Preparing for the Rise in Online Retail Returns
Retail TouchPoints
NOVEMBER 8, 2022
In 2021, returns cost retailers a whopping $761 billion , or almost 17% of total U.S. retail sales. How online retailers handle merchandising, use technology and approach return policies can mean the difference between waste and wins. Optimization is the name of the game — to take everything and elevate it.
Let's personalize your content