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The Challenges of Operating eCommerce Subscription Businesses

ESW

Subscription programs can strengthen customer loyalty, reduce inventory risk, increase the lifetime value of each customer and boost ROI. The growth of subscription box services has been exponential over the past four years. It’s simple enough to manage 50 subscription orders each month, but what about 50,000?

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From Obligation to Opportunity: Make Compliance Your Biggest USP

Retail TouchPoints

When it comes to sharing customer data, for example, banks are heavily regulated whereas non-bank digital wallet providers like Apple Pay are not. Obtaining customer consent will become even more critical, especially for multinational payments businesses operating in different jurisdictions.

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Hot Ecommerce Trends For Summer 2019

ecomdash

In the same study, it was reported that 48% of consumers expect specialized treatment for being a loyal customer. Now is the time to make good use of all the customer data you‘ve collected to create dynamic websites that offer personalization for every visitor. 5 – Subscription Services. billion in 2016.

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PSD2: Strong Customer Authentication Overview

FastSpring

Subscriptions – Recurring transactions with a fixed amount will be exempt from the second transaction forward; only the initial transaction requires SCA. Frequent data breaches and online credit card fraud – In 2016, nearly £309 million was lost to credit card fraud in ecommerce transactions in the United Kingdom, compared to just £13.6

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Trends Analysis: Building a Loyal Customer Base With Paid Memberships

ESW

Citing data from Alix Partners, Howland notes that Prime customers are three times as likely to sign up for an additional paid retail memberships or subscriptions. The Grey Card offers customers 25% off all regular-priced merchandise and 10% off clearance stock. Familiarity is the hurdle facing most brands.

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7 Post-Purchase Actions You Need to Take to Build Customer Loyalty

SellBrite

Loyalty programs work to boost sales and keep your hard-earned customers coming back to you instead of going to your competition. According to the 2016 Bond Loyalty Report , 81 percent of customers say they are more likely to keep shopping with a brand that offers a loyalty program. Invite to your loyalty program.

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The hybrid customer experience may be the key to your eCommerce success

GetElastic

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience.