Retail TouchPoints

JUNE 29, 2021

The pandemic made the traditional guessing game difficult. Over the course of 2020, retailers increasingly turned to AI-driven technology to optimize their operations and better understand their customers. By leveraging tools powered by AI, retailers will be in the best position to foster customer retention and brand loyalty.

Payment Services 222

Payment Services Retail Customer Retention Payments 222

ROI Revolution

JULY 1, 2021

Updated July 1, 2021. As the most efficient, scalable way to buy digital ads, programmatic should be a strategy every marketer considers in 2021. Ecommerce vs. in-person: Pandemic impacts in 2021. The official dates for Amazon Prime Day 2021 are Monday, June 21st and Tuesday, June 22nd, 2021. trillion this year.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

MAY 6, 2021

Last updated May 6, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. Download our 2021 Ecommerce Tech + Trends Report to uncover strategies & insights that will propel your brand forward in 2021.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

Ecommerce Platforms

JULY 10, 2021

Using analytics unlocks a fair few benefits, including: Being able to gather accurate data to offer better, personalized, customer-focused marketing and customer service. . Get a proper feel for customer retention and churn. For each, we'll present a brief outline of what the app offers, its pros and cons, and pricing.

Shopify 211

Shopify Shipping Costs SEO Live Chat 211

ROI Revolution

APRIL 8, 2021

Last updated April 8, 2021. With the rapid shifts that took place last year, 2021 will be about finding ways to reach wary consumers and filling your marketing toolbox with innovative strategies to stand out. This trend is expected to continue into 2021 and beyond. Infographic] Apparel Trends, Stats, + Metrics for 2021.

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136

Retail TouchPoints

FEBRUARY 2, 2021

From essential purchases like groceries and toiletries to kitchen appliances and video game consoles, online retail stock has been flying off the virtual shelves all year, and the holidays have proven that the train isn’t slowing down any time soon.

Mobile 219

Mobile Customer Retention Games Omnichannel 219

lateshipment

FEBRUARY 10, 2021

Post-Purchase Customer Experience Amidst the Rise of eCommerce. With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. 1 in 4 customers click product recommendations during tracking The consequences of an existing gap in the post-purchase phase of your customer journey map are evident.

Improvements 130

Improvements Customer eCommerce Shipping Costs 130

lateshipment

FEBRUARY 10, 2021

With eCommerce sales growing more than 30% in 2020, the trend is expected to continue in 2021 as well. To keep up with the rise in eCommerce and the sound change in consumer behavior (which is changing rapidly), businesses need to put “customer experience” at the center of their growth and retention strategies.

Improvements 130

Improvements Customer Shipping Costs Shipping 130

ROI Revolution

JANUARY 5, 2021

Last updated January 5, 2021. Welcome to the first update to our COVID-19 + ecommerce blog of 2021. billion in 2021 (up from $794.5B in Q2 2021 over Q1 2021. With the pandemic worsening in many areas, 40% of Americans don’t believe their finances will return to normal until the second half of 2021 or beyond.

eCommerce 147

eCommerce Social Media Payment Services Merchant Services 147

ROI Revolution

OCTOBER 7, 2021

Updated October 7, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

365 Retail

AUGUST 2, 2021

Supporting this expansion will be the recruitment of new talent, with a raft of new full-time positions being recruited this year across various disciplines, from sales and marketing to customer success, operations and design.

Customer Retention 109

Customer Retention Arts Operations eCommerce 109

ROI Revolution

NOVEMBER 4, 2021

Updated November 4, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Updated September 2, 2021. The 2021 holiday season will bring a challenge for brands looking to grow profitably. Our executive holiday guide for 2021 reveals key insights to prepare your brand to thrive, like the 4 crucial components of a successful holiday strategy & strategic targeting tips to reach new consumers.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

FEBRUARY 2, 2021

Last updated February 2, 2021. Consumer pandemic behaviors continue into 2021. Consumers’ digital-centric shopping behavior will continue into 2021 and beyond. Ecommerce will continue to be crucial for brands and retailers in 2021 even if the pandemic subsides. 2021 ecommerce trends. Published March 12, 2020.

eCommerce 68

eCommerce Social Media Payment Services Merchant Services 68

365 Retail

JANUARY 31, 2022

Leading insights-led customer engagement platform, MoEngage , has announced a four-fold increase in European revenues year-on-year, as it looks to accelerate its next growth phase, consolidating its position as a martech leader while opening up new European markets in 2022.

Customer Retention 52

Customer Retention Mobile Technology Games 52

365 Retail

NOVEMBER 14, 2022

As the supply chain issues and labour shortages that defined the 2021 festive period are more or less resolved, the opportunity for a strong peak period presents itself. But the peak season sales market is a competitive one, so getting ahead of the game and understanding your customer’s wants and needs is critical.

Payment Services 57

Payment Services Shipping Costs Merchant Services Order Fulfillment 57

Omnisend

APRIL 27, 2021

Brands such as Tastemaker Supply have applied vegan leather to classic shoe designs, helping customers maintain their style while helping the environment: Source. One study showed that athleisure is fast becoming the top American shoe market through 2021. Athleisure Transitioning into Mainstream Luxury. Omnichannel Fashion Ecommerce.

eCommerce 78

eCommerce Fashion Apparel Shopify 78

GetElastic

JULY 22, 2022

This post was originally published in 2021 and has been updated for relevancy. Front and center in any conversation about commerce are the words personalization, omnichannel, customer-centric, and experience-driven. Customer retention rates are 90% higher on omnichannel vs. single channel. Source: Clout Brands.

Omnichannel 148

Omnichannel Outdoor Multi-channel Toys 148

Kissmetrics

MAY 4, 2021

What’s more: research shows they generate double the sales of paid ads and with a 37% higher customer retention rate. Because brands have made the commercials as anticipated as the actual game. Digital ad spend grew 18% in February 2021 compared to a year prior. Take my case for example.

Social Media 334

Social Media Blog Channel Events 334

ecomdash

NOVEMBER 26, 2018

Not only does that benefit your SEO strategy, it also helps your pricing game plan. Merchants can focus on building more personalized content and customer experiences for their target customers which leads to stronger brand loyalty. Studies show that a 5% increase in customer retention leads to a 95% increase in profits.

Shipping Costs 148

Shipping Costs eCommerce Food and Beverages Fulfillment 148

ROI Revolution

JANUARY 5, 2022

That will be nearly 16% growth over 2021 and 34.5% in 2021, making up for some brick-and-mortar revenue lost around the onset of the pandemic. in 2021, making up for some brick-and-mortar revenue lost around the onset of the pandemic. increase expected over 2021. Recapping the biggest COVID-19 + ecommerce news of 2021.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

GetElastic

NOVEMBER 29, 2022

Customer retention rates are 90% higher on omnichannel vs. single channel. The experience plays out in any number of ways, dependent on customer preference; do they want to shop entirely online and pick up in-store? Ninety-eight percent of Amercans switch between devices on a daily basis. Source: Clout Brands.

Omnichannel 147

Omnichannel Multi-channel Payment Services Outdoor 147

Smile.io

JANUARY 17, 2023

Top 10 Customer Loyalty Programs of 2021 The wait is over - find out what the top 10 best customer loyalty programs of 2021 are. That’s why UK coffee brand, Pret a Manger launched their loyalty program, Pret Perks in November 2021. increase from last year's points earned. Keep crushing it, Liquid Death!

Customer Loyalty 62

Customer Loyalty Customer Subscription Omnichannel 62

Korona

NOVEMBER 30, 2022

When you have a strong referral marketing program, you enable your existing customers to attract new buyers to your brand. This significantly reduces the expense of acquiring new customers and increases customer retention. Gift card sales were up 114% year-over-year in 2021. Get your social media game on.

Shipping Costs 52

Shipping Costs Marketing PPC Gifts 52

ROI Revolution

JULY 2, 2020

eMarketer predicts that YOY ad spending increases won’t return to where we expected them to be pre-pandemic until 2021. adults spend on social networks was expected to plateau in 2020 and 2021 after doing the same in 2018 and 2019. Toys & games. Toys & games. The journey to a new normal will be a slow one.

eCommerce 173

eCommerce Payment Services Merchant Services Small Business Retail 173

Smile.io

SEPTEMBER 2, 2021

REL is also crushing the game by awarding rewards that reflect their brand culture. They’ve carefully crafted a rewards menu that their customers actually value, ensuring their customers have access to the gear and supplements they need to be competing at the highest level.

Fashion 58

Fashion Recommendation Customer Customer Retention 58

ROI Revolution

OCTOBER 1, 2020

eMarketer predicts that YOY ad spending increases won’t return to where we expected them to be pre-pandemic until 2021. adults spend on social networks was expected to plateau in 2020 and 2021 after doing the same in 2018 and 2019. Toys & games. Toys & games. The journey to a new normal will be a slow one.

eCommerce 193

eCommerce Payment Services Merchant Services Small Business Retail 193

ROI Revolution

NOVEMBER 4, 2020

68% of advertisers expect COVID-19 to impact their ad spending into 2021 ( Influencer Marketing Hub ). 90% of consumers prefer home delivery over a store visit, 80% are likely to use digital communications with store associates, and only 28% plan to increase in-store shopping between August 2020 and February 2021. Toys & games.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

AUGUST 4, 2020

eMarketer predicts that YOY ad spending increases won’t return to where we expected them to be pre-pandemic until 2021. adults spend on social networks was expected to plateau in 2020 and 2021 after doing the same in 2018 and 2019. Toys & games. Toys & games. The journey to a new normal will be a slow one.

eCommerce 158

eCommerce Payment Services Merchant Services Small Business Retail 158

ROI Revolution

DECEMBER 3, 2020

68% of advertisers expect COVID-19 to impact their ad spending into 2021 ( Influencer Marketing Hub ). 90% of consumers prefer home delivery over a store visit, 80% are likely to use digital communications with store associates, and only 28% plan to increase in-store shopping between August 2020 and February 2021. Toys & games.

eCommerce 156

eCommerce Social Media Payment Services Small Business Retail 156

ROI Revolution

SEPTEMBER 9, 2020

eMarketer predicts that YOY ad spending increases won’t return to where we expected them to be pre-pandemic until 2021. adults spend on social networks was expected to plateau in 2020 and 2021 after doing the same in 2018 and 2019. Toys & games. Toys & games. The journey to a new normal will be a slow one.

eCommerce 147

eCommerce Payment Services Merchant Services Small Business Retail 147

Wiser

MARCH 16, 2021

What can be done to optimize your eCommerce shopper journey to increase sales and capture more happy customers? We have answers in this webinar, held on March 12, 2021, and hosted by the Category Management Association. Customer Journey Map and Performance Measurement – 2021. Jackie: Once they up their game, right?

Webinar 78

Webinar eCommerce Shipping Costs Omnichannel 78