Optimizely

JANUARY 30, 2018

True omnichannel marketing is tough to do well. But, according to the 2017 Ecommerce Holiday Report , 86% of ecommerce marketers have still not executed a full omnichannel marketing strategy for their brand. data) in order first. What is an omnichannel marketing strategy?

Omnichannel 191

Omnichannel eCommerce Marketing Marketing eCommerce 191

GetElastic

SEPTEMBER 16, 2021

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

GetElastic

SEPTEMBER 16, 2021

These hybrid experiences are driven by an integrated ecommerce strategy and solution that allows companies to carry not only brand messaging, marketing tactics, and product information across channels, but also customer data. This means businesses can give customers a more seamless, frictionless experience. Read the Guide.

Customer Experience 139

Customer Experience Customer eCommerce Vend 139

PFS

AUGUST 23, 2017

Investment bank Credit Suisse estimates that 8,600 stores will close in 2017, and that one in every four shopping malls will be closed by 2022. Can you meet customer expectations that are ratcheting up rapidly or does it make sense to collaborate with a provider that can get goods to customers faster and more efficiently?

Home Furnishings 56

Home Furnishings Channel Apparel Consumer 56

ROI Revolution

JUNE 27, 2019

Niche marketplaces have grown by 22% YOY (2018 vs. 2017). Merchants like marketplaces because they can grow sales, gain new customers, and increase brand awareness. Conversely, merchants are concerned with margins, not being able to own customer data, and not having support from marketplace operators.

Merchant Services 87

Merchant Services Customer Experience Blog Customer 87

Blue Acorn

JUNE 8, 2017

While many of the speakers and attendees at IRCE 2017 seem to acknowledge the importance of creating incredible in-person experiences, the focus is on the role of digital. I learned how Perry Ellis International uses Amazon as a treasure trove of data, and I got a course on data science from Land’s End. Let’s get you scanned!”.

eCommerce 40

eCommerce Mobile Recommendation Technology 40

Retail TouchPoints

APRIL 6, 2021

A report from Statista estimated 2020 return delivery costs at $550 million, up 64% since 2017. As consumers change, returns are increasingly a key part of a holistic, personalized and omnichannel customer experience. To pull this off successfully, there can be no silos of data, people, channels or processes.

Customer 187

Customer Retail Customer Experience Omnichannel 187

Smile.io

OCTOBER 30, 2023

allowing you to visually showcase the benefits customers can receive. answering all customer questions.  Reward customers for omnichannel engagement  From Shop Pay to Shopify POS, Shopify Plus is packed full of features that enable ecommerce brands to optimize conversions, reach more customers, and scale faster than ever.

Shopify 74

Shopify Merchant Services POS Omnichannel 74

Optimizely

JUNE 28, 2018

retail sales in 2017 coming from online stores. Average order value (AOV) – Tracks the average dollar amount spent each time a customer places an order; calculated by dividing the total number of sales revenue by the total number of order.

eCommerce 199

eCommerce Marketing Multi-channel Payment Services 199

Wiser

MARCH 15, 2018

Omnichannel retail is out and unified commerce is the latest and greatest way to provide a cohesive shopping experience. On one hand, omnichannel was about the existence of multiple selling channels. That is in sharp contrast to 9 percent of respondents who reported the same in 2017.

Shipping Costs 68

Shipping Costs Retail Clothing Shipping 68

BigCommerce

DECEMBER 20, 2017

Immediately following Cyber Five of 2017, I sent an email out to a bunch of ecommerce experts and multi-million dollar ecommerce store owners. Let me give you an example: 2017 has been the year of Facebook Advertising. Now, brands must look to new tactics to make their customer experience a differentiator.

eCommerce 419

eCommerce Shipping Costs Social Media BigCommerce 419

BigCommerce

OCTOBER 20, 2017

Just by the end of 2017, Forrester expects B2B ecommerce to reach $889 billion and represent 11% of total B2B sales in the U.S. Freund Container’s B2B ecommerce strategy taps into the power of customer data to better serve their existing B2B customers and gain net new. B2B ecommerce will reach $1.2 Recommended Posts.

B2B 251

B2B eCommerce Payment Services Multi-channel 251

ROI Revolution

DECEMBER 2, 2021

million in 2017. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Omnichannel retailers Kohl’s and Nordstrom Inc. growth this year.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

JANUARY 5, 2022

Omnichannel will also continue to be key as consumers increasingly rely on a blend of online and offline shopping experiences. Reaching your customers wherever they are, though easier said than done, will be the name of the game and the way that brands will win out against their competitors. million in 2017. of all retail sales.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

NOVEMBER 4, 2021

million in 2017. Omnichannel retailers Kohl’s and Nordstrom Inc. 65% express the need for more frequent communication with customers. 72% of marketers will prioritize improving the quality of their customer data over the next 12 months. Omnichannel retailers Kohl’s and Nordstrom Inc. growth this year.

eCommerce 78

eCommerce Social Media Payments Payment Services 78