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Scarred by the 2008 Recession and COVID, 48% of Gen Z Frequently Shops at Discount Stores

Retail TouchPoints

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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How Rent the Runway Boosted Talent, Sustainability and CX by Moving to the Cloud

Retail TouchPoints

Rent the Runway pioneered clothing rental for women, but in 2009 the tech just didn’t exist for this kind of platform and all the reverse logistics we do, so everything was built from the ground up,” said Steinberg in an interview with Retail TouchPoints. “In It All Comes Back to Customer Experience.

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SMS Marketing: The Comprehensive Guide to Strategic Text Messaging

Groove

After the recession in 2009, businesses used direct mail less and less due to its cost, and consumers weren’t shopping as much during that time when compared to before the recession. It helps to create a stronger customer experience. SMS marketing provides better experiences to customers.

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The Stores Strike Back Again. Again.

Steve Dennis

Yet while the pervasively popular “retail apocalypse” narrative conveniently ignores the fact that many thousands of stores continue to open and that sales rung up in brick-and-mortar locations have grown every year since 2009, something far more interesting has actually been happening. In many cases it’s not about digital vs. physical.

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How to Reduce Walmart Marketplace Returns and Cancellations

SellBrite

Nearly 93% of the products available on Walmart.com are part of Walmart Marketplace, which allows third-party sellers to sell items on the retail giant’s website and reach millions of customers worldwide. However, customer returns and order cancellations have a negative impact on your business. Opt for Walmart free Two-Day Shipping.

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Ecwid vs Shopify: Everything You Need to Know (May 2019)

Ecommerce Platforms

They're both industry leaders, Ecwid first came onto the market back in 2009. You can also set specific shipping rates and edit the various design elements comprising your sales page. Shopify also calculates shipping costs automatically based on the country you're shipping to and the weights of your products.

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How GlassesUSA.com Uses AR, Computer Vision and Dynamic Recommendations to Enhance Online Eyewear Shopping

Retail TouchPoints

GlassesUSA.com was launched in 2009, and despite its name, now operates in 92 countries, although the U.S. The site’s huge selection is clearly an advantage, but it does present a challenge when it comes to the customer experience. Customers can have a selection of frames shipped to them for free to try out for 14 days.