‘ Change Or Fail: Why Innovation Is The Business Survival Issue Retailers Can’t Ignore ’ – suggests omnichannel retailers should be spending between 4-8% of their revenue on technology per annum. The reasons are manifold – politics, siloed thinking and management, and a lack of investment in people and tech.
GetElastic
SEPTEMBER 15, 2021
Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. Using mini-catalogs to support internal operations and teams along with the buyer. Offering personalized account management. Improved brand reputation. Watch the Webinar.
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