Retail TouchPoints

JULY 29, 2020

Ready to grow even further, the company launched a digital transformation to swap out its legacy systems, advance customer knowledge through data and provide a truly omnichannel customer experience. Larocque has spent more than 20 years with Burton, becoming SVP Operations in 2010.

Omnichannel 283

Omnichannel eCommerce POS Operations 283

iVend

FEBRUARY 13, 2022

Check out our flexible point of sale solution. We examine why staying ahead of the payment types game is essential for retailers, and how integration is the key to reducing friction and increasing sales. It detracts from the customer experience.’. The post ‘How do you want to pay?’

Payment Services 98

Payment Services Electronics X-cart POS 98

Retail TouchPoints

FEBRUARY 10, 2022

Launched in 1977, The Vitamin Shoppe saw sales begin to decline in the early 2010’s due primarily to a lack of digital innovation. It’s now available on-demand , which makes this a good time to issue a spoiler alert: if you haven’t seen the episode yet but plan to, don’t read any further until you have.

Beauty and Health 315

Beauty and Health POS Mobile Management 315

Retail TouchPoints

AUGUST 29, 2023

Kelley Kurtzman “Customers have a very close relationship with their phone, so for over a decade we’ve worked to stitch together a personalized shopping experience,” said Kelley Kurtzman, Chief Sales Officer at Verizon in an interview with Retail TouchPoints. Our mission is to drive seamless omnichannel experiences.”

Payment Services 251

Payment Services Omnichannel POS Mobile 251

iVend

JULY 27, 2021

Frictionless checkout – is it the new omnichannel? If you’ve been in retail as many years as I have, you’ll no doubt remember the time that omnichannel solutions first hit the collective consciousness of our industry. Now, more than 10 years on, why do I say that frictionless checkout is the ‘new omnichannel’?

Omnichannel 52

Omnichannel Payment Services POS Shipping Costs 52

365 Retail

MARCH 5, 2024

Social Commerce and its direct-to-consumer approach also demands even greater agility and flexibility in terms of the customer experience and customer service. Finally, order management must also adapt, drawing on the advantages to be found from the unification of warehouse, transportation, and point-of-sale networks.

eCommerce 67

eCommerce Retail Supplies Social Media 67