Retail TouchPoints

OCTOBER 27, 2021

Top-line findings from a recent Sensormatic survey reveal that while in-store shopping is expected to rise through the holiday season, what consumers are looking for while they’re there is for retailers to provide insight into product availability and alternative fulfillment offerings.

Consumer 254

Consumer Supplies Fulfillment Technology 254

Retail TouchPoints

APRIL 13, 2021

The 15 sessions, now available on demand, encompass critical areas of the retail enterprise, including: customer loyalty strategies; visual tech developments such as AR and 3D modeling; fulfillment and delivery management; the power of social networks; fast-growing Buy Now, Pay Later services; and the all-important customer experience.

Consumer 137

Consumer Payment Services Fulfillment Multi-channel 137

lateshipment

NOVEMBER 26, 2023

With the importance of customer retention clear, it’s time to focus on one particular component that is crucial to increasing your customer loyalty in the long run — ‘the post-purchase customer journey’. It’s important to make sure that this process is seamless and efficient to avoid customer frustration.

Shipping Costs 130

Shipping Costs eCommerce Order Fulfillment Shipping 130

Retalon

NOVEMBER 11, 2021

In addition, retail giants like Amazon have conditioned today’s consumers to want simple and efficient order fulfillment options, fast delivery and a wide range of product options. To meet consumer expectations and stay competitive omnichannel retailers are investing in retail IT that unifies their business operations.

Shipping Costs 41

Shipping Costs Order Fulfillment Retail Fulfillment 41

Kibo

JUNE 20, 2014

Customer Fulfillment is Key to Building a Top-Shelf Furniture Company Started in 1995, OFM has evolved into one of the country’s leading sellers of office furniture for general businesses, schools, government offices and hospitals. It was OFM’s keen appreciation for shipping and fulfillment that first led them to consider Kibo. “We

Fulfillment 62

Fulfillment Customer B2B B2C 62

Retail TouchPoints

JULY 20, 2022

Experts agree that the supply chain has more impact on the customer experience than ever before. So much impact, in fact, that supply chain snags and delivery delays are the leading cause for wavering customer loyalty. .

Supplies 294

Supplies Shipping Costs Customer Loyalty Technology 294

Fabric

AUGUST 15, 2023

Enterprise retailers are in constant pursuit of new ways to enrich the customer experience—whether it’s prioritizing faster fulfillment, optimizing for consumer convenience, or enhancing personalization along the buyer’s journey. The question is, what’s the best way to implement this fulfillment strategy to realize its many benefits?

Omnichannel 130

Omnichannel Payment Services Shipping Costs Fulfillment 130

Retail TouchPoints

SEPTEMBER 21, 2021

The 15 sessions covered a wide range of topics, so to make it easier to browse we’ve organized the sessions into four categories: Holiday 2021 forecasts and how best to prepare for 2022; Building loyalty with connected consumer experiences; Key ecommerce and digital marketing trends; and Embedding innovation within your retail organization.

Payments 216

Payments Payment Services Customer Experience Social Media 216

Fabric

AUGUST 8, 2023

The digital marketplace continues to reshape the retail landscape, offering unparalleled convenience and access to a global customer base. In 2022, US e-commerce sales topped $1 trillion , while global e-commerce sales soared past $5.7 It starts the moment a customer places an order. E-commerce is here to stay.

Payment Services 130

Payment Services Fulfillment Management eCommerce 130

Retail TouchPoints

JUNE 7, 2023

We’ll take a deep dive into emerging tech such as haptic imagery, conversational artificial intelligence (AI) and augmented reality (AR), and see how innovative brands like Apple, Disney and Journey are applying SETs to create full or partial sensory experiences that increase brand recognition and build customer loyalty online.

Technology 264

Technology Retail Customer Experience Presentation 264

Retail TouchPoints

MARCH 29, 2022

The 2022 Connected Consumer Series featured industry experts, thought leaders and practitioners prepared to share their wisdom with their peers, and spotlighted powerful examples from FILA, Lidl, Patagonia and other businesses. Why the Non-Purchaser Might be Your Most Important Customer. View the session on demand.

Payment Services 204

Payment Services Merchant Services Omnichannel Consumer 204

RetailMinded

FEBRUARY 20, 2023

Take it a step further: For a relatively hands-off online strategy, it doesn’t get much easier than using Amazon’s Fulfillment by Amazon (FBA) program. Develop an Omnichannel Digital Sales Strategy Put simply, an omnichannel sales strategy means you sell wherever your customers buy. Nearly 80% of U.S.

Small Business Retail 52

Small Business Retail Social Media Marketing Retail 52

Korona

JANUARY 30, 2023

Total nationwide retail continues to rise each year, with 2022 reaching upwards of almost $5 trillion. Even stores that traditionally shy away from segmentation and personalization, like convenience stores, are moving towards implementing loyalty programs. Brick and mortar retail has shown impressive resilience over the past year.

Small Business Retail 59

Small Business Retail Payment Services Shipping Costs Retail 59

Smile.io

SEPTEMBER 1, 2022

Customer conversion marketing focuses on nurturing your customers into finalizing their purchases. Retention After your customers’ purchase, the ‘retention’ stage focuses on living up to the promises you sold them on. Blog Gabrielle Policella How can you engage with your customers at each stage?

Payment Services 62

Payment Services Customer Marketing eCommerce 62

Kibo

JULY 9, 2014

We know you love your retail dealers, but your first responsibility is to make it easy for customers to find and purchase your products over the channels they prefer. With Kibo’s cloud-based distributed order management platform , you can route as few or many orders as you like to your retail dealers for fulfillment.

B2C 62

B2C B2B Shipping Costs Webinar 62

Kibo

JUNE 24, 2014

From Simone Biles and Petco’s CEO Ron Coughlin to Kibo’s own Head of Partnerships & Alliances, Ava… B2C Commerce Kibo Recognized in 2022 Gartner® Market Guide for Retail Distributed Order Management Systems We’re excited to announce that Kibo was recognized in the 2022 Gartner Market Guide for Retail Distributed Order Management Systems.

B2B 62

B2B B2C Shipping Costs eCommerce Platforms 62

Smile.io

JUNE 16, 2022

If you’re a shopper in 2022, chances are you’ve done the whole “research online, buy in person” thing, or some variation of it. That’s a little something called omnichannel commerce. The benefits of omnichannel commerce include everything from inventory management to customer loyalty.

eCommerce Platforms 63

eCommerce Platforms Omnichannel Merchant Services POS 63

Kibo

JANUARY 18, 2023

Keynote: Charles Schwab Shares Economic Trends and Neiman Marcus Discusses Customer Loyalty Liz Ann Sonders, Managing Director, Chief Investment Strategist at Charles Schwab, kicked off Day 3 of NRF with economic trends and predictions. billion in 2022 to $3.16 Fulfillment optimization in modern OMS solutions.

Fulfillment 62

Fulfillment Supplies Shipping Costs B2B 62

Kibo

FEBRUARY 22, 2023

With omnichannel shopping becoming the norm across B2B and B2C sectors, it’s become increasingly important to have seamless operations across channels. One of the critical components of a successful omnichannel experience is the ability to unify inventory data in real-time and make the inventory shoppable across any sales channel.

Customer 62

Customer B2B Supplies Shipping Costs 62

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. Statista also reports that furniture and home furnishings sales represented roughly 17% of US e-commerce sales in 2022, with the market projected to produce a CAGR of 8.5% per year between 2017 and 2022.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. Statista also reports that furniture and home furnishings sales represented roughly 17% of US e-commerce sales in 2022, with the market projected to produce a CAGR of 8.5% per year between 2017 and 2022.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Fabric

JUNE 7, 2023

billion in 2022 and is expected to continue increasing at a compound annual growth rate (CAGR) of 5.02% through 2027. Statista also reports that furniture and home furnishings sales represented roughly 17% of US e-commerce sales in 2022, with the market projected to produce a CAGR of 8.5% per year between 2017 and 2022.

Supplies 130

Supplies Shipping Costs Payment Services eCommerce Platforms 130

Kibo

JANUARY 16, 2023

Use CMS data across various customer experiences for cohesive and consistent buying journeys. Handle complex business scenarios, such as subscriptions or omnichannel fulfillment, at a lower cost than alternative market solutions. Subscription commerce adds another layer of complexity to fulfillment.

Subscription 62

Subscription Shipping Costs Fulfillment Customer Experience 62

Kibo

MAY 24, 2022

Flexible order management systems (OMS) are designed to help retailers scale their fulfillment infrastructure with features like inventory management, distributed order routing, customer care, and omnichannel fulfillment. In 2022, the average cost per thousand (CPM) impressions on Facebook is $14.40 , up from $11.54

Shipping Costs 62

Shipping Costs Retail Shipping Supplies 62

ROI Revolution

JANUARY 5, 2022

Updated January 5, 2022. Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. Ecommerce impacts to expect from the pandemic in 2022. in 2022 to make up 16.1% Published March 12, 2020.

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

DECEMBER 2, 2021

Shipping, inventory, and fulfillment are the basic underpinnings of a business that must work flawlessly for marketing & advertising to be worth it – and they are all in flux right now. million by 2022. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021.

eCommerce 148

eCommerce Social Media Payments Payment Services 148

ROI Revolution

AUGUST 5, 2021

By the end of 2022, programmatic ad spend will approach $100B. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. Total AR and VR users will approach 166 million by 2022, an 8.8% in 2021 over 2020 and approach $87 billion by 2022.

eCommerce 197

eCommerce Social Media Payment Services Merchant Services 197

ROI Revolution

JULY 1, 2021

By the end of 2022, programmatic ad spend will approach $100B. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. Total AR and VR users will approach 166 million by 2022, an 8.8% in 2021 over 2020 and approach $87 billion by 2022.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

JUNE 1, 2021

By the end of 2022, programmatic ad spend will approach $100 billion. Total AR and VR users will approach 166 million by 2022, an 8.8% By 2022, mobile retail revenue will pass $432 billion, a 25.1% in 2021 over 2020 and approach $87 billion by 2022. are seeing customers be less willing to pay full price.

eCommerce 158

eCommerce Social Media Payment Services Merchant Services 158

ROI Revolution

NOVEMBER 4, 2021

million by 2022. Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Omnichannel retailers Kohl’s and Nordstrom Inc. Amazon sales surpassed $96 billion in 2020, with the ecommerce giant expanding its fulfillment by 50% in response to COVID-19. to hit $14.93

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

OCTOBER 7, 2021

Consumer electronics are projected to bring in over $79 million in ecommerce sales in 2022, a 7% increase over 2021. Omnichannel retailers Kohl’s and Nordstrom Inc. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. to hit $14.93

eCommerce 78

eCommerce Social Media Payments Payment Services 78

ROI Revolution

SEPTEMBER 2, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Ecommerce sales are expected to see slightly higher growth in 2022 compared to 2021, with a 15% total increase in ecommerce sales expected next year. Amazon sales surpassed $96 billion in 2020, with the ecommerce giant expanding its fulfillment by 50% in response to COVID-19.

eCommerce 78

eCommerce Social Media Payment Services Payments 78

ROI Revolution

MAY 6, 2021

in 2021 over 2020 and approach $87 billion by 2022. of CMOs have observed an increase in customers’ openness to new digital offerings introduced during the pandemic, with nearly 60% also seeing customers do more digital research before purchasing. are seeing customers be less willing to pay full price. April 27 update.

eCommerce 148

eCommerce Social Media Payment Services Merchant Services 148

ROI Revolution

APRIL 8, 2021

Omnichannel retailers Kohl’s and Nordstrom Inc. Pre-pandemic estimates didn’t put Instagram at reaching 1 billion users until 2022. Also in Q2, Walmart’s ecommerce sales were up 97% YoY and Target grew its same-day fulfillment services by 273%. days longer to fulfill orders. March 9 update. retail ecommerce up 44.5%

eCommerce 136

eCommerce Social Media Payment Services Small Business Retail 136