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Where Online Shopping Rises, WhatsApp Follows

Retail TouchPoints

Retailers had no options this year other than to throw their full weight behind digital sales, and it paid off. Alongside this steep uptick in online sales is the rise of a familiar mobile communications platform: WhatsApp.

Mobile 223
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Wunderkind eyes European expansion as it increases revenues by 70%

365 Retail

Supporting this expansion will be the recruitment of new talent, with a raft of new full-time positions being recruited this year across various disciplines, from sales and marketing to customer success, operations and design.

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MoEngage posts a four-fold increase in revenues as it eyes accelerated expansion into Europe

365 Retail

Leading insights-led customer engagement platform, MoEngage , has announced a four-fold increase in European revenues year-on-year, as it looks to accelerate its next growth phase, consolidating its position as a martech leader while opening up new European markets in 2022.

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Top tips to make Black Friday and Cyber Monday a success in 2022

365 Retail

As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

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8 Proven Strategies to Improve eCommerce Post-Purchase Customer Journey in 2021

lateshipment

Post-Purchase Customer Experience Amidst the Rise of eCommerce. 2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase CX Gap in Online Retail (And What. It Really Means to Your Business).

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8 Proven Strategies to Improve Your Post-Purchase Customer Journey in 2021

lateshipment

2020 has been a watershed year for retail. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. The Big Post-Purchase Customer Experience Gap in Online Retail (And What. Consumer Behaviour Amidst the Rise of eCommerce. It Really Means to Your Business).

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How Coronavirus (COVID-19) Is Impacting Ecommerce [August 2021]

ROI Revolution

Updated August 5, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Citibank saw spending on cards increase 40% in Q2 2021. Contactless payments grew 37% YoY in Q2 2021 to account for 45% of global in-person transactions. increase over 2019.

eCommerce 197