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Global survey shows surge in Christmas holiday shopping due to product shortage and lockdown fears

Retail Technology Review

According to a new survey* of 1,000 UK consumers carried out on behalf of JRNI, over half (56%) of consumers plan to do their Christmas holiday shopping early in 2021 due to fears of empty shelves and further lockdown measures.

Consumer 132
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Awareness and agility key to retail survival post-pandemic

Retail Technology Review

Recently, supply chain and retail technology experts, Manhattan Associates researched the impact COVID-19 has had on consumer expectations and demands, driven by an accelerated shift to digital and its catalytic effect on ecommerce growth (which looks set to continue in 2021, albeit at a slower rate of 14.3%).

Retail 163
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4 Ways Brands Can Prepare Their Email Marketing Program for BFCM

Retail TouchPoints

Even though year-over-year (YoY) holiday ecommerce sales declined in 2021, brands sent 58% more emails and generated 37% more orders during the Cyber Ten. Otherwise you may find consumers flocking to your competitors to grab those early deals. Don’t delay. Start your Black Friday sales on the Sunday of Thanksgiving week.

Marketing 328
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Household spending tumbled 11% in the first quarter of 2021. Only e-commerce prevented an even greater collapse, says ParcelHero

Retail Technology Review

The latest Office for National Statistics (ONS) Consumer Trends report reveals household spending tumbled 11% in the first quarter (Q1) of 2021, compared to the same period last year.

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Holiday Online Sales May Outpace Predictions; Mobile Apps and Mobile Web Are Neck-And-Neck In Sales

Sailthru

A mid-December report from Mastercard SpendingPulse predicted that online sales this holiday season would boom, contributing to overall retail sales growth of almost five percent. National Retail Federation: 11 to 15 percent. Ultimately, however, retailers need to focus on both. Deloitte: 18 to 21 percent. Adobe: 13.8

Mobile 84
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Online Grocery Shopping During the Pandemic: What Worked and What the Future Holds

ESW

Such sudden growth put most retailers operations under a level of pressure they’d never experienced before. From the consumer’s viewpoint, online grocery shopping seemed to work pretty well for the most part. Consumers found plenty of positives in buying groceries online, in addition to health-related ones.

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What Retailers Can Do in 2021 to Recover More Abandoned Shopping Carts

Retail TouchPoints

For online retailers, cart abandonment is a problem, and we’re all guilty of doing it. In an effort to combat the estimated 70% of shopping carts that are abandoned, many retailers now send automated cart abandonment emails — and with good reason. While consumers love this, retailers hate it — it eats into their margins.