article thumbnail

How to Apply the 8 Lessons of Amazon Operations to Your Retail Strategy

Dynamic Action

DynamicAction’s Co-founder and Chief Data Scientist recently penned How Amazon Does Data—And What you Can Learn From It — a retail strategy white paper containing 8 tactical lessons from Amazon’s playbook. Amazon’s operating model is centered on the customer. Lesson #1: Form a complete view of the customer experience.

article thumbnail

Yes, Virginia, There are Other Marketplaces Besides Amazon

Retail TouchPoints

These range from peer-to-peer platforms like eBay to third-party marketplaces integrated into traditional ecommerce operations like that of Walmart — and hundreds of variations in between. There are currently more than 125 marketplaces with 1 million or more monthly site visits — approximately 50 in the U.S.

Other 147
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retail industry’s annual tech investment gap could top £22bn, creating an innovation vacuum that risks sector health and business survival, warns the Retail Think Tank

365 Retail

The RTT whitepaper – ‘ Change Or Fail: Why Innovation Is The Business Survival Issue Retailers Can’t Ignore ’ – suggests omnichannel retailers should be spending between 4-8% of their revenue on technology per annum. However, currently most retailers only spend between 1.5-3%, year-on-year.

Retail 57
article thumbnail

Despite a muted outlook for 2024, the Retail Think Tank outlines key growth opportunities and predictions for next years’ winners and loser

365 Retail

With a broadening of the offer away from just bulky goods, and more food and beverage operators seeking to trade on retail parks, they are increasingly providing a real alternative to high streets.” As CEO of JDM Retail, Jonathan De Mello, noted: “More comparison goods retailers want to trade on retail parks.

article thumbnail

Top Customer-Driven B2B eCommerce Trends

GetElastic

Joinn Bryan Beck and ecommerce experts from Amazon Business and Elastic Path as they discuss the key to delivering a smooth B2B omnichannel experience. Using mini-catalogs to support internal operations and teams along with the buyer. This has helped B2B firms gain new insights about their eCommerce operations. Read the ebook.

B2B 146
article thumbnail

NRF 2019 Observations

OrderDynamics

We’ve seen omnichannel, unified commerce, customer experience, AI, AR innovations emerge and become real. Brandon Rael is an experienced retail strategy and operations expert who operates as a senior liaison at the intersection of the business, operations, technology, digital, and marketing worlds.

article thumbnail

ChannelAdvisor Pulse E-Commerce Newsletter | May 2019

ChannelAdvisor

Data and the Omnichannel Consumer. White Paper] From Data to Personalization: Mapping the Empowered Consumer Experience. Forrester Report] Retailers Are Starting to Reap the Rewards of Omnichannel Commerce. Here are a few Prime Day resources to get you ready: [Checklist] Your Official 2019 Amazon Prime Day Checklist.