article thumbnail

Harnessing the Potential of Returnless Refunds to Improve Profitability and Customer Experience

Retail TouchPoints

Returns are a major cost of doing retail business of any kind, but especially online. While some are charging customers fees to simultaneously slow and offset rising costs resulting from elevated return rates, others are adopting returnless refund policies.

article thumbnail

Omnichannel Fulfillment, BNPL and Social Commerce Contributed to Holiday 2021’s Digital Success

Retail TouchPoints

Most experts expected holiday 2021 to be a digital success, and the season didn’t disappoint: global sales hit $1.14 As a result, Cyber Week 2021 accounted for 23% of total ecommerce spend, down slightly from 24% in 2020. Shipping cutoffs with USPS, UPS, FedEx and others all happened around Dec. trillion , up from $1.1

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

You Choose: Free Shipping vs. Lower Prices

ChannelAdvisor

Which would you rather choose: a $49 product with free shipping or the same product for $39 plus $10 shipping? Free shipping was once a fast-growing trend in e-commerce. The Psychology of Online Pricing. This is called the zero price effect , or the irrational urge to get free stuff. Source: Shippo, 2021.

article thumbnail

2021 State of Holiday Shipping in the US

lateshipment

The pandemic has largely disrupted holiday shipping in 2021, with a surge in online purchases, record shipping costs, port congestion, and inventory shortage. While carriers who are well aware of this demand, are responding with more fulfillment and distribution capacity besides hiring temporary workforce.

article thumbnail

Supply Chain Strain: News & Updates on Shipping, Inventory, & Fulfillment [November 2021]

ROI Revolution

Published October 27, 2021 | Updated November 5, 2021. Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now.

article thumbnail

Supply Chain Strain: News & Updates on Shipping, Inventory, & Fulfillment [December 2021]

ROI Revolution

Published October 27, 2021 | Updated December 7, 2021. Shipping, inventory, and fulfillment are the basic underpinnings of a business that, at the end of the day, must work flawlessly for any sort of marketing efforts to be minisculely worth it – and they are all in flux right now. Ecommerce sales hit $8.9

article thumbnail

Best Print on Demand UK Companies (Oct 2021)

Ecommerce Platforms

With a UK POD company, you can create a range of unique products, without having to spend a fortune on manufacturing and fulfilment. However, it’s worth noting not every POD business will necessarily ship to the UK. Pricing ??. Printful provides tools to help you estimate your costs. Fulfillment center in Canada.